Unlocking existing session needs two attempts after selecting Switch User

Bug #1874178 reported by Jane Atkinson
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
xfce4-screensaver (Ubuntu)
Status tracked in Mantic
Focal
Triaged
Undecided
Unassigned
Jammy
Triaged
Undecided
Unassigned
Lunar
Triaged
Undecided
Unassigned
Mantic
Fix Released
Medium
Unassigned

Bug Description

This has been occurring during the Xubuntu post-install test. It's not the same as Bug #1776475, as it's not necessary to have logged in as another user (or even for another user to exist) for the problem to happen.

My sequence of actions is:

*Create new user.
*Open a program (usually Thunar or Terminal).
*Lock session.
*Click on "Switch User". <-- This is all that's necessary to trigger it.
*Enter password to unlock my own session.
*Then there's a delay and screen goes black, then the unlock prompt appears again.
*The second time, my session unlocks.

This particular report is from a QEMU/KVM vm, but it's also been happening on a bare-metal install.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: lightdm 1.30.0-0ubuntu3.1
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Wed Apr 22 15:30:29 2020
InstallationDate: Installed on 2020-04-22 (0 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200421)
ProcEnviron:
 LANGUAGE=en_NZ:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_NZ.UTF-8
 SHELL=/bin/bash
SourcePackage: lightdm
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jane Atkinson (irihapeti) wrote :
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1874178

tags: added: iso-testing
Sean Davis (bluesabre)
Changed in lightdm (Ubuntu):
status: New → Confirmed
importance: Undecided → Medium
Sean Davis (bluesabre)
affects: lightdm (Ubuntu) → xfce4-screensaver (Ubuntu)
Revision history for this message
Sean Davis (bluesabre) wrote :

I'm no longer seeing this bug in Xubuntu 23.10 beta. Can anybody else confirm?

Changed in xfce4-screensaver (Ubuntu Focal):
status: New → Triaged
Changed in xfce4-screensaver (Ubuntu Jammy):
status: New → Triaged
Changed in xfce4-screensaver (Ubuntu Lunar):
status: New → Triaged
Changed in xfce4-screensaver (Ubuntu Mantic):
status: Confirmed → Fix Released
Revision history for this message
Jane Atkinson (irihapeti) wrote :

The screen is unlocking on the first attempt here. i.e. not seeing the bug.

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