14.04 Unity integration with messaging applications not fully working.

Bug #1304186 reported by JaSauders
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
Unity
Confirmed
Undecided
Unassigned
unity (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

On the three 14.04 installs I've done, I've noticed this same situation come up. As seen in the screenshot below, when you receive an instant message you get a number on top of the messaging application in the Unity bar. This isn't the case in 14.04.

http://www.omgubuntu.co.uk/wp-content/uploads/2011/04/screenshotae_thumb.png

With both Pidgin and Empathy (using Google Talk), I do not receive the number on the icon to indicate how many new messages I have. With Empathy in particular I did notice that brand new conversations do list a "1" there, but once I engage in conversation and later background Empathy, new messages do not put a number on the icon to indicate that I have unread messages. In prior releases of Ubuntu, this seemed to always work.

Thank you for your time!

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: unity 7.2.0+14.04.20140404-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Apr 8 01:40:10 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0126] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:5000]
InstallationDate: Installed on 2014-04-04 (3 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140330)
MachineType: LENOVO 3254CTO
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=58de4412-6390-4ffc-abeb-3d7978795c18 ro quiet splash vt.handoff=7
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/15/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: H0ET32WW (1.14 )
dmi.board.asset.tag: Not Available
dmi.board.name: 3254CTO
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrH0ET32WW(1.14):bd06/15/2012:svnLENOVO:pn3254CTO:pvrThinkPadEdgeE430:rvnLENOVO:rn3254CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 3254CTO
dmi.product.version: ThinkPad Edge E430
dmi.sys.vendor: LENOVO
version.compiz: compiz 1:0.9.11+14.04.20140404-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon Apr 7 20:54:34 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 5225
 vendor CMN
xserver.version: 2:1.15.0-1ubuntu7

Revision history for this message
JaSauders (jasauders) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity (Ubuntu):
status: New → Confirmed
Revision history for this message
StewVed (stewved) wrote :

This bug also affects me. I am using a Fresh install of Ubuntu 14.04 64-bit (With separate /home partition from 13.10 install reused)

Empathy simply is not integrated with the messaging menu. All that is there is the Empathy list entry below the statuses, which does nothing.

Even when I manually run it, no 'running' dot appears, and the messaging status remains Offline, despite Empathy being Available, and connected.

Closing Empathy, and clicking Empathy in the messaging menu also does nothing. Minimising it seems to work OK, though that is the same as Pidgin without the bug-ridden libnotify plugin that integrates it.

Is there something that links Empathy to the messaging indicator missing perhaps?

Revision history for this message
Cavia Porcellus (caviaporcellus) wrote :

I don't remember Pidgin ever showing numberes in the launcher (but the screenshot provided here looks like it's from 11.04, which I didn't use), so I don't think it's a new issue in 14.04 in its case. It would be nice to have though.

Revision history for this message
JaSauders (jasauders) wrote :

Any news on this? :)

Changed in unity:
status: New → Confirmed
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