Canonical System Image

Fonts "disappear" in some applications

Bug #1595377 reported by slash on 2016-06-23

6

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Canonical System Image	Incomplete	Undecided	Zoltan Balogh

Bug Description

Dear,

I've spotted in two applications, Dekko and Music, that the font disappear or get the color of the background.

I invite you to look at the enclosed files.

phablet@ubuntu-phablet:~$ system-image-cli -i
current build number: 339
device name: mako
channel: ubuntu-touch/rc-proposed/bq-aquaris.en
last update: 2016-06-22 06:42:08
version version: 339
version ubuntu: 20160622
version device: 20160401.1
version custom: 20160504-2-vivid

Revision history for this message

slash (slash-tux) wrote on 2016-06-23:

#1

screenshot20160622_190950701.png Edit (31.6 KiB, image/png)

Screenshot 1

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slash (slash-tux) wrote on 2016-06-23:

#2

screenshot20160622_190950701.png Edit (31.6 KiB, image/png)

Screenshot 2

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slash (slash-tux) wrote on 2016-06-23:

#3

screenshot20160622_190943866.png Edit (41.0 KiB, image/png)

Dekko screenshot 2

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slash (slash-tux) wrote on 2016-06-23:

#4

screenshot20160616_140325768.png Edit (26.9 KiB, image/png)

Music screenshot

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Jean-Baptiste Lallement (jibel) wrote on 2016-06-25:

#5

Thanks for your report. Do you have steps to reproduce this issue?

Changed in canonical-devices-system-image:
status:	New → Incomplete

Revision history for this message

slash (slash-tux) wrote on 2016-06-25:

#6

Unfortunatly, it happened twice without finding the way to reproduce it.

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slash (slash-tux) wrote on 2016-06-28:

#7

font-issue-log.zip Edit (90.8 KiB, application/zip)

I enclosed some logfiles (mediahub, music, mediascanner) and another screenshot.

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Pat McGowan (pat-mcgowan) wrote on 2016-06-28:

#8

It seems more likely that the data was not retrieved properly as everything missing is the content. The music app log is complaining about accessing the media hub over dbus. Dekko also had an issue and it does not access media-hub or mediascanner. Perhaps some issue with dbus services at that time.

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Pat McGowan (pat-mcgowan) wrote on 2016-06-28:

#9

Can you attach logs at .cache/upstart/dbus.log.*

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slash (slash-tux) wrote on 2016-06-28:

#10

dbus.log.4 Edit (67.2 KiB, text/plain)

It should be this one

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Pat McGowan (pat-mcgowan) wrote on 2016-06-29:

#11

I have no clue without more steps to reproduce it, @bz any ideas?

Changed in canonical-devices-system-image:
assignee:	nobody → Zoltan Balogh (bzoltan)

Revision history for this message

slash (slash-tux) wrote on 2016-07-04:

#12

screenshot20160627_162019366.png Edit (43.1 KiB, image/png)

I noticed it after listening an album. see enclosed another result.

Could it be related to :
https://bugs.launchpad.net/music-app/+bug/1595288
and
https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1506953

Revision history for this message

slash (slash-tux) wrote on 2016-07-06:

#13

logplaylistempty.zip Edit (18.5 KiB, application/zip)

Some log that you may interested in, just appear today.
I close the app restarted it and was ok.

Revision history for this message

slash (slash-tux) wrote on 2016-07-06:

#14

logplaylistempty.zip Edit (18.5 KiB, application/zip)

Some log that you may interested in, just appear today.
I close the app restarted it and was ok.

Revision history for this message

Paweł Stołowski (stolowski) wrote on 2016-07-06:

#15

Can you also attach ~/.cache/upstart/application-click-dekko.dekkoproject_dekko_*.log when this happens in Dekko?

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