Ubuntu
linux-signed-hwe package

bionic install on new machine regularly crashing

Bug #1831686 reported by Hugo van der Sanden
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe (Ubuntu)
New
Undecided
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Bug Description

On this new machine, I'm getting regular arbitrary crashes usually within a few hours of boot. Syslog from what I believe is an example is below.

Most commonly, it crashes in a firefox tab running a flash game (ITRTG from kongregate.com); the affected Web Content process then sits in a D state and cannot be killed (even by sudo kill -9, though that does change it to zombie state), while top continues to show it using 100% of a CPU. At this point, strace cannot attach to it and 'ps -eaf' will hang, as will exercises such as trying to cat /proc/$PID/cmdline. A hard reboot is the only thing that clears it: 'shutdown -r' or '-h' do not succeed.

I have also had the whole system freeze, including at the X login screen; I have not yet found further examples of syslog reports from such cases.

Let me know if there's other information I can usefully provide.

Hugo

Jun 5 02:52:26 zen2 kernel: [10651.178926] BUG: unable to handle kernel paging request at 000000002dc6567f
Jun 5 02:52:26 zen2 kernel: [10651.178929] PGD fb3a56067 P4D fb3a56067 PUD 0
Jun 5 02:52:26 zen2 kernel: [10651.178932] Oops: 0000 [#1] SMP NOPTI
Jun 5 02:52:26 zen2 kernel: [10651.178935] CPU: 12 PID: 1759 Comm: Web Content Tainted: P B OE 4.18.0-20-generic #21~18.04.1-Ubuntu
Jun 5 02:52:26 zen2 kernel: [10651.178936] Hardware name: System manufacturer System Product Name/ROG STRIX Z390-H GAMING, BIOS 0805 09/21/2018
Jun 5 02:52:26 zen2 kernel: [10651.178940] RIP: 0010:set_page_dirty+0x35/0xb0
Jun 5 02:52:26 zen2 kernel: [10651.178941] Code: 89 fb e8 ee 81 01 00 48 8b 53 08 48 8d 4a ff 83 e2 01 48 0f 45 d9 48 85 c0 74 51 48 8b 4b 08 4
Jun 5 02:52:26 zen2 kernel: [10651.178961] RSP: 0018:ffffaf8e89b27c28 EFLAGS: 00010246
Jun 5 02:52:26 zen2 kernel: [10651.178963] RAX: 000000002dc65667 RBX: ffffdbf67e3ba880 RCX: 0000000000000000
Jun 5 02:52:26 zen2 kernel: [10651.178964] RDX: ffffdbf67e37ab87 RSI: 00007f9cf982f000 RDI: ffffdbf67e3ba880
Jun 5 02:52:26 zen2 kernel: [10651.178965] RBP: ffffaf8e89b27c30 R08: ffffdbf67e3ba880 R09: ffff8b8db5c9bba0
Jun 5 02:52:26 zen2 kernel: [10651.178966] R10: ffff8b8eadfd5000 R11: ffffffffffffffff R12: 8000000f8eea2867
Jun 5 02:52:26 zen2 kernel: [10651.178967] R13: ffff8b8df389c178 R14: 00007f9cf982f000 R15: ffffaf8e89b27da8
Jun 5 02:52:26 zen2 kernel: [10651.178969] FS: 00007f9d1da87300(0000) GS:ffff8b8e6d500000(0000) knlGS:0000000000000000
Jun 5 02:52:26 zen2 kernel: [10651.178970] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jun 5 02:52:26 zen2 kernel: [10651.178971] CR2: 000000002dc6567f CR3: 0000000feb206001 CR4: 00000000003606e0
Jun 5 02:52:26 zen2 kernel: [10651.178972] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Jun 5 02:52:26 zen2 kernel: [10651.178973] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400
Jun 5 02:52:26 zen2 kernel: [10651.178974] Call Trace:
Jun 5 02:52:26 zen2 kernel: [10651.178978] unmap_page_range+0x99d/0xc60
Jun 5 02:52:26 zen2 kernel: [10651.178981] unmap_single_vma+0x7d/0xf0
Jun 5 02:52:26 zen2 kernel: [10651.178983] unmap_vmas+0x51/0xb0
Jun 5 02:52:26 zen2 kernel: [10651.178985] unmap_region+0xbd/0x130
Jun 5 02:52:26 zen2 kernel: [10651.178987] do_munmap+0x276/0x450
Jun 5 02:52:26 zen2 kernel: [10651.178989] vm_munmap+0x69/0xb0
Jun 5 02:52:26 zen2 kernel: [10651.178991] __x64_sys_munmap+0x27/0x30
Jun 5 02:52:26 zen2 kernel: [10651.178993] do_syscall_64+0x5a/0x120
Jun 5 02:52:26 zen2 kernel: [10651.178996] entry_SYSCALL_64_after_hwframe+0x44/0xa9
Jun 5 02:52:26 zen2 kernel: [10651.178998] RIP: 0033:0x7f9d1c9c0ab7
Jun 5 02:52:26 zen2 kernel: [10651.178998] Code: 10 e9 67 ff ff ff 0f 1f 44 00 00 48 8b 15 c9 f3 2c 00 f7 d8 64 89 02 48 c7 c0 ff ff ff ff e9 6
Jun 5 02:52:26 zen2 kernel: [10651.179018] RSP: 002b:00007ffeecb95078 EFLAGS: 00000206 ORIG_RAX: 000000000000000b
Jun 5 02:52:26 zen2 kernel: [10651.179020] RAX: ffffffffffffffda RBX: 00007f9cc79f5960 RCX: 00007f9d1c9c0ab7
Jun 5 02:52:26 zen2 kernel: [10651.179021] RDX: 00007f9d0b823ef0 RSI: 0000000000233000 RDI: 00007f9cf964d000
Jun 5 02:52:26 zen2 kernel: [10651.179022] RBP: 00007f9cc79f5940 R08: 0000000000000000 R09: 00007f9d01334c04
Jun 5 02:52:26 zen2 kernel: [10651.179023] R10: 00007ffeecb95090 R11: 0000000000000206 R12: 0000000000000000
Jun 5 02:52:26 zen2 kernel: [10651.179024] R13: 00007f9ccd2ad8c8 R14: 0000000000000000 R15: 00007f9d10304495
Jun 5 02:52:26 zen2 kernel: [10651.179026] Modules linked in: binfmt_misc snd_hda_codec_hdmi nls_iso8859_1 nvidia_uvm(POE) nvidia_drm(POE) nvid
Jun 5 02:52:26 zen2 kernel: [10651.179058] parport_pc ppdev lp parport ip_tables x_tables autofs4 hid_generic usbhid hid nvme e1000e ahci nvme
Jun 5 02:52:26 zen2 kernel: [10651.179065] CR2: 000000002dc6567f
Jun 5 02:52:26 zen2 kernel: [10651.179067] ---[ end trace dff26a95278654b6 ]---
Jun 5 02:52:26 zen2 kernel: [10651.179069] RIP: 0010:set_page_dirty+0x35/0xb0
Jun 5 02:52:26 zen2 kernel: [10651.179070] Code: 89 fb e8 ee 81 01 00 48 8b 53 08 48 8d 4a ff 83 e2 01 48 0f 45 d9 48 85 c0 74 51 48 8b 4b 08 4
Jun 5 02:52:26 zen2 kernel: [10651.179090] RSP: 0018:ffffaf8e89b27c28 EFLAGS: 00010246
Jun 5 02:52:26 zen2 kernel: [10651.179091] RAX: 000000002dc65667 RBX: ffffdbf67e3ba880 RCX: 0000000000000000
Jun 5 02:52:26 zen2 kernel: [10651.179092] RDX: ffffdbf67e37ab87 RSI: 00007f9cf982f000 RDI: ffffdbf67e3ba880
Jun 5 02:52:26 zen2 kernel: [10651.179093] RBP: ffffaf8e89b27c30 R08: ffffdbf67e3ba880 R09: ffff8b8db5c9bba0
Jun 5 02:52:26 zen2 kernel: [10651.179094] R10: ffff8b8eadfd5000 R11: ffffffffffffffff R12: 8000000f8eea2867
Jun 5 02:52:26 zen2 kernel: [10651.179095] R13: ffff8b8df389c178 R14: 00007f9cf982f000 R15: ffffaf8e89b27da8
Jun 5 02:52:26 zen2 kernel: [10651.179097] FS: 00007f9d1da87300(0000) GS:ffff8b8e6d500000(0000) knlGS:0000000000000000
Jun 5 02:52:26 zen2 kernel: [10651.179098] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
Jun 5 02:52:26 zen2 kernel: [10651.179099] CR2: 000000002dc6567f CR3: 0000000feb206001 CR4: 00000000003606e0
Jun 5 02:52:26 zen2 kernel: [10651.179100] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
Jun 5 02:52:26 zen2 kernel: [10651.179101] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.18.0-20-generic 4.18.0-20.21~18.04.1
ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-20-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
Date: Wed Jun 5 04:03:27 2019
InstallationDate: Installed on 2019-06-01 (3 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
SourcePackage: linux-signed-hwe
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Hugo van der Sanden (hugovds2) wrote :
Revision history for this message
Hugo van der Sanden (hugovds2) wrote :

Note: this is tagged as amd64, but it's a GenuineIntel processor. If I've installed from the wrong image, that may be the problem right there.

Revision history for this message
Hugo van der Sanden (hugovds2) wrote :
Download full text (4.2 KiB)

I tried to update the system to replace the nvidia drivers with nouveau, but that somehow trashed the system, so I rebuilt it from scratch with nouveau. I'm still getting similar problems; here's an example of another recently logged problem:

Jun 11 02:53:26 zen2 kernel: [94081.760728] BUG: Bad page state in process Web Content pfn:dfa509
Jun 11 02:53:26 zen2 kernel: [94081.760733] page:fffff84537e94240 count:0 mapcount:0 mapping:0000000000002000 index:0x1
Jun 11 02:53:26 zen2 kernel: [94081.760735] flags: 0x17ffffc0000000()
Jun 11 02:53:26 zen2 kernel: [94081.760738] raw: 0017ffffc0000000 dead000000000100 dead000000000200 0000000000002000
Jun 11 02:53:26 zen2 kernel: [94081.760740] raw: 0000000000000001 0000000000000000 00000000ffffffff 0000000000000000
Jun 11 02:53:26 zen2 kernel: [94081.760742] page dumped because: non-NULL mapping
Jun 11 02:53:26 zen2 kernel: [94081.760743] Modules linked in: binfmt_misc snd_hda_codec_hdmi nls_iso8859_1 intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp kvm irqbypass crct10dif_pclmul crc32_pclmul arc4 ghash_clmulni_intel pcbc eeepc_wmi asus_wmi wmi_bmof sparse_keymap rtl8192ee snd_hda_codec_realtek btcoexist snd_hda_codec_generic rtl_pci rtlwifi mac80211 snd_seq_midi snd_seq_midi_event nouveau snd_hda_intel snd_hda_codec aesni_intel snd_hda_core snd_hwdep aes_x86_64 mei_me crypto_simd cryptd snd_rawmidi glue_helper intel_cstate mxm_wmi intel_rapl_perf joydev input_leds cfg80211 snd_pcm snd_seq ttm mei drm_kms_helper snd_seq_device drm snd_timer i2c_algo_bit video fb_sys_fops snd syscopyarea sysfillrect sysimgblt soundcore mac_hid acpi_pad wmi sch_fq_codel parport_pc ppdev lp parport ip_tables x_tables autofs4 hid_generic
Jun 11 02:53:26 zen2 kernel: [94081.760780] usbhid usb_storage hid nvme e1000e nvme_core ahci libahci
Jun 11 02:53:26 zen2 kernel: [94081.760786] CPU: 13 PID: 2596 Comm: Web Content Tainted: G W 4.18.0-21-generic #22~18.04.1-Ubuntu
Jun 11 02:53:26 zen2 kernel: [94081.760787] Hardware name: System manufacturer System Product Name/ROG STRIX Z390-H GAMING, BIOS 0805 09/21/2018
Jun 11 02:53:26 zen2 kernel: [94081.760788] Call Trace:
Jun 11 02:53:26 zen2 kernel: [94081.760793] dump_stack+0x63/0x85
Jun 11 02:53:26 zen2 kernel: [94081.760796] bad_page+0xcb/0x120
Jun 11 02:53:26 zen2 kernel: [94081.760797] check_new_page_bad+0x67/0x80
Jun 11 02:53:26 zen2 kernel: [94081.760799] get_page_from_freelist+0xf55/0x1430
Jun 11 02:53:26 zen2 kernel: [94081.760801] ? unix_stream_read_generic+0x22e/0x900
Jun 11 02:53:26 zen2 kernel: [94081.760804] __alloc_pages_nodemask+0xfb/0x270
Jun 11 02:53:26 zen2 kernel: [94081.760807] alloc_pages_vma+0x88/0x1f0
Jun 11 02:53:26 zen2 kernel: [94081.760809] handle_pte_fault+0x399/0xd20
Jun 11 02:53:26 zen2 kernel: [94081.760811] __handle_mm_fault+0x3fd/0x580
Jun 11 02:53:26 zen2 kernel: [94081.760814] handle_mm_fault+0xe3/0x220
Jun 11 02:53:26 zen2 kernel: [94081.760816] __do_page_fault+0x250/0x4d0
Jun 11 02:53:26 zen2 kernel: [94081.760818] ? syscall_trace_enter+0xd7/0x2d0
Jun 11 02:53:26 zen2 kernel: [94081.760820] do_page_fault+0x2d/0xf0
Jun 11 02:53:26 zen2 kernel: [94081.760823] ? page_fault+0x8/0x30
Jun 11 02:53:26 zen2 kerne...

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