During call, unable to wake phone and hang up
Bug #1523308 reported by
Matthew Exon
This bug affects 4 people
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Canonical System Image |
Confirmed
|
High
|
kevin gunn | ||
| unity-system-compositor (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
Bug Description
This might be a duplicate, I think I've seen discussion of this on the mailing list...
I just made a short phone call. I got a message saying the callee was busy so I wanted to hang up. But when I took the phone away from my face there was just the indicator strip at the top and the rest was blank. Swiping from any edge did nothing. After perhaps 30 seconds the phone woke up again and I was able to hang up normally.
I've attached the syslog. The phone is on OTA-8 and all apps are updated apart from uTorch and Document Viewer.
Revision history for this message
| Matthew Exon (ubuntubugs-mexon) wrote | #1 |
Revision history for this message
| Matthew Exon (ubuntubugs-mexon) wrote | #2 |
Revision history for this message
| Peter Bittner (peter-bittner) wrote | #3 |
Revision history for this message
| Alexandros Frantzis (afrantzis) wrote | #4 |
Revision history for this message
| Pat McGowan (pat-mcgowan) wrote | #5 |
| Changed in canonical-devices-system-image: | |
| status: | New → Confirmed |
| importance: | Undecided → High |
| assignee: | nobody → kevin gunn (kgunn72) |
Revision history for this message
| Launchpad Janitor (janitor) wrote | #6 |
| Changed in unity-system-compositor (Ubuntu): | |
| status: | New → Confirmed |
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This is quite likely a duplicate of Bug #1493574 that I just noticed. That bug suggests attaching powerd logs but this just happened, Dec 7th, and I don't seem to have any relevant powerd logs:
phablet@
-rw-r----- 1 root root 545 Dec 2 12:40 /var/log/
-rw-r----- 1 root root 609 Nov 29 15:13 /var/log/
-rw-r----- 1 root root 633 Nov 27 23:11 /var/log/
-rw-r----- 1 root root 1.4K Nov 26 13:28 /var/log/
-rw-r----- 1 root root 795 Nov 22 18:09 /var/log/
-rw-r----- 1 root root 88 Nov 20 14:36 /var/log/
-rw-r----- 1 root root 771 Nov 19 19:53 /var/log/
To answer the other questions there, this is an MX4 so there's only one SIM card, and this might be the only time it's happened (I don't often make voice calls on this phone).