On-screen-keyboard keeps popping up even though physical keyboard is connected

Bug #1728413 reported by doniks
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

I have a laptop with touch screen. The screen can be disconnected from the keyboard for use as a tablet.

When I have the screen disconnected from the keyboard and I touch a text-input field then the on-screen-keyboard comes up. This works as expected.

However, the on-screen-keyboard ALSO pops up when the keyboard is connected. That is quite irritating. I would expect that the on-screen-keyboard does not show up when I have a physical keyboard attached.
---
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0c: peter 10998 F...m pulseaudio
 /dev/snd/controlC0: peter 10998 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 17.10
HibernationDevice: RESUME=UUID=f1546bcb-f4e8-4393-a32e-0f014e1e9bd3
InstallationDate: Installed on 2017-10-29 (0 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: HP HP Pavilion x2 Detachable
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic.efi.signed root=UUID=e11fcd52-994f-4f5f-814f-f95ea37ccc46 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
RelatedPackageVersions:
 linux-restricted-modules-4.13.0-16-generic N/A
 linux-backports-modules-4.13.0-16-generic N/A
 linux-firmware 1.169
Tags: artful wayland-session
Uname: Linux 4.13.0-16-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/14/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8181
dmi.board.vendor: HP
dmi.board.version: 42.25
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.13:bd03/14/2016:svnHP:pnHPPavilionx2Detachable:pvr:rvnHP:rn8181:rvr42.25:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=SPT
dmi.product.name: HP Pavilion x2 Detachable
dmi.sys.vendor: HP

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1728413

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
doniks (kaabud-lp) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected artful wayland-session
description: updated
Revision history for this message
doniks (kaabud-lp) wrote : CRDA.txt

apport information

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doniks (kaabud-lp) wrote : CurrentDmesg.txt

apport information

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doniks (kaabud-lp) wrote : IwConfig.txt

apport information

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doniks (kaabud-lp) wrote : JournalErrors.txt

apport information

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doniks (kaabud-lp) wrote : Lspci.txt

apport information

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doniks (kaabud-lp) wrote : Lsusb.txt

apport information

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doniks (kaabud-lp) wrote : ProcCpuinfo.txt

apport information

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doniks (kaabud-lp) wrote : ProcCpuinfoMinimal.txt

apport information

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doniks (kaabud-lp) wrote : ProcEnviron.txt

apport information

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doniks (kaabud-lp) wrote : ProcInterrupts.txt

apport information

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doniks (kaabud-lp) wrote : ProcModules.txt

apport information

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doniks (kaabud-lp) wrote : PulseList.txt

apport information

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doniks (kaabud-lp) wrote : RfKill.txt

apport information

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doniks (kaabud-lp) wrote : UdevDb.txt

apport information

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doniks (kaabud-lp) wrote : WifiSyslog.txt

apport information

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Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc7

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Sebastien Bacher (seb128) wrote :

seems similar to bug #1723857 and more likely to be an userspace issue than a kernel one

Revision history for this message
doniks (kaabud-lp) wrote :

Yes Sebastien you are right. It's a duplicate. Can you mark it as such?

Revision history for this message
Sebastien Bacher (seb128) wrote :

done

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