Linux kernel 4.8 hangs at boot up
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Critical
|
Joseph Salisbury | ||
Yakkety |
Fix Released
|
Critical
|
Joseph Salisbury | ||
Zesty |
Fix Released
|
Critical
|
Joseph Salisbury |
Bug Description
I've got an Acer Aspire V5-551G with a 64-bit AMD processor with dual boot,
Windows 10 and Ubuntu 16.10.
Ubuntu can be started and runs without problems with Linux kernel 4.4.0-45.
When I try to start with any of the 4.8.0 kernels delivered with regular
Ubuntu updates, they all hang after printing
Läser in Linux 4.8.0-34-generic ...
Läser in initial ramdisk ...
Sorry for the partly Swedish text. I guess that the lines would start with
"Loading" instead of "Läser in" on an English version.
The behaviour is the same with all 4.8.0 versions up to the latest 4.8.0-34
and with -generic, -generic (upstart) and -generic (recovery mode).
After a while the fan runs at full speed, as if the processor is working
hard, but nothing happens.
After I've tried in vain to start with Linux 4.8.0-xx, and then starts
with 4.4.0-45, the following errors are usually printed:
[ 2.511733] usb 4-3: string descriptor 0 read error: -22
[ 3.841872] [drm:radeon_
/dev/sda7: clean, 807007/9363456 files, 7364300/37423360 blocks
[ 21.335117] usb 4-3: string descriptor 0 read error: -22
When a successful start has not been immediately preceded by a failed start,
only the line beginning "/dev/sda7" is printed.
I have previously commented on bug #1635447. As recommended there, I've
also tested with the upstream kernel 4.10-rc3. It worked just as bad as
4.8.0.
I tried to report this bug with 'ubuntu-bug linux' after I had booted with
the 4.4.0-45 kernel, but I couldn't. It said that linux-image-
generic is not an official Ubuntu package.
---
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/
CurrentDesktop: GNOME-Flashback
DistroRelease: Ubuntu 16.10
HibernationDevice: RESUME=
InstallationDate: Installed on 2013-09-25 (1218 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Acer Aspire V5-551G
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.161.1
Tags: yakkety
Uname: Linux 4.4.0-45-generic x86_64
UpgradeStatus: Upgraded to yakkety on 2016-10-26 (91 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/11/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.14
dmi.board.
dmi.board.name: Havok
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.name: Aspire V5-551G
dmi.product.
dmi.sys.vendor: Acer
Changed in linux (Ubuntu Trusty): | |
status: | New → In Progress |
importance: | Undecided → High |
assignee: | nobody → Joseph Salisbury (jsalisbury) |
no longer affects: | linux (Ubuntu Trusty) |
Changed in linux (Ubuntu Yakkety): | |
importance: | High → Critical |
Changed in linux (Ubuntu Zesty): | |
importance: | High → Critical |
Changed in linux (Ubuntu Zesty): | |
status: | In Progress → Fix Committed |
Changed in linux (Ubuntu Yakkety): | |
status: | In Progress → Fix Committed |
Changed in linux (Ubuntu Zesty): | |
status: | Fix Committed → Fix Released |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1659340
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.