bionic install on new machine regularly crashing
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-signed-hwe (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
On this new machine, I'm getting regular arbitrary crashes usually within a few hours of boot. Syslog from what I believe is an example is below.
Most commonly, it crashes in a firefox tab running a flash game (ITRTG from kongregate.com); the affected Web Content process then sits in a D state and cannot be killed (even by sudo kill -9, though that does change it to zombie state), while top continues to show it using 100% of a CPU. At this point, strace cannot attach to it and 'ps -eaf' will hang, as will exercises such as trying to cat /proc/$PID/cmdline. A hard reboot is the only thing that clears it: 'shutdown -r' or '-h' do not succeed.
I have also had the whole system freeze, including at the X login screen; I have not yet found further examples of syslog reports from such cases.
Let me know if there's other information I can usefully provide.
Hugo
Jun 5 02:52:26 zen2 kernel: [10651.178926] BUG: unable to handle kernel paging request at 000000002dc6567f
Jun 5 02:52:26 zen2 kernel: [10651.178929] PGD fb3a56067 P4D fb3a56067 PUD 0
Jun 5 02:52:26 zen2 kernel: [10651.178932] Oops: 0000 [#1] SMP NOPTI
Jun 5 02:52:26 zen2 kernel: [10651.178935] CPU: 12 PID: 1759 Comm: Web Content Tainted: P B OE 4.18.0-20-generic #21~18.04.1-Ubuntu
Jun 5 02:52:26 zen2 kernel: [10651.178936] Hardware name: System manufacturer System Product Name/ROG STRIX Z390-H GAMING, BIOS 0805 09/21/2018
Jun 5 02:52:26 zen2 kernel: [10651.178940] RIP: 0010:set_
Jun 5 02:52:26 zen2 kernel: [10651.178941] Code: 89 fb e8 ee 81 01 00 48 8b 53 08 48 8d 4a ff 83 e2 01 48 0f 45 d9 48 85 c0 74 51 48 8b 4b 08 4
Jun 5 02:52:26 zen2 kernel: [10651.178961] RSP: 0018:ffffaf8e89
Jun 5 02:52:26 zen2 kernel: [10651.178963] RAX: 000000002dc65667 RBX: ffffdbf67e3ba880 RCX: 0000000000000000
Jun 5 02:52:26 zen2 kernel: [10651.178964] RDX: ffffdbf67e37ab87 RSI: 00007f9cf982f000 RDI: ffffdbf67e3ba880
Jun 5 02:52:26 zen2 kernel: [10651.178965] RBP: ffffaf8e89b27c30 R08: ffffdbf67e3ba880 R09: ffff8b8db5c9bba0
Jun 5 02:52:26 zen2 kernel: [10651.178966] R10: ffff8b8eadfd5000 R11: ffffffffffffffff R12: 8000000f8eea2867
Jun 5 02:52:26 zen2 kernel: [10651.178967] R13: ffff8b8df389c178 R14: 00007f9cf982f000 R15: ffffaf8e89b27da8
Jun 5 02:52:26 zen2 kernel: [10651.178969] FS: 00007f9d1da8730
Jun 5 02:52:26 zen2 kernel: [10651.178970] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jun 5 02:52:26 zen2 kernel: [10651.178971] CR2: 000000002dc6567f CR3: 0000000feb206001 CR4: 00000000003606e0
Jun 5 02:52:26 zen2 kernel: [10651.178972] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Jun 5 02:52:26 zen2 kernel: [10651.178973] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Jun 5 02:52:26 zen2 kernel: [10651.178974] Call Trace:
Jun 5 02:52:26 zen2 kernel: [10651.178978] unmap_page_
Jun 5 02:52:26 zen2 kernel: [10651.178981] unmap_single_
Jun 5 02:52:26 zen2 kernel: [10651.178983] unmap_vmas+
Jun 5 02:52:26 zen2 kernel: [10651.178985] unmap_region+
Jun 5 02:52:26 zen2 kernel: [10651.178987] do_munmap+
Jun 5 02:52:26 zen2 kernel: [10651.178989] vm_munmap+0x69/0xb0
Jun 5 02:52:26 zen2 kernel: [10651.178991] __x64_sys_
Jun 5 02:52:26 zen2 kernel: [10651.178993] do_syscall_
Jun 5 02:52:26 zen2 kernel: [10651.178996] entry_SYSCALL_
Jun 5 02:52:26 zen2 kernel: [10651.178998] RIP: 0033:0x7f9d1c9c0ab7
Jun 5 02:52:26 zen2 kernel: [10651.178998] Code: 10 e9 67 ff ff ff 0f 1f 44 00 00 48 8b 15 c9 f3 2c 00 f7 d8 64 89 02 48 c7 c0 ff ff ff ff e9 6
Jun 5 02:52:26 zen2 kernel: [10651.179018] RSP: 002b:00007ffeec
Jun 5 02:52:26 zen2 kernel: [10651.179020] RAX: ffffffffffffffda RBX: 00007f9cc79f5960 RCX: 00007f9d1c9c0ab7
Jun 5 02:52:26 zen2 kernel: [10651.179021] RDX: 00007f9d0b823ef0 RSI: 0000000000233000 RDI: 00007f9cf964d000
Jun 5 02:52:26 zen2 kernel: [10651.179022] RBP: 00007f9cc79f5940 R08: 0000000000000000 R09: 00007f9d01334c04
Jun 5 02:52:26 zen2 kernel: [10651.179023] R10: 00007ffeecb95090 R11: 0000000000000206 R12: 0000000000000000
Jun 5 02:52:26 zen2 kernel: [10651.179024] R13: 00007f9ccd2ad8c8 R14: 0000000000000000 R15: 00007f9d10304495
Jun 5 02:52:26 zen2 kernel: [10651.179026] Modules linked in: binfmt_misc snd_hda_codec_hdmi nls_iso8859_1 nvidia_uvm(POE) nvidia_drm(POE) nvid
Jun 5 02:52:26 zen2 kernel: [10651.179058] parport_pc ppdev lp parport ip_tables x_tables autofs4 hid_generic usbhid hid nvme e1000e ahci nvme
Jun 5 02:52:26 zen2 kernel: [10651.179065] CR2: 000000002dc6567f
Jun 5 02:52:26 zen2 kernel: [10651.179067] ---[ end trace dff26a95278654b6 ]---
Jun 5 02:52:26 zen2 kernel: [10651.179069] RIP: 0010:set_
Jun 5 02:52:26 zen2 kernel: [10651.179070] Code: 89 fb e8 ee 81 01 00 48 8b 53 08 48 8d 4a ff 83 e2 01 48 0f 45 d9 48 85 c0 74 51 48 8b 4b 08 4
Jun 5 02:52:26 zen2 kernel: [10651.179090] RSP: 0018:ffffaf8e89
Jun 5 02:52:26 zen2 kernel: [10651.179091] RAX: 000000002dc65667 RBX: ffffdbf67e3ba880 RCX: 0000000000000000
Jun 5 02:52:26 zen2 kernel: [10651.179092] RDX: ffffdbf67e37ab87 RSI: 00007f9cf982f000 RDI: ffffdbf67e3ba880
Jun 5 02:52:26 zen2 kernel: [10651.179093] RBP: ffffaf8e89b27c30 R08: ffffdbf67e3ba880 R09: ffff8b8db5c9bba0
Jun 5 02:52:26 zen2 kernel: [10651.179094] R10: ffff8b8eadfd5000 R11: ffffffffffffffff R12: 8000000f8eea2867
Jun 5 02:52:26 zen2 kernel: [10651.179095] R13: ffff8b8df389c178 R14: 00007f9cf982f000 R15: ffffaf8e89b27da8
Jun 5 02:52:26 zen2 kernel: [10651.179097] FS: 00007f9d1da8730
Jun 5 02:52:26 zen2 kernel: [10651.179098] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jun 5 02:52:26 zen2 kernel: [10651.179099] CR2: 000000002dc6567f CR3: 0000000feb206001 CR4: 00000000003606e0
Jun 5 02:52:26 zen2 kernel: [10651.179100] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Jun 5 02:52:26 zen2 kernel: [10651.179101] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-
ProcVersionSign
Uname: Linux 4.18.0-20-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
Date: Wed Jun 5 04:03:27 2019
InstallationDate: Installed on 2019-06-01 (3 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
SourcePackage: linux-signed-hwe
UpgradeStatus: No upgrade log present (probably fresh install)
Note: this is tagged as amd64, but it's a GenuineIntel processor. If I've installed from the wrong image, that may be the problem right there.