Ubuntu
linux package

Bluetooth module not working

Bug #1616535 reported by HurleyRecords
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
In Progress
Medium
Pilot6

Bug Description

Bluetooth module seems to be 'working' but doesn't detect any devices. Tried installing new drivers but i'm told that this specific Bluetooth device is not known to Linux kernel yet.

Description: Ubuntu 16.04.1 LTS
Release: 16.04

usb-devices | awk '/13d3/' RS=

T: Bus=02 Lev=01 Prnt=01 Port=03 Cnt=02 Dev#= 3 Spd=12 MxCh= 0
D: Ver= 2.10 Cls=e0(wlcon) Sub=01 Prot=01 MxPS=64 #Cfgs= 1
P: Vendor=13d3 ProdID=3494 Rev=02.00
S: Manufacturer=Realtek
S: Product=Bluetooth Radio
S: SerialNumber=00e04c000001
C: #Ifs= 2 Cfg#= 1 Atr=e0 MxPwr=500mA
I: If#= 0 Alt= 0 #EPs= 3 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb
I: If#= 1 Alt= 0 #EPs= 2 Cls=e0(wlcon) Sub=01 Prot=01 Driver=btusb

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-34-generic 4.4.0-34.53
ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
Uname: Linux 4.4.0-34-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dmtr 3043 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Aug 24 13:07:42 2016
HibernationDevice: RESUME=UUID=2ba46bc7-a56c-492d-b923-9bb00889957a
InstallationDate: Installed on 2016-08-04 (20 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: LENOVO 80MJ
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-34-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-34-generic N/A
 linux-backports-modules-4.4.0-34-generic N/A
 linux-firmware 1.157.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/12/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: CCCN19WW(V2.05)
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo ideapad 1
dmi.board.vendor: LENOVO
dmi.board.version: No DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 100-15IBY
dmi.modalias: dmi:bvnLENOVO:bvrCCCN19WW(V2.05):bd01/12/2016:svnLENOVO:pn80MJ:pvrLenovoideapad100-15IBY:rvnLENOVO:rnLenovoideapad1:rvrNoDPK:cvnLENOVO:ct10:cvrLenovoideapad100-15IBY:
dmi.product.name: 80MJ
dmi.product.version: Lenovo ideapad 100-15IBY
dmi.sys.vendor: LENOVO

Revision history for this message
HurleyRecords (hurleyrecords) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Pilot6 (hanipouspilot)
Changed in linux (Ubuntu):
assignee: nobody → Pilot6 (hanipouspilot)
Pilot6 (hanipouspilot)
Changed in linux (Ubuntu):
status: Confirmed → In Progress
Revision history for this message
Pilot6 (hanipouspilot) wrote :

I built a test module. You can install it this way:

wget https://launchpad.net/~hanipouspilot/+archive/ubuntu/bluetooth/+files/btusb-lp1616535-dkms_0.1_all.deb

sudo dpkg -i btusb-lp1616535-dkms_0.1_all.deb

These are two commands.

Install the module and reboot. Please report if the BT works.

Revision history for this message
Pilot6 (hanipouspilot) wrote :

If DKMS is not installed yet, first install it by

sudo apt install dkms

Revision history for this message
HurleyRecords (hurleyrecords) wrote :

Installed the module and rebooted, now the BT icon doesn't appear in the taskbar. Switched on bluetooth but the option for 'Visible' and 'Add bluetooth device' cannot be accessed. So it's worst than before. Also, after installing the new Realtek Wifi and BT drivers, the Wifi doesn't connect anymore. It detects the networks but keeps asking for password and stalls.
Should i reinstall Ubuntu, and try again more carefully? I think it'll be easier than trying to make everything work again.
Thanks a lot for your help.

Revision history for this message
Pilot6 (hanipouspilot) wrote :

You can always remove the package by

sudo dpkg -r btusb-lp1616535-dkms

But it will be good if you re-install Ubuntu and test this module on a clean system.

If it still does not work, please run

dmesg > dmesg.txt

and attach the dmesg.txt file here.

Revision history for this message
HurleyRecords (hurleyrecords) wrote :

I'll reinstall Ubuntu, mainly because the wifi is not working anymore, and then i'll try again with this bt module and report the results here.
Thanks a lot pilot!

Alberto Salvia Novella (es20490446e)
Changed in linux (Ubuntu):
importance: Undecided → Medium
penalvch (penalvch)
tags: added: latest-bios-205
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