Ubuntu
fglrx-installer package

[AMD Richland + Mars] Unable to switch graphics

Bug #1315285 reported by Yung Shen on 2014-05-02

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	fglrx-installer (Ubuntu)	Incomplete	High	Alberto Milone

Bug Description

Unable to switch in between APU and Discrete GPU.

Step to reproduce:

Oepn AMD Crystal Control Center,

$ sudo amdcccle

Expected:
Switchable graphics settings menu will shown

Actual result:
Found no switchable graphics settings

Currently found effected:

APU:
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Richland [Radeon HD 8450G] [1002:9995]
with GPU:
01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Mars [Radeon HD 8670A/8670M/8750M] [1002:6600]

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1562 F.... pulseaudio
/dev/snd/controlC0: ubuntu 1562 F.... pulseaudio
CRDA:
country TW:
  (2402 - 2472 @ 40), (3, 27)
  (5270 - 5330 @ 40), (3, 17), DFS
  (5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
Date: Fri May 2 15:59:50 2014
HibernationDevice: RESUME=UUID=be96939f-ffde-4407-a99e-17beebf60ad5
InstallationDate: Installed on 2014-04-30 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP ProBook 445 G1 Notebook PC
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=58dd6874-a445-4c06-ab93-5be7a08a2c62 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
RfKill:
0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/05/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CPE Ver. F.21
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1950
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 91.0B
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CPEVer.F.21:bd09/05/2013:svnHewlett-Packard:pnHPProBook445G1NotebookPC:pvrA201BC1203:rvnHewlett-Packard:rn1950:rvrKBCVersion91.0B:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 445 G1 Notebook PC
dmi.product.version: A201BC1203
dmi.sys.vendor: Hewlett-Packard

See original description

Tags:

Revision history for this message

Yung Shen (kaxing) wrote on 2014-05-02:

AlsaInfo.txt Edit (31.5 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (64.5 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (4.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.1 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (508 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (17.2 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (705 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (338 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.2 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (21.4 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (141.2 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (331.0 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (914.9 KiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2014-05-02: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Yung Shen (kaxing) on 2014-05-02

description:	updated
summary:	- [graphics/*_switch_card] does not support non-switchable hybrid graphics - system + Unable to switch graphics

Yung Shen (kaxing) on 2014-05-02

summary:	- Unable to switch graphics + [AMD Richland + Mars] Unable to switch graphics
description:	updated
affects:	linux (Ubuntu) → fglrx-installer (Ubuntu)
Changed in fglrx-installer (Ubuntu):
status:	Confirmed → New

Revision history for this message

Yung Shen (kaxing) wrote on 2014-05-02:

amdcccle - no switchable graphics option .png Edit (529.2 KiB, image/png)

description:

updated

Ara Pulido (ara) on 2014-05-07

tags:

added: blocks-hwcert blocks-hwcert-enablement

Yung Shen (kaxing) on 2014-05-07

Changed in fglrx-installer (Ubuntu):
assignee:	nobody → Alberto Milone (albertomilone)

Revision history for this message

Alberto Milone (albertomilone) wrote on 2014-05-07:

Both GPUs are used by default. If you attach your /etc/X11/xorg.conf and /var/log/gpu-manager.log we can see what's going on.

In any case I wouldn't expect to find any options in the AMD panel to switch between the two GPUs. That's only available on Intel+AMD systems.

Revision history for this message

Yung Shen (kaxing) wrote on 2014-05-08:

xorg.conf and gpu-manager.log - logs.tar.xz Edit (768 bytes, application/octet-stream)

tags:

added: 201307-13919 taipei-lab

Revision history for this message

Alberto Milone (albertomilone) wrote on 2014-05-08:

both GPUs are enabled as I said. I think this is by design.

Revision history for this message

Alberto Milone (albertomilone) wrote on 2014-05-15:

apparently there should also be an option to switch between cards on AMD+AMD systems.

Changed in fglrx-installer (Ubuntu):
status:	New → Triaged

Revision history for this message

hugotian (hugo-tian) wrote on 2014-06-25:

Can't duplicate.

Are you sure you turn on the PX mode in the system BIOS?

Revision history for this message

Yang Kun (YK) (dayangkuncn) wrote on 2014-07-01:

#10

@yung shen, could you please help to check if there is a "PX mode" in the system BIOS and if it's turned on ?

thanks
-YK

Revision history for this message

Yung Shen (kaxing) wrote on 2014-07-01:

#11

Switchable Graphic option in bios.jpg Edit (1.7 MiB, image/jpeg)

@hugo-tain and @dayangkuncn

I did not see the "PX mode" in BIOS settings, but I supposed it's the same option to "Switchable Graphics", which is being enabled but still not able to switch graphic cards.

BIOS version: 68CPE Ver. F.21

Revision history for this message

Chih-Hsyuan Ho (chih) wrote on 2014-07-10:

#12

@Yung, if the "Switchable Graphics" is enabled in BIOS, the PX mode that AMD referred to should already be there. And according to AMD team, switchable graphics in AMD Richland should just work.

Can you help provide more info by going through the following commands:

aticonfig --lsa

Is the xorg.conf existent? If not, can you run the following command to create one?

sudo amdconfig --initial --force --adapter=all

Afterwards, please reboot the system and retest this issue. Thank you.

Revision history for this message

hugotian (hugo-tian) wrote on 2014-07-11:

#13

Hi Chih-Hsyuan, you also can try to give the log file to us.

Revision history for this message

Chih-Hsyuan Ho (chih) wrote on 2014-07-16:

#14

@Hugo, all the affected units happened to be called back by ODM at this moment and we will try to collect the logs as requested once we have them back. Thanks.

Revision history for this message

Taihsiang Ho (taihsiangho) wrote on 2014-12-18:

#15

lp1315285.tar.gz Edit (1.5 KiB, application/x-tar)

HP Pavilion 15 Notebook PC (CID 201405-15042) has a similar issue.

00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Richland [Radeon HD 8610G] [1002:990f]
01:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Topaz XT [Radeon R7 M260/M265] [1002:6900]

in the attachment lp1315285.tar.gz
there is
aticonfig-lsa.log (suggested by the comment #12)
gpu-manager.log (suggested by the comment #5)
lspci-nn.log
xorg.conf (suggested by the comment #5)

tags:

added: 201405-15042

Taihsiang Ho (taihsiangho) on 2015-01-07

tags:

added: 201403-14879

Revision history for this message

Taihsiang Ho (taihsiangho) wrote on 2015-01-07:

#16

lp1315285_201403-14879.tar.gz Edit (226.9 KiB, application/x-tar)

Has the same issue:

HP 355 G2 Notebook
CID 201403-14879
Ubuntu 14.04.1
kernel 3.13.0-43-generic #72

00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Mullins [Radeon APU A4-6000 with R2 Graphics] [1002:9852]
01:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Jet XT [Radeon R5 M240] [1002:6664]

Please refer to the attachment lp1315285_201403-14879.tar.gz for more details.

Ara Pulido (ara) on 2015-01-08

Changed in fglrx-installer (Ubuntu):
importance:	Undecided → High

Revision history for this message

Chih-Hsyuan Ho (chih) wrote on 2015-01-20:

#17

According to AMD engineering, the A+A platforms based on Mullings and Beema chipsets do NOT support switchable graphics. It is made clear that in their GUI configuration tool (AMDCCCLE), no such option exists for such platforms.

Revision history for this message

Chih-Hsyuan Ho (chih) wrote on 2015-01-20:

#18

And in other AMD A+A platforms such as [AMD Richland + Mars], which this issue was originally reported against, switchable graphics works with the latter Catalyst driver (14.502, earlier drivers may also work but not verified) after disabling gpumanager so that the X configuration is not further overwritten by it.

Revision history for this message

Alberto Milone (albertomilone) wrote on 2015-03-03:

#19

@Chih-Hsyuan Ho: can we get a working xorg.conf from those platforms, please? This way I can make sure that gpu-manager does the right thing, if that is the problem

Anthony Wong (anthonywong) on 2015-03-04

Changed in fglrx-installer (Ubuntu):
status:	Triaged → Incomplete

Revision history for this message

Chih-Hsyuan Ho (chih) wrote on 2015-03-04:

#20

xorg.conf Edit (684 bytes, text/plain)

The working xorg.conf is attached for your reference.

Report a bug

This report contains Public information

Everyone can see this information.

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

Bug watches keep track of this bug in other bug trackers.

Ubuntufglrx-installer package

[AMD Richland + Mars] Unable to switch graphics

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
fglrx-installer package