Crash occurred while system was unattended, installing the KDE before erradicating Gnome - 20160719-1239

Bug #1604583 reported by Rob Mamede
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
account-plugins (Ubuntu)
New
Undecided
Unassigned
ktp-accounts-kcm (Ubuntu)
New
Undecided
Unassigned

Bug Description

Brief description of incident:
As the default Gnome Desktop Environment was still present and active, the KDE was being installed using 'apt-get install kubuntu-desktop'. Upon returning to a sleeping screen, tapping the KB/Mouse, the system woke the screen only to display a dialog box triggered to generate a bug report for whatever error occurred during the installation process.

System and Package details:
Description: Ubuntu 16.04 LTS
Release: 16.04
Package ID: kubuntu-desktop
Package: Kubuntu Plasma Desktop/Netbook system
  Installed: 1.338
  Candidate: 1.338
  Version table:
 *** 1.338 500
         500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
         100 /var/lib/dpkg/status

Steps to reproduce:
1) Boot to the desktop of Ubuntu 16.04 with the default GNOME desktop environment
2) Open a terminal window
3) Type the following and press the Enter key to submit the command:
sudo apt-get install kubuntu-desktop

Expected results:
KDE package should install without incident.

Actual results:
KDE package installed, and is still installing, but generated errors triggering the automated creation of this bug report.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: kde-config-telepathy-accounts (not installed)
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
Date: Tue Jul 19 12:19:46 2016
DuplicateSignature:
 package:kde-config-telepathy-accounts:(not installed)
 Unpacking kde-config-telepathy-accounts (4:15.12.3-0ubuntu1) ...
 dpkg: error processing archive /var/cache/apt/archives/kde-config-telepathy-accounts_4%3a15.12.3-0ubuntu1_amd64.deb (--unpack):
  trying to overwrite '/usr/share/accounts/services/google-im.service', which is also in package account-plugin-google 0.12+16.04.20160126-0ubuntu1
ErrorMessage: trying to overwrite '/usr/share/accounts/services/google-im.service', which is also in package account-plugin-google 0.12+16.04.20160126-0ubuntu1
InstallationDate: Installed on 2016-06-30 (19 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.12~ubuntu16.04.1
SourcePackage: ktp-accounts-kcm
Title: package kde-config-telepathy-accounts (not installed) failed to install/upgrade: trying to overwrite '/usr/share/accounts/services/google-im.service', which is also in package account-plugin-google 0.12+16.04.20160126-0ubuntu1
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Rob Mamede (houndcat) wrote :
Revision history for this message
Seth Arnold (seth-arnold) wrote :

Note that you may have hardware issues, too:

[ 103.332068] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6
[ 103.332077] ata1.00: BMDMA stat 0x26
[ 103.332083] ata1.00: failed command: WRITE DMA EXT
[ 103.332092] ata1.00: cmd 35/00:98:68:49:90/00:06:1a:00:00/e0 tag 0 dma 864256 out
                        res 51/84:87:79:4e:90/84:01:1a:00:00/e0 Emask 0x30 (host bus error)
[ 103.332097] ata1.00: status: { DRDY ERR }
[ 103.332101] ata1.00: error: { ICRC ABRT }
[ 103.332112] ata1: soft resetting link
[ 103.524483] ata1.00: configured for UDMA/133
[ 103.524504] ata1: EH complete

Thanks

information type: Private Security → Public
Revision history for this message
Seth Arnold (seth-arnold) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1588346, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
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