Ubuntu
linux-signed-hwe package

Internal Microphone not working on HP EliteBook x360 1040 G5

Bug #1841108 reported by Jack on 2019-08-22

32

This bug affects 6 people

Affects		Status	Importance	Assigned to	Milestone
	linux-signed-hwe (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

What you expected to happen:

The internal microphone is available as an input source.

What happened instead:

The internal microphone is not detected at all and does not appear in the list of available inputs.

I tried using hdajackretask to mark other input pins as microphones results in inputs that do nothing, i.e. no sound is detected. I double checked that they were not muted.

The codec is Conexant Generic.

Description: Ubuntu 18.04.3 LTS
Release: 18.04

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-5.0.0-25-generic 5.0.0-25.26~18.04.1
ProcVersionSignature: Ubuntu 5.0.0-25.26~18.04.1-generic 5.0.18
Uname: Linux 5.0.0-25-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 22 16:57:32 2019
InstallationDate: Installed on 2019-07-23 (30 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
SourcePackage: linux-signed-hwe
UpgradeStatus: No upgrade log present (probably fresh install)

See original description

Tags:

Revision history for this message

Jack (iamjackg) wrote on 2019-08-22:

#1

alsa info Edit (39.2 KiB, text/plain)
Dependencies.txt Edit (2.7 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (115 bytes, text/plain; charset="utf-8")

Jack (iamjackg) on 2019-08-22

description:

updated

Revision history for this message

Launchpad Janitor (janitor) wrote on 2019-12-19:

#2

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-signed-hwe (Ubuntu):
status:	New → Confirmed

Revision history for this message

breezer (jgbreezer) wrote on 2020-01-08:

#3

See https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1840725

Revision history for this message

DDD (3ddd) wrote on 2020-05-24:

#4

i am on Ubuntu 20.04 now, still no Microphone with Kernel 5.4, 5.6 and 5.7 :(
Any Idea?

Revision history for this message

DDD (3ddd) wrote on 2020-11-01:

#5

dmesg Edit (82.7 KiB, text/plain)

Download full text (3.8 KiB)

Still no Mic on Kernel 5.9 :(
http://alsa-project.org/db/?f=4237a4c012b0505892a70fbd4ed9764277bd6ccb

juri@HP-x360-1040-G5:~$ lspci | grep -i audio
00:1f.3 Multimedia audio controller: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
juri@HP-x360-1040-G5:~$ lsb_release -d
Description: Ubuntu 20.04.1 LTS
juri@HP-x360-1040-G5:~$ uname -r
5.9.2-050902-generic
juri@HP-x360-1040-G5:~$ cat /proc/asound/cards
--- no soundcards ---
juri@HP-x360-1040-G5:~$ aplay -l
aplay: device_list:274: keine Klangkarten gefunden …
juri@HP-x360-1040-G5:~$ aplay /usr/share/sounds/alsa/Noise.wav
Wiedergabe: WAVE '/usr/share/sounds/alsa/Noise.wav' : Signed 16 bit Little Endian, Rate: 48000 Hz, mono
juri@HP-x360-1040-G5:~$ lspci -nnk | grep -iA2 audio
lspci: Unable to load libkmod resources: error -12
00:1f.3 Multimedia audio controller [0401]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d71] (rev 21)
Subsystem: Hewlett-Packard Company Sunrise Point-LP HD Audio [103c:8470]
Kernel driver in use: snd_soc_skl
00:1f.4 SMBus [0c05]: Intel Corporation Sunrise Point-LP SMBus [8086:9d23] (rev 21)
juri@HP-x360-1040-G5:~$ ps -C esd
    PID TTY TIME CMD
juri@HP-x360-1040-G5:~$ ps -C pulseaudio
    PID TTY TIME CMD
   1333 ? 00:00:00 pulseaudio
juri@HP-x360-1040-G5:~$ ps -C arts
    PID TTY TIME CMD
juri@HP-x360-1040-G5:~$ grep "^audio" /etc/group | grep "$USER" | wc -l
0
juri@HP-x360-1040-G5:~$ dpkg -l | tr -s " " | grep " alsa-"
ii alsa-base 1.0.25+dfsg-0ubuntu5 all ALSA driver configuration files
ii alsa-tools-gui 1.1.7-1ubuntu1 amd64 GUI based ALSA utilities for specific hardware
ii alsa-topology-conf 1.2.2-1 all ALSA topology configuration files
ii alsa-ucm-conf 1.2.2-1ubuntu0.4 all ALSA Use Case Manager configuration files
ii alsa-utils 1.2.2-1ubuntu1 amd64 Utilities for configuring and using ALSA
juri@HP-x360-1040-G5:~$ lsmod | grep "snd"
snd_soc_skl_hda_dsp 28672 0
snd_hda_codec 143360 1 snd_soc_skl_hda_dsp
snd_soc_hdac_hdmi 36864 1 snd_soc_skl_hda_dsp
snd_hwdep 20480 1 snd_hda_codec
snd_soc_skl_ssp_clk 16384 0
snd_soc_dmic 16384 0
snd_soc_skl 163840 1 snd_soc_skl_ssp_clk
snd_soc_sst_ipc 20480 1 snd_soc_skl
snd_soc_sst_dsp 36864 1 snd_soc_skl
snd_hda_ext_core 32768 2 snd_soc_hdac_hdmi,snd_soc_skl
snd_soc_acpi_intel_match 45056 1 snd_soc_skl
snd_soc_acpi 16384 2 snd_soc_acpi_intel_match,snd_soc_skl
snd_intel_dspcfg 24576 1 snd_soc_skl
snd_hda_core 94208 5 snd_hda_ext_core,snd_hda_codec,snd_soc_hdac_hdmi,snd_soc_skl,snd_soc_skl_hda_dsp
snd_soc_core 278528 4 snd_soc_hdac_hdmi,snd_soc_skl,snd_soc_dmic,snd_soc_skl_hda_dsp
snd_compress 28672 1 snd_soc_core
ac97_bus 16384 1 snd_soc_core
snd_pcm_dmaengine 16384 1 snd_soc_core
snd_pcm 118784 7 snd_hda_codec,snd_soc_hdac_hdmi,snd_compress,snd_soc_core,snd_soc_skl,snd_hda_core,snd_pcm_dmaengine
snd_seq_midi 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 36864 1 snd_seq_midi
snd_seq 73728 2 snd_seq_midi,snd_seq_midi_event
snd_seq_device 16384 3 snd_seq,s...

Still no Mic on Kernel 5.9 :(
http://alsa-project.org/db/?f=4237a4c012b0505892a70fbd4ed9764277bd6ccb

juri@HP-x360-1040-G5:~$ lspci | grep -i audio 
00:1f.3 Multimedia audio controller: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
juri@HP-x360-1040-G5:~$ lsb_release -d
Description:	Ubuntu 20.04.1 LTS
juri@HP-x360-1040-G5:~$ uname -r
5.9.2-050902-generic
juri@HP-x360-1040-G5:~$ cat /proc/asound/cards
--- no soundcards ---
juri@HP-x360-1040-G5:~$ aplay -l
aplay: device_list:274: keine Klangkarten gefunden …
juri@HP-x360-1040-G5:~$ aplay /usr/share/sounds/alsa/Noise.wav
Wiedergabe: WAVE '/usr/share/sounds/alsa/Noise.wav' : Signed 16 bit Little Endian, Rate: 48000 Hz, mono
juri@HP-x360-1040-G5:~$ lspci -nnk | grep -iA2 audio 
lspci: Unable to load libkmod resources: error -12
00:1f.3 Multimedia audio controller [0401]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d71] (rev 21)
	Subsystem: Hewlett-Packard Company Sunrise Point-LP HD Audio [103c:8470]
	Kernel driver in use: snd_soc_skl
00:1f.4 SMBus [0c05]: Intel Corporation Sunrise Point-LP SMBus [8086:9d23] (rev 21)
juri@HP-x360-1040-G5:~$ ps -C esd
    PID TTY          TIME CMD
juri@HP-x360-1040-G5:~$ ps -C pulseaudio
    PID TTY          TIME CMD
   1333 ?        00:00:00 pulseaudio
juri@HP-x360-1040-G5:~$ ps -C arts
    PID TTY          TIME CMD
juri@HP-x360-1040-G5:~$ grep "^audio" /etc/group | grep "$USER" | wc -l
0
juri@HP-x360-1040-G5:~$ dpkg -l | tr -s " " | grep " alsa-"
ii alsa-base 1.0.25+dfsg-0ubuntu5 all ALSA driver configuration files
ii alsa-tools-gui 1.1.7-1ubuntu1 amd64 GUI based ALSA utilities for specific hardware
ii alsa-topology-conf 1.2.2-1 all ALSA topology configuration files
ii alsa-ucm-conf 1.2.2-1ubuntu0.4 all ALSA Use Case Manager configuration files
ii alsa-utils 1.2.2-1ubuntu1 amd64 Utilities for configuring and using ALSA
juri@HP-x360-1040-G5:~$ lsmod | grep "snd"
snd_soc_skl_hda_dsp    28672  0
snd_hda_codec         143360  1 snd_soc_skl_hda_dsp
snd_soc_hdac_hdmi      36864  1 snd_soc_skl_hda_dsp
snd_hwdep              20480  1 snd_hda_codec
snd_soc_skl_ssp_clk    16384  0
snd_soc_dmic           16384  0
snd_soc_skl           163840  1 snd_soc_skl_ssp_clk
snd_soc_sst_ipc        20480  1 snd_soc_skl
snd_soc_sst_dsp        36864  1 snd_soc_skl
snd_hda_ext_core       32768  2 snd_soc_hdac_hdmi,snd_soc_skl
snd_soc_acpi_intel_match    45056  1 snd_soc_skl
snd_soc_acpi           16384  2 snd_soc_acpi_intel_match,snd_soc_skl
snd_intel_dspcfg       24576  1 snd_soc_skl
snd_hda_core           94208  5 snd_hda_ext_core,snd_hda_codec,snd_soc_hdac_hdmi,snd_soc_skl,snd_soc_skl_hda_dsp
snd_soc_core          278528  4 snd_soc_hdac_hdmi,snd_soc_skl,snd_soc_dmic,snd_soc_skl_hda_dsp
snd_compress           28672  1 snd_soc_core
ac97_bus               16384  1 snd_soc_core
snd_pcm_dmaengine      16384  1 snd_soc_core
snd_pcm               118784  7 snd_hda_codec,snd_soc_hdac_hdmi,snd_compress,snd_soc_core,snd_soc_skl,snd_hda_core,snd_pcm_dmaengine
snd_seq_midi           20480  0
snd_seq_midi_event     16384  1 snd_seq_midi
snd_rawmidi            36864  1 snd_seq_midi
snd_seq                73728  2 snd_seq_midi,snd_seq_midi_event
snd_seq_device         16384  3 snd_seq,snd_seq_midi,snd_rawmidi
snd_timer              40960  2 snd_seq,snd_pcm
snd                    94208  10 snd_seq,snd_seq_device,snd_hwdep,snd_hda_codec,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_soc_skl_hda_dsp,snd_rawmidi
soundcore              16384  1 snd
juri@HP-x360-1040-G5:~$ head -n 3 /proc/asound/card0/codec#0
head: '/proc/asound/card0/codec#0' kann nicht zum Lesen geöffnet werden: Datei oder Verzeichnis nicht gefunden
juri@HP-x360-1040-G5:~$ cat ~/.asoundrc
cat: /home/juri/.asoundrc: Datei oder Verzeichnis nicht gefunden
juri@HP-x360-1040-G5:~$ cat /etc/asound.conf 
cat: /etc/asound.conf: Datei oder Verzeichnis nicht gefunden

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