General Error When User tries to Submit Blog Post

Any update on this? I just a user from the same community report another general error when trying to post.

We thought we fixed this on this ticket:

  https://bugs.launchpad.net/karl4/+bug/1775451 <https://bugs.launchpad.net/karl4/+bug/1775451>

…but it seems to have another related thing to fix.

I’m glad you mentioned this ticket. It fell through the cracks, I didn’t assign a milestone. Dang.

It’s all revolving around that community so far.

—Paul

> On Jun 18, 2018, at 5:00 PM, Nat Katin-Borland <email address hidden> wrote:
>
> Any update on this? I just a user from the same community report
> another general error when trying to post.
>
> --
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> https://bugs.launchpad.net/bugs/1775198
>
> Title:
> General Error When User tries to Submit Blog Post
>
> Status in KARL4:
> New
>
> Bug description:
> User “eeagen” (https://karl.soros.org/profiles/eeagen/) is getting a
> general error when she’s trying to post to a community blog. I’m
> posted a test message to the same blog and didn’t have any issues, so
> I think the problem might be specific to her. I know in the past
> we’ve seen strange cases where users were in password expired states
> and had access issues. Can you check her profile and see if she has
> anything strange going on? Community:
> https://karl.soros.org/communities/applied-data-technology-community-
> of-practice/blog.
>
> Thanks,
> Nat
>
> Traceback:
>
> Traceback (most recent call last):
> File "/srv/osfkarl/.buildout/eggs/cp27mu/pyramid-1.2.1-py2.7.egg/pyramid/tweens.py", line 17, in excview_tween
> response = handler(request)
> File "/srv/osfkarl/.buildout/eggs/cp27mu/pyramid_tm-0.5-py2.7.egg/pyramid_tm/__init__.py", line 107, in tm_tween
> return response
> File "/srv/osfkarl/.buildout/eggs/cp27mu/pyramid_tm-0.5-py2.7.egg/pyramid_tm/__init__.py", line 75, in __exit__
> return self._retry_or_raise(t, v, tb)
> File "/srv/osfkarl/.buildout/eggs/cp27mu/pyramid_tm-0.5-py2.7.egg/pyramid_tm/__init__.py", line 60, in _retry_or_raise
> reraise(t, v, tb) # otherwise reraise the exception
> File "/srv/osfkarl/.buildout/eggs/cp27mu/pyramid_tm-0.5-py2.7.egg/pyramid_tm/__init__.py", line 100, in tm_tween
> response = handler(request)
> File "/srv/osfkarl/.buildout/eggs/cp27mu/pyramid-1.2.1-py2.7.egg/pyramid/router.py", line 153, in handle_request
> response = view_callable(context, request)
> File "/srv/osfkarl/.buildout/eggs/cp27mu/pyramid-1.2.1-py2.7.egg/pyramid/config/views.py", line 523, in __call__
> return view(context, request)
> File "/srv/osfkarl/.buildout/eggs/cp27mu/pyramid-1.2.1-py2.7.egg/pyramid/config/views.py", line 266, in attr_view
> return view(context, request)
> File "/srv/osfkarl/.buildout/eggs/cp27mu/pyramid-1.2.1-py2.7.egg/pyramid/config/views.py", line 239, in predicate_wrapper
> return view(context, request)
> File "/srv/osfkarl/.buildout/eggs/cp27mu/pyramid-1.2.1-py2.7.egg/pyramid/config/views.py", line 186, in _secured_view
> return view(context, request)
> File "/srv/osfkarl/.buildout/eggs/cp27mu/pyramid-1.2.1-py2.7.egg/pyramid/config/views.py", line 292, in rendered_view
> result = view(context, request)...

Some additional testing info - if you uncheck the "send alert" option, then the post goes through. If you leave the "send alert" box checked, then you get a general error...

Thanks for the testing info. This was related to the POSKey error issues with the sriordan profile. I believe this is fixed. Please test when it's convenient.

Thanks Carlos!

Nat, I think Carlos was looking for a test from you before marking this closed. If you're ok without a test, though, we can close it.

Sorry, I should have specified that I have tested and users in the community can post again. Thanks.