System freeze
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-oem-5.6 (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I've been getting freezes on Ubuntu 20.04 on my Dell Latitude 7420 laptop with a secondary display connected through a WD19 Dell dock. I'm on the supposedly-
[ 7557.306199] BUG: unable to handle page fault for address: ffff8ceca8900758
[ 7557.306206] #PF: supervisor write access in kernel mode
[ 7557.306209] #PF: error_code(0x0002) - not-present page
[ 7557.306211] PGD 39601067 P4D 39601067 PUD 0
[ 7557.306217] Oops: 0002 [#1] SMP NOPTI
[ 7557.306221] CPU: 4 PID: 6181 Comm: chrome Tainted: G W O 5.6.0-1048-oem #52-Ubuntu
[ 7557.306223] Hardware name: Dell Inc. Latitude 7420/095TWY, BIOS 1.3.5 01/18/2021
[ 7557.306231] RIP: 0010:remove_
[ 7557.306235] Code: 00 00 00 00 00 0f 1f 44 00 00 55 48 89 e5 41 54 49 89 fc 53 48 89 f3 e8 f9 e2 a1 00 48 8b 53 18 4c 89 e7 48 89 c6 48 8b 43 20 <48> 89 42 08 48 89 10 48 b8 00 01 00 00 00 00 ad de 48 89 43 18 48
[ 7557.306237] RSP: 0018:ffffb14e01
[ 7557.306240] RAX: ffff8caca8900750 RBX: ffffb14e015cbc80 RCX: 0000000000000001
[ 7557.306242] RDX: ffff8ceca8900750 RSI: 0000000000000282 RDI: ffff8caca8900748
[ 7557.306244] RBP: ffffb14e015cba88 R08: ffff8cac52a2c000 R09: 0000000000000003
[ 7557.306245] R10: 0000000000000084 R11: fffffffffffb159a R12: ffff8caca8900748
[ 7557.306247] R13: 0000000000000000 R14: ffffb14e015cbc70 R15: 0000000000000001
[ 7557.306250] FS: 00007f137ff04d8
[ 7557.306252] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 7557.306254] CR2: ffff8ceca8900758 CR3: 00000007ee554005 CR4: 0000000000760ee0
[ 7557.306255] PKRU: 55555554
[ 7557.306257] Call Trace:
[ 7557.306265] poll_freewait+
[ 7557.306268] do_sys_
[ 7557.306275] ? poll_select_
[ 7557.306278] ? poll_select_
[ 7557.306282] ? poll_select_
[ 7557.306284] ? poll_select_
[ 7557.306287] ? poll_select_
[ 7557.306292] ? fput+0x13/0x15
[ 7557.306296] ? __sys_sendto+
[ 7557.306300] ? __fget_
[ 7557.306303] ? fput+0x13/0x15
[ 7557.306306] ? __sys_recvmsg+
[ 7557.306310] ? ktime_get_
[ 7557.306313] __x64_sys_
[ 7557.306319] do_syscall_
[ 7557.306324] entry_SYSCALL_
[ 7557.306328] RIP: 0033:0x7f1381360aff
[ 7557.306330] Code: 54 24 1c 48 89 74 24 10 48 89 7c 24 08 e8 79 1c f8 ff 8b 54 24 1c 48 8b 74 24 10 41 89 c0 48 8b 7c 24 08 b8 07 00 00 00 0f 05 <48> 3d 00 f0 ff ff 77 2b 44 89 c7 89 44 24 08 e8 ad 1c f8 ff 8b 44
[ 7557.306332] RSP: 002b:00007fff0c
[ 7557.306335] RAX: ffffffffffffffda RBX: 00007f13828e60d0 RCX: 00007f1381360aff
[ 7557.306336] RDX: 0000000000000ea1 RSI: 0000000000000005 RDI: 0000377ea82ca210
[ 7557.306338] RBP: 0000377ea82ca210 R08: 0000000000000000 R09: 0000000000000001
[ 7557.306339] R10: 0000377ea8b40460 R11: 0000000000000293 R12: 0000000000000005
[ 7557.306341] R13: 00007fff0cd69414 R14: 0000000000000ea1 R15: 0000377ea6d9bd10
[ 7557.306346] Modules linked in: rfcomm vboxnetadp(O) vboxnetflt(O) vboxdrv(O) ccm typec_displayport cmac algif_hash algif_skcipher af_alg bnep binfmt_misc nls_iso8859_1 snd_hda_codec_hdmi snd_sof_pci snd_sof_
[ 7557.306386] btrtl usbnet soundcore btbcm iwlmvm videodev btintel mac80211 r8152 mc libarc4 mii bluetooth ecdh_generic ecc iwlwifi hid_sensor_accel_3d hid_sensor_gyro_3d hid_sensor_als hid_sensor_trigger cfg80211 industrialio_
[ 7557.306426] intel_lpss_pci intel_lpss drm thunderbolt nvme idma64 intel_ish_ipc virt_dma nvme_core intel_ishtp wmi i2c_hid hid video pinctrl_tigerlake pinctrl_intel
[ 7557.306439] CR2: ffff8ceca8900758
[ 7557.306442] ---[ end trace 66be81a329a3fc59 ]---
[ 7557.306446] RIP: 0010:remove_
[ 7557.306448] Code: 00 00 00 00 00 0f 1f 44 00 00 55 48 89 e5 41 54 49 89 fc 53 48 89 f3 e8 f9 e2 a1 00 48 8b 53 18 4c 89 e7 48 89 c6 48 8b 43 20 <48> 89 42 08 48 89 10 48 b8 00 01 00 00 00 00 ad de 48 89 43 18 48
[ 7557.306450] RSP: 0018:ffffb14e01
[ 7557.306452] RAX: ffff8caca8900750 RBX: ffffb14e015cbc80 RCX: 0000000000000001
[ 7557.306454] RDX: ffff8ceca8900750 RSI: 0000000000000282 RDI: ffff8caca8900748
[ 7557.306455] RBP: ffffb14e015cba88 R08: ffff8cac52a2c000 R09: 0000000000000003
[ 7557.306457] R10: 0000000000000084 R11: fffffffffffb159a R12: ffff8caca8900748
[ 7557.306459] R13: 0000000000000000 R14: ffffb14e015cbc70 R15: 0000000000000001
[ 7557.306461] FS: 00007f137ff04d8
[ 7557.306463] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 7557.306465] CR2: ffff8ceca8900758 CR3: 00000007ee554005 CR4: 0000000000760ee0
[ 7557.306466] PKRU: 55555554
[ 7570.600849] BUG: unable to handle page fault for address: ffffb14e015cbd18
[ 7570.600854] #PF: supervisor read access in kernel mode
[ 7570.600856] #PF: error_code(0x0000) - not-present page
[ 7570.600858] PGD 86c02c067 P4D 86c02c067 PUD 86c02d067 PMD 859525067 PTE 0
[ 7570.600863] Oops: 0000 [#2] SMP NOPTI
[ 7570.600867] CPU: 7 PID: 2417 Comm: Xorg Tainted: G D W O 5.6.0-1048-oem #52-Ubuntu
[ 7570.600869] Hardware name: Dell Inc. Latitude 7420/095TWY, BIOS 1.3.5 01/18/2021
[ 7570.600877] RIP: 0010:__
[ 7570.600881] Code: 41 f6 01 04 0f 85 a2 00 00 00 48 8b 43 08 48 8d 78 e8 48 8d 43 08 48 89 45 d0 48 89 c1 48 8d 47 18 48 39 c1 0f 84 b7 00 00 00 <48> 8b 47 18 89 55 c8 45 31 e4 48 8d 58 e8 44 8b 2f 41 f6 c5 04 75
[ 7570.600883] RSP: 0018:ffffb14e02
[ 7570.600886] RAX: ffffb14e015cbd18 RBX: ffff8cac575dadc0 RCX: ffff8cac575dadc8
[ 7570.600888] RDX: 0000000000000001 RSI: 0000000000000001 RDI: ffffb14e015cbd00
[ 7570.600889] RBP: ffffb14e02ea7b88 R08: 00000000000000c3 R09: ffffb14e02ea7ba0
[ 7570.600891] R10: ffff8cac595bb800 R11: 0000000040000000 R12: 0000000000000001
[ 7570.600893] R13: 0000000000000246 R14: 0000000000000001 R15: 00000000000000c3
[ 7570.600895] FS: 00007f394b3a7a4
[ 7570.600897] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 7570.600899] CR2: ffffb14e015cbd18 CR3: 0000000818bd8006 CR4: 0000000000760ee0
[ 7570.600901] PKRU: 55555554
[ 7570.600902] Call Trace:
[ 7570.600909] __wake_
[ 7570.600914] __wake_
[ 7570.600919] sock_def_
[ 7570.600924] unix_stream_
[ 7570.600930] sock_sendmsg+
[ 7570.600933] sock_write_
[ 7570.600939] do_iter_
[ 7570.600942] do_iter_
[ 7570.600946] vfs_writev+
[ 7570.600950] ? vfs_read+
[ 7570.600953] do_writev+
[ 7570.600956] ? ksys_read+0xce/0xe0
[ 7570.600960] __x64_sys_
[ 7570.600964] do_syscall_
[ 7570.600970] entry_SYSCALL_
[ 7570.600973] RIP: 0033:0x7f394b70761d
[ 7570.600975] Code: 28 89 54 24 1c 48 89 74 24 10 89 7c 24 08 e8 5a 01 f8 ff 8b 54 24 1c 48 8b 74 24 10 41 89 c0 8b 7c 24 08 b8 14 00 00 00 0f 05 <48> 3d 00 f0 ff ff 77 2f 44 89 c7 48 89 44 24 08 e8 8e 01 f8 ff 48
[ 7570.600977] RSP: 002b:00007ffe4b
[ 7570.600980] RAX: ffffffffffffffda RBX: 00005610b42cf770 RCX: 00007f394b70761d
[ 7570.600981] RDX: 0000000000000001 RSI: 00007ffe4b88c0b0 RDI: 000000000000001f
[ 7570.600983] RBP: 0000000000000000 R08: 0000000000000000 R09: 0000000000000001
[ 7570.600984] R10: 0000000000000000 R11: 0000000000000293 R12: 0000000000000001
[ 7570.600986] R13: 00007ffe4b88c0b0 R14: 0000000000000000 R15: 00007f394b3a76c0
[ 7570.600991] Modules linked in: rfcomm vboxnetadp(O) vboxnetflt(O) vboxdrv(O) ccm typec_displayport cmac algif_hash algif_skcipher af_alg bnep binfmt_misc nls_iso8859_1 snd_hda_codec_hdmi snd_sof_pci snd_sof_
[ 7570.601029] btrtl usbnet soundcore btbcm iwlmvm videodev btintel mac80211 r8152 mc libarc4 mii bluetooth ecdh_generic ecc iwlwifi hid_sensor_accel_3d hid_sensor_gyro_3d hid_sensor_als hid_sensor_trigger cfg80211 industrialio_
[ 7570.601068] intel_lpss_pci intel_lpss drm thunderbolt nvme idma64 intel_ish_ipc virt_dma nvme_core intel_ishtp wmi i2c_hid hid video pinctrl_tigerlake pinctrl_intel
[ 7570.601081] CR2: ffffb14e015cbd18
[ 7570.601084] ---[ end trace 66be81a329a3fc5a ]---
[ 7570.601088] RIP: 0010:remove_
[ 7570.601090] Code: 00 00 00 00 00 0f 1f 44 00 00 55 48 89 e5 41 54 49 89 fc 53 48 89 f3 e8 f9 e2 a1 00 48 8b 53 18 4c 89 e7 48 89 c6 48 8b 43 20 <48> 89 42 08 48 89 10 48 b8 00 01 00 00 00 00 ad de 48 89 43 18 48
[ 7570.601092] RSP: 0018:ffffb14e01
[ 7570.601094] RAX: ffff8caca8900750 RBX: ffffb14e015cbc80 RCX: 0000000000000001
[ 7570.601095] RDX: ffff8ceca8900750 RSI: 0000000000000282 RDI: ffff8caca8900748
[ 7570.601097] RBP: ffffb14e015cba88 R08: ffff8cac52a2c000 R09: 0000000000000003
[ 7570.601099] R10: 0000000000000084 R11: fffffffffffb159a R12: ffff8caca8900748
[ 7570.601100] R13: 0000000000000000 R14: ffffb14e015cbc70 R15: 0000000000000001
[ 7570.601103] FS: 00007f394b3a7a4
[ 7570.601104] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 7570.601106] CR2: ffffb14e015cbd18 CR3: 0000000818bd8006 CR4: 0000000000760ee0
[ 7570.601108] PKRU: 55555554
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSign
Uname: Linux 5.6.0-1048-oem x86_64
ApportVersion: 2.20.11-
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 17 09:37:01 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: virtualbox, 6.1.16, 5.6.0-1048-oem, x86_64: installed
GpuHangFrequency: Several times a week
GpuHangReproduc
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0a36]
InstallationDate: Installed on 2021-02-27 (17 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: Dell Inc. Latitude 7420
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/18/2021
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.5
dmi.board.name: 095TWY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: Latitude
dmi.product.name: Latitude 7420
dmi.product.sku: 0A36
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-
version.
version.
version.
version.
version.
version.
version.
summary: |
- Xorg freeze + System freeze |
affects: | xorg (Ubuntu) → linux (Ubuntu) |
affects: | linux (Ubuntu) → linux-oem-5.6 (Ubuntu) |
I also got a similar freeze on 5.10.0-1016-oem (from linux-image- oem-20. 04-edge) , was also able to ssh in, and got a similar dmesg:
BUG: unable to handle page fault for address: ffffffefba9d49e3)
...
I had this running for longer, and what followed were CPU lockup logs like
watchdog: BUG: soft lockup - CPU#3 stuck for 22s! [gst-plugin- scan:16404]
...
NMI watchdog: Watchdog detected hard LOCKUP on cpu 6
...
attached in full as dmesg-page- fault-cpu- lockup. txt