Ubuntu 18.04 No audio from speakers. Headphones working. Surface Pro 3
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I updated my Surface Pro 3 From Ubuntu 17.10 to Ubuntu 18.04 (did a clean install) and the only audio working was from the headphone jack.
I tried all these:
[troubleshooting guide](https:/
[this answer](https:/
[another answer](https:/
I went back and tested the live CD and even the live cd has no audio through the speakers. so this must be related to 18.04. I never had sound issues before and under windows audio still works correctly.
here is my alsa iformation http://
and here is how I fixed it:
renaming /etc/modprobe.
I then restored line by line in to /etc/modprobe.
so I restored the original /etc/modprobe.
so I am not sure what the problem was but is now fixed.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+
Uname: Linux 4.16.7-
ApportVersion: 2.20.9-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: ubuntu:GNOME
Date: Thu May 10 10:15:29 2018
InstallationDate: Installed on 2018-04-27 (13 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitec
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/23/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3.11.2350
dmi.board.
dmi.board.name: Surface Pro 3
dmi.board.vendor: Microsoft Corporation
dmi.board.version: 1
dmi.chassis.
dmi.chassis.type: 9
dmi.chassis.vendor: Microsoft Corporation
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Surface
dmi.product.name: Surface Pro 3
dmi.product.
dmi.sys.vendor: Microsoft Corporation
mtime.conffile.
Status changed to 'Confirmed' because the bug affects multiple users.