Ubuntu
pulseaudio package

[ASUS X555YI] the audio pause and repeat for a very short of time randomly

Bug #1805077 reported by widon1104
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

the audio pause and repeat for a very short of time randomly
when I use web browser to play music and use smplayer play video this bug happens randomly.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: widon 13716 F.... pulseaudio
 /dev/snd/controlC0: widon 13716 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-11-24 (1 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Package: pulseaudio 1:11.1-1ubuntu7.1
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.15.0-39.42-generic 4.15.18
Tags: bionic
Uname: Linux 4.15.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/13/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X555YI.510
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X555YI
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555YI.510:bd11/13/2015:svnASUSTeKCOMPUTERINC.:pnX555YI:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555YI:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: X
dmi.product.name: X555YI
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

See original description
Revision history for this message
widon1104 (widon1104) wrote :

I use ubuntu18.04
widon@widon-X555YI:~$ dpkg -l | grep pulseaudio
ii gstreamer1.0-pulseaudio:amd64 1.14.1-1ubuntu1~ubuntu18.04.1 amd64 GStreamer plugin for PulseAudio
ii pulseaudio 1:11.1-1ubuntu7.1 amd64 PulseAudio sound server
ii pulseaudio-module-bluetooth 1:11.1-1ubuntu7.1 amd64 Bluetooth module for PulseAudio sound server
ii pulseaudio-utils 1:11.1-1ubuntu7.1 amd64 Command line tools for the PulseAudio sound server

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please:

1. Tell us which web browsers have the problem, and

2. Run this command to send us more information about the machine:

   apport-collect 1805077

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
tags: added: bionic
Revision history for this message
widon1104 (widon1104) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
widon1104 (widon1104) wrote : CurrentDmesg.txt

apport information

Revision history for this message
widon1104 (widon1104) wrote : Dependencies.txt

apport information

Revision history for this message
widon1104 (widon1104) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
widon1104 (widon1104) wrote : ProcEnviron.txt

apport information

Revision history for this message
widon1104 (widon1104) wrote : PulseList.txt

apport information

Revision history for this message
widon1104 (widon1104) wrote : Re: the audio pause and repeat for a very short of time randomly

I use firefox63.0.3(64bit)

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks. Do you experience audio problems in any other apps? In particular when playing local files?

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
widon1104 (widon1104) wrote :

I use smplayer to play local avi videos, sometimes this bug appear.

Daniel van Vugt (vanvugt)
Changed in pulseaudio (Ubuntu):
status: Incomplete → New
Changed in firefox (Ubuntu):
status: Incomplete → New
Revision history for this message
widon1104 (widon1104) wrote :

vlc play local avi videos still has this problem

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Are you using Bluetooth audio?

no longer affects: firefox (Ubuntu)
no longer affects: smplayer (Ubuntu)
Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
widon1104 (widon1104) wrote :

I do not use Bluetooth at all.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
Daniel van Vugt (vanvugt)
Changed in pulseaudio (Ubuntu):
status: Expired → New
Daniel van Vugt (vanvugt)
summary: - the audio pause and repeat for a very short of time randomly
+ [ASUS X555YI] the audio pause and repeat for a very short of time
+ randomly
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

"1805077 do not appear again."
[https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1826730/comments/13]

So let's allow this bug to expire if it does not reoccur.

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
widon1104 (widon1104) wrote :

This bug appear a few time today after I upgrade my system to ubuntu19.04.
This is definitely a bug.

widon@widon-X555YI:~$ uname -a
Linux widon-X555YI 5.0.0-13-generic #14-Ubuntu SMP Mon Apr 15 14:59:14 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

Revision history for this message
widon1104 (widon1104) wrote :

This bug happens dozens of times a day after I upgrade to ubuntu19.04.
Please do not let this bug to expire.

Daniel van Vugt (vanvugt)
Changed in pulseaudio (Ubuntu):
status: Incomplete → New
Revision history for this message
Abdulrhman (abdulrhman777) wrote :

I am a new Linux user, and I face the same problem in Ubuntu 20.04
A short (about a second or less) repeated sound occurs at random times, in the browser, in VLC or even the system sounds, and it's actually annoying.
I tried Fedora 32 but the same issue there but less likely to happens, and I tried OpenSUSE Leap 15.2 and it never happened.
My search led me to an Arch article explaining the situation:
"The newer implementation of the PulseAudio sound server uses timer-based audio scheduling instead of the traditional, interrupt-driven approach.
Timer-based scheduling may expose issues in some ALSA drivers. On the other hand, other drivers might be glitchy without it on, so check to see what works on your system."
See https://wiki.archlinux.org/index.php/PulseAudio/Troubleshooting#Glitches,_skips_or_crackling
I tried the proposed solutions but it Don't work.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status: New → Confirmed
Revision history for this message
Abdulrhman (abdulrhman777) wrote :

It seems that it's an old bug:
It happened in 16.04, see: https://askubuntu.com/questions/915904/audio-glitches-every-2-10-minutes-ubuntu-16-04
and 18.04, see: https://askubuntu.com/questions/1044552/audio-stuttering-in-ubuntu-18-04
It turned out that there is a bug in kernel which causes audio stutter if a wifi enabled yet not connected to any wifi network.
So I disabled my internal unused wifi card (like in this refrence: https://askubuntu.com/questions/168032/how-to-disable-built-in-wifi-and-use-only-usb-wifi-card), and so far everything works fine.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

widon1104: Do you still experience this bug? How about in Ubuntu 20.04?

Abdulrhman: Please open a new bug for your problem by running:

  ubuntu-bug pulseaudio

Changed in pulseaudio (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
widon1104 (widon1104) wrote :

I do not use ubuntu now.
I use deepin V20 instead.

Daniel van Vugt (vanvugt)
Changed in pulseaudio (Ubuntu):
status: Incomplete → Won't Fix
Revision history for this message
Abdulrhman (abdulrhman777) wrote :

@vanvugt I did, see: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1894872

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