No driver for MCT USB3.0 External Graphics Device

Bug #1335361 reported by Gyuris Gellért
32
This bug affects 6 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have a J5create "JUD500 Ultra Station" docking station (1) on my Dell laptop with Ubuntu 14.04 LTS.

The problem is that docking station hase no display driver (VGA or HDMI): external monitor is black, I can't configure it. The device is 0711:5802. The hardware is maybe same with MCT U3-D8510 (2). I tested the mainline 3.16 kernel (3) to, but no result.

(1) http://www.j5create.com/our-products/docking-stations/jud500.html
(2) http://www.mct.com.tw/index.php?_Page=product&mode=show&cid=23&pid=41&_lang=E
(3) http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-rc2-utopic/

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.47
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: gellert 2241 F.... pulseaudio
 /dev/snd/controlC0: gellert 2241 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Jun 28 02:02:36 2014
HibernationDevice: RESUME=UUID=9d710b8c-3018-4c66-97f9-d2ea9a39505d
InstallationDate: Installed on 2014-05-03 (55 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron N5110
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=f6aaa2f4-ff85-4e98-8a9a-3dffea09793a ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/03/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0FXK2Y
dmi.board.vendor: Dell Inc.
dmi.board.version: A11
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/03/2012:svnDellInc.:pnInspironN5110:pvrNotSpecified:rvnDellInc.:rn0FXK2Y:rvrA11:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron N5110
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

Revision history for this message
Gyuris Gellért (gellert-gyuris) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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