Ubuntu
usb-creator package

live image does not boot: "Missing parameter in configuration file"

Bug #1426738 reported by Glen Ditchfield on 2015-02-28

This bug report is a duplicate of: Bug #1325801: failed to boot from USB disk with error: gfxboot.c32: not a COM32R Image boot:. Edit Remove

This bug affects 3 people

Affects		Status	Importance	Assigned to
	One Hundred Papercuts	Triaged	Critical	Unassigned
	usb-creator (Ubuntu)	Triaged	Critical	Unassigned
Nominated for Vivid by Alberto Salvia Novella

Bug Description

I created a bootable thumb drive from kubuntu-15.04-beta1-desktop-amd64.iso (using usb-creator-gtk on an Ubuntu 14.04.2 system) and used it to boot an HP EliteBook 8440p.

The HP displayed the message
        Missing parameter in configuration file. Keyword: path
and then repeatedly displayed
        gfxboot.c32: not a COM32R image
        boot:

I entered the command "help", and then Enter after the help menu displayed. This lead to successful a start-up.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: syslinux (not installed)
ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
Uname: Linux 3.18.0-13-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
CasperVersion: 1.351
CurrentDesktop: KDE
Date: Sat Feb 28 17:19:21 2015
LiveMediaBuild: Kubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150224.1)
SourcePackage: syslinux
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Glen Ditchfield (gjditchfield) wrote on 2015-02-28:

ProcEnviron.txt Edit (98 bytes, text/plain; charset="utf-8")

Revision history for this message

martindubois (martindubois) wrote on 2015-08-15:

Same problem with xubutu & ubuntu 15.04 (Download by torrent).
Never problem to boot on USB key normally, my last install is 27July 2015.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-08-15:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in syslinux (Ubuntu):
status:	New → Confirmed

Alberto Salvia Novella (es20490446e) on 2015-08-21

Changed in syslinux (Ubuntu):
importance:	Undecided → Critical

Alberto Salvia Novella (es20490446e) on 2015-08-23

Changed in hundredpapercuts:
status:	New → Confirmed
importance:	Undecided → Critical
Changed in syslinux (Ubuntu):
status:	Confirmed → Triaged
Changed in hundredpapercuts:
status:	Confirmed → Triaged

Revision history for this message

Brian Murray (brian-murray) wrote on 2015-08-27:

Could you please run apport-collect 1426738 from the system on which you were creating the usb drive?

affects:	syslinux (Ubuntu) → usb-creator (Ubuntu)
Changed in usb-creator (Ubuntu):
status:	Triaged → Incomplete

Revision history for this message

Glen Ditchfield (gjditchfield) wrote on 2015-08-27:

[panda:~]$ apport-collect 1426738
usage: whoopsie-upload-all [-h] [-t TIMEOUT]
whoopsie-upload-all: error: unrecognized arguments: 1426738

That's probably not what you were hoping for.

Note that, due to updates over time, the system now runs "Ubuntu 14.04.3 LTS (GNU/Linux 3.13.0-62-generic x86_64)".

Changed in usb-creator (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

Brian Murray (brian-murray) wrote on 2015-08-28:

@Glen - Could you please include the output of 'file /usr/bin/apport-collect' and 'apt-cache policy apport-noui'? Thanks in advance.

Revision history for this message

Glen Ditchfield (gjditchfield) wrote on 2015-08-29:

[panda:~]$ file /usr/bin/apport-collect
/usr/bin/apport-collect: symbolic link to `apport-bug'

[panda:~]$ file `which apport-bug`
/usr/bin/apport-bug: POSIX shell script, ASCII text executable

[panda:~]$ apt-cache policy apport-noui
apport-noui:
  Installed: 2.14.1-0ubuntu3.12
  Candidate: 2.14.1-0ubuntu3.12
  Version table:
*** 2.14.1-0ubuntu3.12 0
        500 http://ca.archive.ubuntu.com/ubuntu/ trusty-updates/universe amd64 Packages
        100 /var/lib/dpkg/status
     2.14.1-0ubuntu3.11 0
        500 http://security.ubuntu.com/ubuntu/ trusty-security/universe amd64 Packages
     2.14.1-0ubuntu3 0
        500 http://ca.archive.ubuntu.com/ubuntu/ trusty/universe amd64 Packages

Alberto Salvia Novella (es20490446e) on 2015-09-04

Changed in usb-creator (Ubuntu):
status:	Confirmed → Triaged

Revision history for this message

Mathieu Trudel-Lapierre (cyphermox) wrote on 2015-09-17:

This is more of the same issue: gfxboot.c32: not a COM32R image, caused by running syslinux on an older version of Ubuntu than the image that should be written. Changes in syslinux require using the version from the image as much as possible.

Marking as a duplicate of bug 1325801