unable to open MTP device

Bug #1622132 reported by Awais
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Linux Mint
New
Undecided
Unassigned

Bug Description

i am using linux mint sahara 18
i tryed to connect my windows phone 8.1 nokia lumia 625 using data cable but it everytime shows error
unable to open MTP device"[usb:002,005]"
i want to download perfect ios without any bug
plz

Revision history for this message
Roland Hughes (original-seasoned-geek) wrote :

You can view a more complete discussion here: https://forums.linuxmint.com/viewtopic.php?t=222036

This bug effects the Consumer Cellular Doro 626 phone but oddly enough not the Verizon Kyocera DuraVX. Mint 18 KDE 64-bit fresh install with all updates applied. Same cable and USB port work for Kyocera but will not mount Doro. Windows 7 identifies and mounts the phone. Consumer Cellular is growing in popularity so this is a growing problem.

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