Ubuntu
usb-creator package

usb-creator fails when trying to install bootloader

Bug #1338528 reported by Chris J Arges
This bug report is a duplicate of:  Bug #1330165: Failed to install the bootloader. Edit Remove
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
usb-creator (Ubuntu)
Confirmed
High
Unassigned

Bug Description

[Test Case]
Try installing utopic-desktop-amd64.iso onto a USB stick.

It will copy files then try to install bootloader. I enter my password; then it ends up failing.
I also noticed that the iso was still mounted after it failed.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: usb-creator-gtk 0.2.58
ProcVersionSignature: Ubuntu 3.15.0-6.11-generic 3.15.0
Uname: Linux 3.15.0-6-generic x86_64
ApportVersion: 2.14.4-0ubuntu1
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Jul 7 11:41:06 2014
InstallationDate: Installed on 2014-04-30 (67 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
SourcePackage: usb-creator
UDisksDump: Error: [Errno 2] No such file or directory: 'udisks'
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Chris J Arges (arges) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in usb-creator (Ubuntu):
status: New → Confirmed
Revision history for this message
Erick Brunzell (lbsolost) wrote :

Always fails to install bootloader using both vivid and utopic-proposed versions of usb-creator.

tags: added: vivid
Alberto Salvia Novella (es20490446e)
Changed in usb-creator (Ubuntu):
importance: Undecided → High
Revision history for this message
Erick Brunzell (lbsolost) wrote :

I wonder if this is a duplicate of bug #1233394???

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1338528

tags: added: iso-testing
Revision history for this message
Brian Murray (brian-murray) wrote :

Here's the traceback from UsbCreatorLog.txt:

usb-creator 2014-07-07 11:33:26,812 (CRITICAL) install.py:99: Failed to install the bootloader.
usb-creator 2014-07-07 11:33:26,812 (ERROR) frontend.py:729: Installation failed.
Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/usbcreator/install.py", line 253, in install_bootloader
    timeout=MAX_DBUS_TIMEOUT)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 70, in __call__
    return self._proxy_method(*args, **keywords)
  File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 145, in __call__
    **keywords)
  File "/usr/lib/python3/dist-packages/dbus/connection.py", line 651, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Python.usbcreator.misc.USBCreatorProcessException: Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/dbus/service.py", line 707, in _message_cb
    retval = candidate_method(self, *args, **keywords)
  File "/usr/share/usb-creator/usb-creator-helper", line 193, in InstallBootloader
    'bs=446', 'count=1', 'conv=sync'])
  File "/usr/lib/python3/dist-packages/usbcreator/misc.py", line 174, in popen
    raise USBCreatorProcessException(err)
usbcreator.misc.USBCreatorProcessException: dd: failed to open '/usr/lib/syslinux/mbr.bin': No such file or directory

Revision history for this message
Brian Murray (brian-murray) wrote :

It seems like its looking in the wrong spot.

 $ ls /usr/lib/syslinux/
mbr memdisk modules
[ 1:52PM ] [ bdmurray@impulse:~ ]
 $ ls /usr/lib/syslinux/mbr
altmbr.bin gptmbr.bin mbr.bin

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