Touckpad and Keyboard are not working on Ubuntu 19.10 live booted to Macbook Pro 2019 15"

Bug #1858281 reported by Oleksandr
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Touckpad and Keyboard are not working on Ubuntu 19.10 live booted to Macbook Pro 2019 15". The only working button is Power Button.

Oleksandr (retif)
summary: - Ubuntu 19.10 live does not work on Macbook Pro 2019 15"
+ Touckpad and Keyboard are not working on Ubuntu 19.10 live booted to
+ Macbook Pro 2019 15"
description: updated
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1858281/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Oleksandr (retif)
affects: ubuntu → kernel-package (Ubuntu)
affects: kernel-package (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1858281

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: eoan
Revision history for this message
Oleksandr (retif) wrote :

I was able to connect external USB mouse and found out that wifi and hdd drivers are absent too. So i can not run apport-collect.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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