"invalid opcode" on ASUS ZENBOOK UX410UA-GV017T freezing the system

Bug #1684009 reported by zubozrout
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hello,
ever since I got my ASUS ZENBOOK UX410UA-GV017T with Intel i3 Kaby Lake processor (February this year) I've been experiencing weird behavior with Xubuntu 17.04 (I have been using its development version at first). It freezes once in a while but at least twice a week when used daily.

Last time my Web browser (Firefox) froze, then after I killed it my mouse pointer disapeared and shortly after that (like a few seconds) the whole computer stopped working and the only thing I could do was a hard reboot.

Usually this doesn't happen and the system dies immediately.

Here is the kernel log from the last occurrence taken from the dmesg ("invalid opcode" sounds scary):

[ 211.730707] —----------[ cut here ]------------
[ 211.730732] kernel BUG at /build/linux-Fk60NP/linux-4.10.0/include/linux/swapops.h:129!
[ 211.730757] invalid opcode: 0000 [#1] SMP
[ 211.730771] Modules linked in: ccm cmac xt_CHECKSUM iptable_mangle xt_tcpudp ip6t_MASQUERADE nf_nat_masquerade_ipv6 ip6table_nat nf_conntrack_ipv6 nf_defrag_ipv6 nf_nat_ipv6 ip6_tables ipt_MASQUERADE nf_nat_masquerade_ipv4 xt_comment iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack libcrc32c bridge stp llc iptable_filter pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) bnep joydev hid_multitouch nls_iso8859_1 i2c_designware_platform i2c_designware_core asus_nb_wmi asus_wmi sparse_keymap arc4 snd_hda_codec_hdmi intel_rapl snd_soc_skl x86_pkg_temp_thermal intel_powerclamp snd_hda_codec_generic snd_soc_skl_ipc coretemp snd_soc_sst_ipc snd_soc_sst_dsp snd_hda_ext_core kvm_intel snd_soc_sst_match snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine kvm snd_hda_intel
[ 211.730984] irqbypass crct10dif_pclmul crc32_pclmul snd_hda_codec ghash_clmulni_intel snd_hda_core snd_hwdep pcbc uvcvideo iwlmvm snd_pcm videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 mac80211 videobuf2_core videodev snd_seq_midi snd_seq_midi_event media snd_rawmidi aesni_intel snd_seq aes_x86_64 crypto_simd glue_helper cryptd snd_seq_device snd_timer input_leds serio_raw snd iwlwifi cfg80211 soundcore btusb btrtl shpchp mei_me mei idma64 virt_dma intel_pch_thermal intel_lpss_pci processor_thermal_device intel_soc_dts_iosf hci_uart btbcm btqca btintel int3403_thermal int340x_thermal_zone bluetooth mac_hid acpi_als kfifo_buf industrialio intel_lpss_acpi intel_lpss asus_wireless int3400_thermal tpm_crb acpi_pad acpi_thermal_rel parport_pc ppdev lp parport ip_tables x_tables autofs4 i915 i2c_algo_bit
[ 211.731204] drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops drm ahci libahci wmi i2c_hid hid video pinctrl_sunrisepoint pinctrl_intel fjes
[ 211.731249] CPU: 0 PID: 2946 Comm: firefox Tainted: G OE 4.10.0-19-generic #21-Ubuntu
[ 211.731275] Hardware name: ASUSTeK COMPUTER INC. UX410UAK/UX410UAK, BIOS UX410UAK.301 12/12/2016
[ 211.731302] task: ffff918d6097c500 task.stack: ffffa64b85410000
[ 211.731323] RIP: 0010:__migration_entry_wait+0x16a/0x180
[ 211.731340] RSP: 0000:ffffa64b85413d68 EFLAGS: 00010246
[ 211.731357] RAX: 0017ffffc0048078 RBX: fffffd7fd45afd30 RCX: fffffd7fd45afd30
[ 211.731378] RDX: 0000000000000001 RSI: ffff918d56bf4800 RDI: fffffd7fd3144000
[ 211.731400] RBP: ffffa64b85413d80 R08: ffff918d609d87c0 R09: ffff918d609d87c0
[ 211.731422] R10: 00007effa14000c8 R11: 0000000000000206 R12: fffffd7fd3144000
[ 211.731443] R13: 3e000000004c5100 R14: ffffa64b85413e30 R15: ffff918d60b584b0
[ 211.731465] FS: 00007effa285b740(0000) GS:ffff918d9ec00000(0000) knlGS:0000000000000000
[ 211.731489] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 211.731507] CR2: 00007eff41900018 CR3: 0000000513029000 CR4: 00000000003406f0
[ 211.731528] Call Trace:
[ 211.731539] migration_entry_wait+0x74/0x80
[ 211.731554] do_swap_page+0x5b3/0x770
[ 211.731568] handle_mm_fault+0x873/0x1360
[ 211.731582] __do_page_fault+0x23e/0x4e0
[ 211.731596] do_page_fault+0x22/0x30
[ 211.731610] page_fault+0x28/0x30
[ 211.731622] RIP: 0033:0x55bfea760684
[ 211.731634] RSP: 002b:00007ffcd5f56e50 EFLAGS: 00010216
[ 211.731651] RAX: 0000000000000000 RBX: 00007effa1400040 RCX: 00007effa16d0137
[ 211.731672] RDX: 0000000000000008 RSI: 00000000000b0000 RDI: 00007eff41902000
[ 211.731694] RBP: 00007eff41900000 R08: 00007effa14000c8 R09: 0000000000000000
[ 211.731715] R10: 00007effa14000c8 R11: 0000000000000206 R12: 0000000000000080
[ 211.731736] R13: 00007effa14000c8 R14: 0000000000000002 R15: 00000000000000b0
[ 211.731758] Code: ff ff ff 4c 89 e7 e8 96 a2 f8 ff e9 3c ff ff ff 85 d2 0f 84 2a ff ff ff 8d 4a 01 89 d0 f0 41 0f b1 4d 00 39 d0 74 81 89 c2 eb e5 <0f> 0b 4c 89 e7 e8 0c fb f9 ff eb b8 4c 8d 60 ff 4c 8d 68 1b eb
[ 211.733117] RIP: __migration_entry_wait+0x16a/0x180 RSP: ffffa64b85413d68
[ 211.741851] —-[ end trace 48802fea5bcf6af0 ]---

Thank you very much for looking into this.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-19-generic 4.10.0-19.21
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
Uname: Linux 4.10.0-19-generic x86_64
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: zubozrout 2066 F.... pulseaudio
CurrentDesktop: XFCE
Date: Wed Apr 19 07:23:38 2017
InstallationDate: Installed on 2017-03-14 (35 days ago)
InstallationMedia: Xubuntu 17.04 "Zesty Zapus" - Alpha amd64 (20170314)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 8087:0a2b Intel Corp.
 Bus 001 Device 002: ID 0bda:58d2 Realtek Semiconductor Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX410UAK
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-19-generic.efi.signed root=UUID=1cf91680-f67f-421e-b5e4-81b10bd9dfc4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.10.0-19-generic N/A
 linux-backports-modules-4.10.0-19-generic N/A
 linux-firmware 1.164
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/12/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX410UAK.301
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX410UAK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX410UAK.301:bd12/12/2016:svnASUSTeKCOMPUTERINC.:pnUX410UAK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX410UAK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX410UAK
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
zubozrout (zubozrout) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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