USB keyboard unresponsive on fresh install
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
I just did a fresh install of Ubuntu 14.04 LTS onto a machine here. During the installation (which is pre-seeded) and in the BIOS, my keyboard works flawlessly. However, the moment I boot the machine up, I note the keyboard is not operational. Naturally, I discover this *after* buggering up my networking settings.
The offending package is linux-image-
At one point I noticed an "irq 16: nobody cared" error message. Due to there being no network connectivity, I was unable to capture the message displayed. The output from `dmesg` (see attachment dmesg.txt) suggests it does see USB and the keyboard, but plugging the keyboard into any of the available ports and pressing keys has no effect on the console.
The machine is a rack-mounted server, intended to run headless. The motherboard is an Intel DQ77MK. No peripheral cards are installed.
I've had to do a rebuild already because of this bug (no console access then loosing network access pretty much means game over), so I can confirm 100% repeatability thus far.
For interests' sake, the netboot image I used to perform this installation was downloaded this morning, and has the following checksums:
01f16ef8b1f11b2
fbb74f8e7d0c1e2
---
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 Apr 28 14:35 seq
crw-rw---- 1 root audio 116, 33 Apr 28 14:35 timer
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=
IwConfig: Error: [Errno 2] No such file or directory
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware N/A
RfKill: Error: [Errno 2] No such file or directory
Tags: trusty
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 11/20/2012
dmi.bios.vendor: Intel Corp.
dmi.bios.version: MKQ7710H.
dmi.board.
dmi.board.name: DQ77MK
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG39642-500
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCor
description: | updated |
tags: | added: bios-outdated-0065 |
This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:
apport-collect 1313497
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.