package ubuntu-docs 14.04.4 failed to install/upgrade: failed to stat (dereference) existing symlink `/usr/share/help/br/ubuntu-help/hardware-cardreader.page': Input/output error

Bug #1430167 reported by Billy Billeter
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-docs (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Message : Installation or deletion of a package failed (L'installation ou la suppression d'un paquet logiciel a échoué.)
lsb_release -rd
Description: Ubuntu 14.04.2 LTS
Release: 14.04
The system also freezes often with disk usage light permanently on !

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: ubuntu-docs 14.04.4
ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
Uname: Linux 3.13.0-46-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
AptOrdering:
 libicu52: Install
 ubuntu-docs: Install
 libicu52: Configure
 ubuntu-docs: Configure
Architecture: amd64
Date: Tue Mar 10 07:51:19 2015
DpkgTerminalLog:
 Preparing to unpack .../libicu52_52.1-3ubuntu0.2_amd64.deb ...
 Unpacking libicu52:amd64 (52.1-3ubuntu0.2) over (52.1-3) ...
 Preparing to unpack .../ubuntu-docs_14.04.5_all.deb ...
 Unpacking ubuntu-docs (14.04.5) over (14.04.4) ...
DuplicateSignature: package:ubuntu-docs:14.04.4:failed to stat (dereference) existing symlink `/usr/share/help/br/ubuntu-help/hardware-cardreader.page': Input/output error
ErrorMessage: failed to stat (dereference) existing symlink `/usr/share/help/br/ubuntu-help/hardware-cardreader.page': Input/output error
InstallationDate: Installed on 2013-07-03 (615 days ago)
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
PackageArchitecture: all
SourcePackage: ubuntu-docs
Title: package ubuntu-docs 14.04.4 failed to install/upgrade: failed to stat (dereference) existing symlink `/usr/share/help/br/ubuntu-help/hardware-cardreader.page': Input/output error
UpgradeStatus: Upgraded to trusty on 2014-09-16 (174 days ago)

Revision history for this message
Billy Billeter (beat-billeter) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your dmesg attachment in this bug report it seems that there is a problem with your hardware. I recommend performing a back up and then investigating the situation. Measures you might take include checking cable connections and using software tools to investigate the health of your hardware. In the event that is is not in fact an error with your hardware please set the bug's status back to New. Thanks and good luck!

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: hardware-error
Changed in ubuntu-docs (Ubuntu):
importance: Undecided → Low
status: New → Invalid
Revision history for this message
Billy Billeter (beat-billeter) wrote : Re: [Bug 1430167] Re: package ubuntu-docs 14.04.4 failed to install/upgrade: failed to stat (dereference) existing symlink `/usr/share/help/br/ubuntu-help/hardware-cardreader.page': Input/output error

Hi,
I removed the incriminated symbolic link and system upgrade terminated
correctly.
Thanks for your help,
Billy

2015-03-10 9:23 GMT+01:00 Gunnar Hjalmarsson <email address hidden>:

> *** This bug is a duplicate of bug 1364642 ***
> https://bugs.launchpad.net/bugs/1364642
>
> ** This bug has been marked a duplicate of bug 1364642
> package ubuntu-docs 12.04.6 failed to install/upgrade: symbolic link
> '/usr/share/help/ja/ubuntu-help/music-player-notrecognized.page' size has
> changed from 69 to 4
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1430167
>
> Title:
> package ubuntu-docs 14.04.4 failed to install/upgrade: failed to stat
> (dereference) existing symlink `/usr/share/help/br/ubuntu-help
> /hardware-cardreader.page': Input/output error
>
> Status in ubuntu-docs package in Ubuntu:
> Invalid
>
> Bug description:
> Message : Installation or deletion of a package failed (L'installation
> ou la suppression d'un paquet logiciel a échoué.)
> lsb_release -rd
> Description: Ubuntu 14.04.2 LTS
> Release: 14.04
> The system also freezes often with disk usage light permanently on !
>
> ProblemType: Package
> DistroRelease: Ubuntu 14.04
> Package: ubuntu-docs 14.04.4
> ProcVersionSignature: Ubuntu 3.13.0-46.77-generic 3.13.11-ckt15
> Uname: Linux 3.13.0-46-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.7
> AptOrdering:
> libicu52: Install
> ubuntu-docs: Install
> libicu52: Configure
> ubuntu-docs: Configure
> Architecture: amd64
> Date: Tue Mar 10 07:51:19 2015
> DpkgTerminalLog:
> Preparing to unpack .../libicu52_52.1-3ubuntu0.2_amd64.deb ...
> Unpacking libicu52:amd64 (52.1-3ubuntu0.2) over (52.1-3) ...
> Preparing to unpack .../ubuntu-docs_14.04.5_all.deb ...
> Unpacking ubuntu-docs (14.04.5) over (14.04.4) ...
> DuplicateSignature: package:ubuntu-docs:14.04.4:failed to stat
> (dereference) existing symlink
> `/usr/share/help/br/ubuntu-help/hardware-cardreader.page': Input/output
> error
> ErrorMessage: failed to stat (dereference) existing symlink
> `/usr/share/help/br/ubuntu-help/hardware-cardreader.page': Input/output
> error
> InstallationDate: Installed on 2013-07-03 (615 days ago)
> InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64
> (20130213)
> PackageArchitecture: all
> SourcePackage: ubuntu-docs
> Title: package ubuntu-docs 14.04.4 failed to install/upgrade: failed to
> stat (dereference) existing symlink
> `/usr/share/help/br/ubuntu-help/hardware-cardreader.page': Input/output
> error
> UpgradeStatus: Upgraded to trusty on 2014-09-16 (174 days ago)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1430167/+subscriptions
>

Revision history for this message
Gunnar Hjalmarsson (gunnarhj) wrote :

Thanks for letting us know, Billy. Yes, it is as simple as that, and even if it only happens occasionally, it's an annoying bug.

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