Ubuntu
systemd package

Ubuntu can't suspend anymore after very recent update

Bug #1670290 reported by Mina on 2017-03-06

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	systemd (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

Earlier today after update Ubuntu can't suspend.

When I suspend the power button blink like it's suspended, but when I try waking it up it boots from start. (It shows me bios password, then grub...). It used to work fine.

It used to happen randomly but now it doesn't suspend at all. I always know if it shows me the bios password it will boot from scratch.

Laptop is Hp Envy x360
---
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
DistroRelease: Ubuntu 16.04
InstallationDate: Installed on 2016-09-29 (158 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 0bda:57c4 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP ENVY x360 Convertible
Package: systemd 229-4ubuntu16
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-64-generic.efi.signed root=UUID=d2ff1e63-47ed-4e61-8be6-f9d308233284 ro quiet splash
ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44
SystemdDelta:
[EXTENDED] /lib/systemd/system/rc-local.service → /lib/systemd/system/rc-local.service.d/debian.conf
[EXTENDED] /lib/systemd/system/systemd-timesyncd.service → /lib/systemd/system/systemd-timesyncd.service.d/disable-with-time-daemon.conf
[EXTENDED] /etc/systemd/system/display-manager.service → /lib/systemd/system/display-manager.service.d/xdiagnose.conf

3 overridden configuration files found.
Tags: xenial
Uname: Linux 4.4.0-64-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 12/07/2015
dmi.bios.vendor: Insyde
dmi.bios.version: F.19
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 80D0
dmi.board.vendor: HP
dmi.board.version: 84.29
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.19:bd12/07/2015:svnHP:pnHPENVYx360Convertible:pvrType1ProductConfigId:rvnHP:rn80D0:rvr84.29:cvnHP:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY x360 Convertible
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
mtime.conffile..etc.systemd.system.conf: 2016-12-25T14:42:04.610046
---
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
DistroRelease: Ubuntu 16.04
InstallationDate: Installed on 2016-09-29 (158 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 0bda:57c4 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP ENVY x360 Convertible
Package: systemd 229-4ubuntu16
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-64-generic.efi.signed root=UUID=d2ff1e63-47ed-4e61-8be6-f9d308233284 ro quiet splash
ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44
SystemdDelta:
[EXTENDED] /etc/systemd/system/display-manager.service → /lib/systemd/system/display-manager.service.d/xdiagnose.conf
[EXTENDED] /lib/systemd/system/systemd-timesyncd.service → /lib/systemd/system/systemd-timesyncd.service.d/disable-with-time-daemon.conf
[EXTENDED] /lib/systemd/system/rc-local.service → /lib/systemd/system/rc-local.service.d/debian.conf

3 overridden configuration files found.
Tags: xenial
Uname: Linux 4.4.0-64-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

See original description

Tags:

Revision history for this message

Mina (842mono) wrote on 2017-03-06:

note that hibernation works flawlessly. Very strange that it doesn't suspend but it can hibernate

I think the real but is the bios thing. Whenever it shows me bios password it boots from scratch instead of waking up.

description:

updated

Revision history for this message

Brian Murray (brian-murray) wrote on 2017-03-06:

It'd be helpful to know what release of Ubuntu you are running along with things like the version of systemd. Please run apport-collect 1670290 in a terminal so that information can be added automatically.

Changed in systemd (Ubuntu):
status:	New → Incomplete

Revision history for this message

Mina (842mono) wrote on 2017-03-07: CurrentDmesg.txt

CurrentDmesg.txt Edit (91.4 KiB, text/plain)

apport information

tags:	added: apport-collected xenial
description:	updated

Revision history for this message

Mina (842mono) wrote on 2017-03-07: Dependencies.txt

Dependencies.txt Edit (2.0 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: JournalErrors.txt

JournalErrors.txt Edit (125.7 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: Lspci.txt

Lspci.txt Edit (36.8 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: ProcCpuinfo.txt

ProcCpuinfo.txt Edit (4.4 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: ProcEnviron.txt

ProcEnviron.txt Edit (303 bytes, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: ProcInterrupts.txt

ProcInterrupts.txt Edit (3.3 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: ProcModules.txt

#10

ProcModules.txt Edit (7.8 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: SystemdFailedUnits.txt

#11

SystemdFailedUnits.txt Edit (2.4 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: UdevDb.txt

#12

UdevDb.txt Edit (196.0 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: modified.conffile..etc.systemd.system.conf.txt

#13

modified.conffile..etc.systemd.system.conf.txt Edit (1.5 KiB, text/plain)

apport information

description:

updated

Revision history for this message

Mina (842mono) wrote on 2017-03-07: CurrentDmesg.txt

#14

CurrentDmesg.txt Edit (91.4 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: Dependencies.txt

#15

Dependencies.txt Edit (2.0 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: JournalErrors.txt

#16

JournalErrors.txt Edit (125.7 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: Lspci.txt

#17

Lspci.txt Edit (36.8 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: ProcCpuinfo.txt

#18

ProcCpuinfo.txt Edit (4.4 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: ProcEnviron.txt

#19

ProcEnviron.txt Edit (303 bytes, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: ProcInterrupts.txt

#20

ProcInterrupts.txt Edit (3.3 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: ProcModules.txt

#21

ProcModules.txt Edit (7.8 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: SystemdFailedUnits.txt

#22

SystemdFailedUnits.txt Edit (2.4 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: UdevDb.txt

#23

UdevDb.txt Edit (196.2 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07: modified.conffile..etc.systemd.system.conf.txt

#24

modified.conffile..etc.systemd.system.conf.txt Edit (1.5 KiB, text/plain)

apport information

Revision history for this message

Mina (842mono) wrote on 2017-03-07:

#25

apport-collect kept throwing exceptions and errors, took me about 5 times to get it right.

anyways it showed me a message that "I've modified systemd" & it said it would include it in the report. But note that I didn't do anything to systemd. Not "me", maybe something I installed.

Is the information sufficient? Anything else I need to provide? thx Brian

how do we mention people here? XD

Revision history for this message

Mina (842mono) wrote on 2017-03-16:

#26

Well it's fixed. No idea, didn't do anything. Updates?

Revision history for this message

Launchpad Janitor (janitor) wrote on 2017-05-16:

#27

[Expired for systemd (Ubuntu) because there has been no activity for 60 days.]

Changed in systemd (Ubuntu):
status:	Incomplete → Expired

Report a bug

This report contains Public information

Everyone can see this information.

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

Bug watches keep track of this bug in other bug trackers.

Ubuntusystemd package

Ubuntu can't suspend anymore after very recent update

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
systemd package