package linux-image-3.8.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1192320 reported by Luis Rosario
18
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

 /var/cache/apt/archives/linux-image-3.8.0-26-generic_3.8.0-26.38_i386.deb
 /var/cache/apt/archives/linux-image-3.8.0-25-generic_3.8.0-25.37_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Package
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-26-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-45.70-generic 3.2.44
Uname: Linux 3.2.0-45-generic i686
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: vaio 1923 F.... pulseaudio
Date: Tue Jun 18 21:18:30 2013
DpkgTerminalLog:
 Unpacking linux-image-3.8.0-26-generic (from .../linux-image-3.8.0-26-generic_3.8.0-26.38_i386.deb) ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing /var/cache/apt/archives/linux-image-3.8.0-26-generic_3.8.0-26.38_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
DuplicateSignature: package:linux-image-3.8.0-26-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=40b96ff7-e6e2-4c9f-9f96-1a98817a2374
InstallationDate: Installed on 2012-09-02 (288 days ago)
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: Sony Corporation VGN-A197VP(PT)
MarkForUpload: True
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-45-generic root=UUID=6412ca0f-409e-4a30-ad08-99ca92b6f9f0 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.00-13ubuntu3
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
SourcePackage: linux
Title: package linux-image-3.8.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to raring on 2013-06-14 (4 days ago)
dmi.bios.date: 09/28/2004
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R0080F1
dmi.chassis.asset.tag: 8Q4M000000000000000000190000
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0080F1:bd09/28/2004:svnSonyCorporation:pnVGN-A197VP(PT):pvr01:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-A197VP(PT)
dmi.product.version: 01
dmi.sys.vendor: Sony Corporation

Revision history for this message
Luis Rosario (bras-rosario) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Changed in linux (Ubuntu):
importance: Undecided → Low
Revision history for this message
Chad Yu (yuzhaobo77) wrote :

also affects:
linux-headers-3.8.0-26_3.8.0-26.38_all.deb
linux-headers-3.8.0-26-generic_3.8.0-26.38_amd64.deb
linux-headers-generic_3.8.0.26.44_amd64.deb

Revision history for this message
Linping Wu (linblack1988) wrote :

with this error,all new softwares can't be installed!

Revision history for this message
Luis Rosario (bras-rosario) wrote : Re: [Bug 1192320] Re: package linux-image-3.8.0-26-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
Download full text (3.5 KiB)

and what can we do about it?

On Thu, Jul 25, 2013 at 12:39 AM, Linping Wu <email address hidden> wrote:

> with this error,all new softwares can't be installed!
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1192320
>
> Title:
> package linux-image-3.8.0-26-generic (not installed) failed to
> install/upgrade: subprocess new pre-installation script returned error
> exit status 1
>
> Status in “linux” package in Ubuntu:
> Confirmed
>
> Bug description:
>
> /var/cache/apt/archives/linux-image-3.8.0-26-generic_3.8.0-26.38_i386.deb
>
> /var/cache/apt/archives/linux-image-3.8.0-25-generic_3.8.0-25.37_i386.deb
> E: Sub-process /usr/bin/dpkg returned an error code (1)
>
> ProblemType: Package
> DistroRelease: Ubuntu 13.04
> Package: linux-image-3.8.0-26-generic (not installed)
> ProcVersionSignature: Ubuntu 3.2.0-45.70-generic 3.2.44
> Uname: Linux 3.2.0-45-generic i686
> ApportVersion: 2.9.2-0ubuntu8.1
> Architecture: i386
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: vaio 1923 F.... pulseaudio
> Date: Tue Jun 18 21:18:30 2013
> DpkgTerminalLog:
> Unpacking linux-image-3.8.0-26-generic (from
> .../linux-image-3.8.0-26-generic_3.8.0-26.38_i386.deb) ...
> This kernel does not support a non-PAE CPU.
> dpkg: error processing
> /var/cache/apt/archives/linux-image-3.8.0-26-generic_3.8.0-26.38_i386.deb
> (--unpack):
> subprocess new pre-installation script returned error exit status 1
> DuplicateSignature: package:linux-image-3.8.0-26-generic:(not
> installed):subprocess new pre-installation script returned error exit
> status 1
> ErrorMessage: subprocess new pre-installation script returned error exit
> status 1
> HibernationDevice: RESUME=UUID=40b96ff7-e6e2-4c9f-9f96-1a98817a2374
> InstallationDate: Installed on 2012-09-02 (288 days ago)
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386
> (20110427.1)
> MachineType: Sony Corporation VGN-A197VP(PT)
> MarkForUpload: True
> PccardctlIdent:
> Socket 0:
> no product info available
> PccardctlStatus:
> Socket 0:
> no card
> ProcFB: 0 radeondrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-45-generic
> root=UUID=6412ca0f-409e-4a30-ad08-99ca92b6f9f0 ro quiet splash vt.handoff=7
> PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> RelatedPackageVersions: grub-pc 2.00-13ubuntu3
> RfKill:
> 0: phy0: Wireless LAN
> Soft blocked: no
> Hard blocked: yes
> SourcePackage: linux
> Title: package linux-image-3.8.0-26-generic (not installed) failed to
> install/upgrade: subprocess new pre-installation script returned error exit
> status 1
> UpgradeStatus: Upgraded to raring on 2013-06-14 (4 days ago)
> dmi.bios.date: 09/28/2004
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: R0080F1
> dmi.chassis.asset.tag: 8Q4M000000000000000000190000
> dmi.chassis.type: 10
> dmi.chassis.vendor: Sony Corporation
> dmi.chassis.version: N/A
> dmi.modalias:
> dmi:bvnA...

Read more...

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.