Ubuntu
ubiquity package

Ubiquity crashes near the end of installation

Bug #1846918 reported by Kenneth Hanson on 2019-10-06

8

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubiquity (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

Installing Kubuntu 19.10 Beta. I believe this also happened with Kubuntu 19.04, though I don't recall clearly. The computer is a Lenovo Thinkpad X250.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: ubiquity 19.10.12 [modified: lib/partman/automatically_partition/question]
ProcVersionSignature: Ubuntu 5.3.0-10.11-generic 5.3.0-rc8
Uname: Linux 5.3.0-10-generic x86_64
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CasperVersion: 1.419
CurrentDesktop: KDE
Date: Sat Oct 5 22:34:52 2019
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Kubuntu 19.10 "Eoan Ermine" - Beta amd64 (20190926.1)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Kenneth Hanson (khanson679) wrote on 2019-10-06:

#1

/var/log/syslog Edit (608.7 KiB, text/plain)
Casper.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.9 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (107 bytes, text/plain; charset="utf-8")
UbiquityDebug.txt Edit (10.4 KiB, text/plain; charset="utf-8")
UbiquityDm.txt Edit (4.1 KiB, text/plain; charset="utf-8")
UbiquityPartman.txt Edit (1.2 MiB, text/plain; charset="utf-8")
UbiquitySyslog.txt Edit (597.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Kenneth Hanson (khanson679) wrote on 2019-10-06:

#2

/var/log/partman Edit (1.2 MiB, text/plain)

Revision history for this message

Ubuntu Foundations Team Bug Bot (crichton) wrote on 2019-10-06: Traceback

#3

Exception during installation:
Oct 6 03:32:38 kubuntu /plugininstall.py: Traceback (most recent call last):
Oct 6 03:32:38 kubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 247, in run
Oct 6 03:32:38 kubuntu /plugininstall.py: self.apt_clone_restore()
Oct 6 03:32:38 kubuntu /plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1466, in apt_clone_restore
Oct 6 03:32:38 kubuntu /plugininstall.py: restore_cmd, preexec_fn=install_misc.debconf_disconnect)
Oct 6 03:32:38 kubuntu /plugininstall.py: File "/usr/lib/python3.7/subprocess.py", line 347, in check_call
Oct 6 03:32:38 kubuntu /plugininstall.py: raise CalledProcessError(retcode, cmd)
Oct 6 03:32:38 kubuntu /plugininstall.py: subprocess.CalledProcessError: Command '['apt-clone', 'restore-new-distro', '/target/ubiquity-apt-clone/apt-clone-state-kubuntu.tar.gz', 'eoan', '--destination', '/target']' returned non-zero exit status 1.
Oct 6 03:32:38 kubuntu /plugininstall.py:

tags:

added: installer-crash

Revision history for this message

Brian Murray (brian-murray) wrote on 2019-10-07:

#5

Could you please test with a daily build of the 19.10 installation media?

Changed in ubiquity (Ubuntu):
status:	New → Incomplete

Revision history for this message

Kenneth Hanson (khanson679) wrote on 2019-11-02:

#6

I didn't get around to testing the daily build, but I just reinstalled the final release, and didn't notice a crash this time.

Revision history for this message

Kenneth Hanson (khanson679) wrote on 2019-12-20:

#7

Another install attempt today, resulting in the symptoms of bug 1040629.

Also, why is this bug still marked "incomplete"?

Revision history for this message

Launchpad Janitor (janitor) wrote on 2020-02-19:

#8

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status:	Incomplete → Expired

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