Desktop freeze and corruption after playing Steam game
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
xserver-xorg-video-amdgpu (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Steps for reproducing this issue:
- Open Steam launching Age Of Empires 2 Definitive edition with discrete graphics card
- Play Game
- Observe some stuttering in game, then close the game
- Steam locks up and after a short time the whole desktop hangs and becomes unresponsive (mouse pointer still moves, keyboard doesn't work, for example alt+shift+fN)
- In the meanwhile, the mouse cursor and some regions of the Steam window become corrupted
- System must be rebooted with sysrq REISUB
Excerpt 1 from syslog:
Mar 23 23:27:31 dario-Aspire-
Mar 23 23:27:31 dario-Aspire-
Mar 23 23:27:31 dario-Aspire-
Mar 23 23:27:32 dario-Aspire-
Mar 23 23:27:32 dario-Aspire-
Excerpt 2 from syslog:
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
Mar 23 23:51:37 dario-Aspire-
In attachment the full syslog during the gaming session until reboot.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xserver-
ProcVersionSign
Uname: Linux 5.8.0-48-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
BootLog: Error: [Errno 13] Permesso negato: '/var/log/boot.log'
CasperMD5CheckR
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 24 22:22:30 2021
DistUpgraded: 2020-05-18 00:23:17,733 DEBUG Running PostInstallScript: './xorg_
DistroCodename: focal
DistroVariant: ubuntu
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Wani [Radeon R5/R6/R7 Graphics] [1002:9874] (rev c9) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Wani [Radeon R5/R6/R7 Graphics] [1025:1108]
Subsystem: Acer Incorporated [ALI] Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445 / 530/535 / 620/625 Mobile] [1025:1108]
InstallationDate: Installed on 2020-02-01 (417 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Acer Aspire E5-553G
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xserver-
UpgradeStatus: Upgraded to focal on 2020-05-17 (310 days ago)
dmi.bios.date: 03/28/2018
dmi.bios.release: 0.0
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.31
dmi.board.
dmi.board.name: Wasp_BR
dmi.board.vendor: Acer
dmi.board.version: V1.31
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.family: BR
dmi.product.name: Aspire E5-553G
dmi.product.sku: Aspire E5-553G_109F_1.31
dmi.product.
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-
version.
version.
version.
version.
version.
version.
version.