Ubuntu
ubuntu-system-settings package

Resume from silent mode does not work

Bug #1444952 reported by Felix Wilke
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-system-settings (Ubuntu)
Incomplete
High
Unassigned

Bug Description

Hello,
I used my (up to date) BQ phone for playing music and videos (using apps and the browser). One day ago i turned the silent mode on for a short period of time afterwords I switched back to normal mode.

What works:
the silent mode gets turned on and off.
(gdbus call -y -d org.freedesktop.Accounts -o /org/freedesktop/Accounts/User32011 -m org.freedesktop.DBus.Properties.Get com.ubuntu.touch.AccountsService.Sound SilentMode prints false and true depending on the mode).

My phone rings depending on the state.

What does not work:
- since I switched silent mode on for the first time (and switched it of later), the phone does not play any sound (except ring tone).
- Rebooting the system didn't help. Still there is no sound.

* since I experienced the issue two hours after switching the silent mode on an off, I cannot be certain that the issue is related to the silent mode, but i guess it is.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks, that's not a settings application issue though. Did you play some game like pathwind or machines-vs-machines and muted the sound in the game? There is a known issue that it mutes sound for the system and you need to unmute in the game, that should be fixed with the new ota update though

Changed in ubuntu-system-settings (Ubuntu):
importance: Undecided → High
status: New → Incomplete
Revision history for this message
Felix Wilke (felixw83) wrote :

Thanks a lot for this clarification.

And indeed, my son seems to have switched the sound to off in pathwind in-between. However switching it on solves the problem only within pathwind. The music app and the browser still don't play a sound. Not even after rebooting the system.

Revision history for this message
Ricardo Salveti (rsalveti) wrote :

Would you mind trying removing the folder /home/phablet/.config/pulse and trying a reboot?

There was indeed an issue of apps affecting other apps regarding mute, and that got fixed already and landing as part of the next OTA (which should be out in a few hours).

Revision history for this message
Felix Wilke (felixw83) wrote :

Hello Ricardo. Just to comment on your request. Removing the folder worked!

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