efi Error grub-installer

Bug #1191536 reported by texaco
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
grub-installer (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

I was trying to install ubuntu 13.04 but the instalation doesn't finish because of a fatal grub-installer error.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: ubiquity 2.14.6 [modified: lib/partman/automatically_partition/question]
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
Uname: Linux 3.8.0-19-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
CasperVersion: 1.331
Date: Sun Jun 16 17:18:08 2013
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash --
LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
texaco (manolo-texaco) wrote :
Revision history for this message
Daniel Karlsson (dannioni) wrote :

Thank you for taking the time to report this issue and helping to make Ubuntu better. I looked through UbiquityDebug.txt and found the following line in the part where grup-installer tries to run:
Jun 16 15:12:24 ubuntu kernel: [ 474.812397] FAT-fs (sda2): error, fat_get_cluster: invalid cluster chain (i_pos 0)

Your EFI filesystem (sda2) where grub should be may be corrupt according to some earlier log entries:
Jun 16 15:06:10 ubuntu ntfsresize: Filesystem check failed! Totally 16 cluster accounting mismatches.
Jun 16 15:06:10 ubuntu ntfsresize: ERROR: NTFS is inconsistent. Run chkdsk /f on Windows then reboot it TWICE!
Jun 16 15:06:10 ubuntu ntfsresize: The usage of the /f parameter is very IMPORTANT! No modification was
Jun 16 15:06:10 ubuntu ntfsresize: and will be made to NTFS by this software until it gets repaired.

If you have the ability to boot Windows you could try the above instructions, if not you can also fix it with Ubuntu. Boot into a Live CD and run:
sudo apt-get install ntfs-3g
sudo ntfsfix <partition to fix, probably /dev/sda2>

You could also try to completely repartition the disk.
Remeber that doing these operations is not risk-free and take care to back up any data that you have one the hard drive.

Changed in grub-installer (Ubuntu):
status: New → Incomplete
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