Firefox version 55 cannot start and crashed on Raspberry Pi 3

Bug #1711876 reported by rusli
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Ubuntu MATE
Invalid
Undecided
Unassigned
firefox (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hi

I am currently using a Raspberry Pi 3 for Ubuntu-Mate 16.04.2
After doing a software update, firefox version 55 cannot start up and crashed!
I cannot even send Ubuntu software bug for this!
Could you please checked and verify. If possible release a working firefox browser
the Raspberry Pi 3 version. Thank you.

Tags: xenial
Revision history for this message
mak berlin (8-mak) wrote :

I've the same problewm with rapsberry pi B
Installiert: 55.0.2+build1-0ubuntu0.16.04.1

Ubuntu 16.04.3 LTS
4.1.19-v7+ #858 SMP Tue Mar 15 15:56:00 GMT 2016 armv7l armv7l armv7l GNU/Linux

event
------
crash.main.2
1503215382
7f9f3943-1a5c-c2b2-53ef-2b2ad260fd70
StartupTime=1503215382
ProductName=Firefox
InstallTime=1503215307
SafeMode=0
Vendor=Mozilla
ReleaseChannel=release
Version=55.0.2
ServerURL=https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=55.0.2&buildid=20170816210306
StartupCrash=1
ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384}
BuildID=20170816210306
CrashTime=1503215382
UptimeTS=.9520486
SecondsSinceLastCrash=73
ThreadIdNameMapping=2819:"Gecko_IOThread",2821:"Timer",2822:"Link Monitor",2823:"Socket Thread",2824:"JS Watchdog",2837:"Hang Monitor",
Minid

error:
ExceptionHandler::GenerateDump cloned child 2980
ExceptionHandler::SendContinueSignalToChild sent continue signal to child
ExceptionHandler::WaitForContinueSignal waiting for continue signal...
ExceptionHandler::GenerateDump cloned child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

rm $HOME/.mozilla doesn't help
purging and reinstall firefox 55.0.2 doesn't help
install firefox:armhf (45.0.2+build1-0ubuntu1) works

Revision history for this message
John Kerr (johneddie-kerr) wrote :

I have the same problem on a Pi3 running xfce.

Started on thursday August 17. I think that it is a Firefox issue not Ubuntu.

Cheers

John Kerr
Guelph Ontario

summary: - Firefox version 55 cannot start and crashed on Ubuntun-Mate 16.04.2 for
- Raspberry Pi 3
+ Firefox version 55 cannot start and crashed on Raspberry Pi 3
Changed in ubuntu-mate:
status: New → Invalid
Revision history for this message
Hans Joachim Desserud (hjd) wrote :

Thanks for reporting.

Marking confirmed since multiple people commented that they are also affected.

>I cannot even send Ubuntu software bug for this!
I'm not sure why that didn't work, did you get any error messages? Also, rusli, could you please run `apport-collect 1711876` to try collect additional debug information for this report?

Changed in firefox (Ubuntu):
status: New → Confirmed
tags: added: xenial
Revision history for this message
Zaphod Beeblebrox (zaphodbeeblebrox-s) wrote :

Problem still persists with FF 56.0 (Ubuntu MATE 16.04.2, Raspberry Pi 2 and 3).

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