Ubuntu
linux package

USB Mouse freezes

Bug #1575872 reported by Daniel Saier on 2016-04-27

This bug report is a duplicate of: Bug #1578317: Regression: Mouse stuck at start-up. Edit Remove

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Incomplete	Medium	Unassigned

Bug Description

When I connect my USB mouse it works for some seconds and then it suddenly stops moving. The same mouse worked on Ubuntu 15.10. For the moment, I use a Bluetooth mouse which works without problems.

When this happens dmesg contains a lot of lines with the following content:
usb 2-1: input irq status -75 received

There seem to be some other people with the same problem, but they did not find a solution yet. See here:
http://askubuntu.com/questions/760367/mouse-stop-working-after-login-ubuntu-16-04
http://ubuntuforums.org/showthread.php?t=2322272&p=13478529#post13478529

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-21-generic 4.4.0-21.37 [modified: boot/vmlinuz-4.4.0-21-generic]
ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6
Uname: Linux 4.4.0-21-generic x86_64
ApportVersion: 2.20.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: daniel 1888 F.... pulseaudio
/dev/snd/controlC1: daniel 1888 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Apr 27 20:48:33 2016
HibernationDevice: RESUME=UUID=a67a91aa-8c15-4693-be37-7c177747bc39
InstallationDate: Installed on 2016-04-22 (5 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: LENOVO 20BWS03E00
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic root=UUID=1a664dfb-0678-4b7f-ac6d-1b191c521109 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.4.0-21-generic N/A
linux-backports-modules-4.4.0-21-generic N/A
linux-firmware 1.157
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/14/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: JBET53WW (1.18 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BWS03E00
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrJBET53WW(1.18):bd09/14/2015:svnLENOVO:pn20BWS03E00:pvrThinkPadT450s:rvnLENOVO:rn20BWS03E00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20BWS03E00
dmi.product.version: ThinkPad T450s
dmi.sys.vendor: LENOVO

See original description

Tags:

Revision history for this message

Daniel Saier (saierd) wrote on 2016-04-27:

AlsaInfo.txt Edit (40.9 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (422 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (110.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.6 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (511 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (98.8 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (9.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (882 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (4.1 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (112 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.5 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (26.8 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (182 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (176.4 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (243.8 KiB, text/plain; charset="utf-8")

description:

updated

Revision history for this message

Brad Figg (brad-figg) wrote on 2016-04-27: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

josep (josep-ubuntu) on 2016-04-30

no longer affects:

linux

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2016-05-05:

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.6 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.6-rc6-wily/

Changed in linux (Ubuntu):
importance:	Undecided → Medium
status:	Confirmed → Incomplete

Revision history for this message

Agustin Baez (agustin-rc89) wrote on 2016-05-12:

I have the same problem. My USB mouse worked fine in ubuntu 14.04, but after upgrading to 16.04 it freezes just after login and dmesg is full of "status -75".

[ 1.224340] usb 2-1: new high-speed USB device number 2 using ehci-pci
[ 1.356707] usb 2-1: New USB device found, idVendor=8087, idProduct=0024
[ 1.356709] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[ 1.628335] usb 2-1.1: new low-speed USB device number 3 using ehci-pci
[ 1.725971] usb 2-1.1: New USB device found, idVendor=0e8f, idProduct=0022
[ 1.725974] usb 2-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1.725975] usb 2-1.1: Product: USB KB V11
[ 1.725976] usb 2-1.1: Manufacturer: GASIA
[ 1.796326] usb 2-1.3: new low-speed USB device number 4 using ehci-pci
[ 1.893017] usb 2-1.3: New USB device found, idVendor=15d9, idProduct=0a4c
[ 1.893022] usb 2-1.3: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 1.893025] usb 2-1.3: Product: USB OPTICAL MOUSE
[ 313.448227] usb 2-1.3: input irq status -75 received
[ 313.464221] usb 2-1.3: input irq status -75 received
[ 313.472219] usb 2-1.3: input irq status -75 received
[ 313.480219] usb 2-1.3: input irq status -75 received