Ubuntu
indicator-sound package

[phone] no sound on incoming text messages

Bug #1555221 reported by Daniel Frost
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
indicator-sound (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

On my BQ E5 I do not get a sound when receiving a text message. Vibrations do work fine, though.
Sound is turned on. It does work fine with incoming phone calls.
I believe it did work fine earlier on. I am not sure, but this behavior might be the case since updating to OTA 9.1.

!!! If you look at the attached screenshot of the logfile you will see the speakersymbol marked as muted.
This is only on the screenshot!. On my screen it is normal and I do get sounds i.e. for incoming calls.
I will have to report this as a separate bug.
So the reason for this bug is definitly not the phone being muted. !!!

Revision history for this message
Daniel Frost (k-one) wrote :
Revision history for this message
Daniel Frost (k-one) wrote :

After rebooting the phone (for other reasons) now some days later the phone does work fine.
I can not reproduce that error any more.
I do attach the log for today.
Because the problem did occur I do not close that bug. But solving the problem is not urgent any more - as far as I am concerned.

Revision history for this message
Anupam (anupam207) wrote :

Could you please provide /home/phablet/.cache/upstart/media-hub.log and /home/phablet/.config/pulse/ubuntu-phablet-stream-volumes.tdb files (when there's no SMS alert) in the comments of bug #1544477?

Revision history for this message
Daniel Frost (k-one) wrote :

Hi Anupam,

sorry for replying so late.

As mentioned above the problem does not occur any more.
So unfortunately I can not supply those files with that malfunction.
I do not have those old logs from the time when the error occured.

I can of course provide todays files, althoug I am not sure if they help at all.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in indicator-sound (Ubuntu):
status: New → Confirmed
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