Canonical System Image

Switching scopes with two fingers on the touchpad doesn't work

Bug #1625084 reported by Javier Ibáñez on 2016-09-19

This bug affects 1 person

	Status	Importance	Assigned to	Milestone
Canonical System Image	Fix Released	Low	Michał Sawicz	Canonical System Image 14 "OTA14"
qtdeclarative-opensource-src (Ubuntu)	New	Undecided	Unassigned
unity8 (Ubuntu)	Incomplete	Low	Unassigned

Bug Description

Environment

Product: Freezer HD // Freezer FHD
FW version: UBUNTU 15.04 (r14) // UBUNTU 15.04 (r18)
HW version: MP
Material:

Description

Steps to Reproduce:

1 - Connect DUT to TV by Hdmi.
2 - Unlock device.
3 - Try to change between Scopes to the right.

Actual Result:

You are not able to change between scopes to the right side connected to TV by Hdmi, (You cannot change to APP scopes, or desktop app, just between Today and Nearby scopes).

Expected Result:

You should be able to change between the scopes as expected.

Reproducibility: 100%

Pat McGowan (pat-mcgowan) on 2016-09-19

Changed in canonical-devices-system-image:
assignee:	nobody → Michał Sawicz (saviq)

Revision history for this message

Michał Sawicz (saviq) wrote on 2016-09-19:

Hi, I'm afraid I can't reproduce this, could you maybe supply a video of the behaviour? Thanks.

Changed in canonical-devices-system-image:
status:	New → Incomplete
Changed in unity8 (Ubuntu):
status:	New → Incomplete

Revision history for this message

Javier Ibáñez (javier-ibanez) wrote on 2016-09-19:

Hi Michal!

Please, check the video attached.

Regards.

Revision history for this message

Javier Ibáñez (javier-ibanez) wrote on 2016-09-19:

VID_20160919_171906.mp4 Edit (20.8 MiB, video/mp4)

Revision history for this message

Michał Sawicz (saviq) wrote on 2016-09-19:

Javier, you just don't have any other scopes favourited, if I'm seeing correctly?

You can click on the [^] button at the bottom to display all the installed scopes. You'll see at the top that you only have Today as a favourite.

To list your favourite scopes from a terminal:
$ gsettings get com.canonical.Unity.Dash favorite-scopes

And to reset it:
$ gsettings reset com.canonical.Unity.Dash favorite-scopes

Hope this helps.

Changed in unity8 (Ubuntu):
status:	Incomplete → Invalid
Changed in canonical-devices-system-image:
status:	Incomplete → Invalid

Revision history for this message

Michał Sawicz (saviq) wrote on 2016-09-19:

Oh wait now I saw better - I think the problem is potentially the virtual touchpad that doesn't detect your two-finger gesture well.

You can see that the cursor ends up on the left edge, invoking the launcher, and it's only at that point when the scrolling doesn't work.

You should be able to use a single finger, too, with a "tap-and-drag" gesture, just like on laptop touchpads (you tap twice and hold-and-drag the second tap).

Revision history for this message

Javier Ibáñez (javier-ibanez) wrote on 2016-09-19:

Hi Michal,

I tested it as you said and the issue is still reproducible, I could be able to change to left side, why I could not to the right side?. Could you reproduce the issue on your side?

Regards.

Revision history for this message

Michał Sawicz (saviq) wrote on 2016-09-19: Re: Switching scopes with two fingers on the virtual touchpad doesn't work

Yeah I'm able to reproduce now, it must be a weird interaction between Qt's ListView and horizontal scrolling on the touchpad. I can reproduce a similar issue on my laptop under unity7.

summary:	- [M10 FHD/ HD] Switching between scopes does not work to the right with - Hdmi desktop mode. + Switching scopes with two fingers on the virtual touchpad doesn't work
Changed in canonical-devices-system-image:
status:	Invalid → In Progress
status:	In Progress → Triaged
importance:	Undecided → Low
Changed in unity8 (Ubuntu):
status:	Invalid → Triaged
importance:	Undecided → Low
summary:	- Switching scopes with two fingers on the virtual touchpad doesn't work + Switching scopes with two fingers on the touchpad doesn't work
Changed in unity8 (Ubuntu):
status:	Triaged → Incomplete