Ubuntu
linux package

package linux-image-3.5.0-28-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1

Bug #1178588 reported by Alex Heusingfeld on 2013-05-10

This bug report is a duplicate of: Bug #1160346: do-release-upgrade from Ubuntu 12.04 on Pentium-M fails, breaks system without any warning (This kernel does not support a non-PAE CPU). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

This happened during "do-release-upgrade" from 12.04LTS to 13.04 on an Fujitsu Siemens Amilo M 1420

ProblemType: Package
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-28-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-41.66-generic 3.2.42
Uname: Linux 3.2.0-41-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.0.1-0ubuntu17.2
Architecture: i386
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp3', '/dev/dsp2', '/dev/dsp1', '/dev/dsp', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D2c', '/dev/snd/pcmC0D3c', '/dev/snd/pcmC0D4p', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer'] failed with exit code 1:
Card0.Amixer.info: Error: [Errno 2] No such file or directory
Card0.Amixer.values: Error: [Errno 2] No such file or directory
CurrentDmesg:
[ 461.500807] ip_tables: (C) 2000-2006 Netfilter Core Team
[ 1031.225794] init: cron main process (854) killed by TERM signal
[ 1357.273872] udevd[8556]: starting version 175
Date: Fri May 10 10:38:37 2013
ErrorMessage: ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=5143c769-920b-459d-a548-7a8061bfcf0d
InstallationMedia: Ubuntu-Server 10.04.4 LTS "Lucid Lynx" - Release i386 (20120214.2)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: FUJITSU SIEMENS AMILO M1420
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-41-generic root=UUID=08432dbd-6760-4a37-8355-aea6cf2eba10 ro quiet
RelatedPackageVersions: grub-pc 1.99-21ubuntu3.9
RfKill: Error: [Errno 2] No such file or directory
SourcePackage: linux
Title: package linux-image-3.5.0-28-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to quantal on 2013-05-10 (0 days ago)
dmi.bios.date: 12/14/2004
dmi.bios.vendor: Insyde Software Corporation
dmi.bios.version: R1.26
dmi.board.name: AMILO M1420
dmi.board.vendor: FUJITSU SIEMENS
dmi.board.version: FAB-2
dmi.chassis.asset.tag: 12345678
dmi.chassis.type: 8
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.chassis.version: A1
dmi.modalias: dmi:bvnInsydeSoftwareCorporation:bvrR1.26:bd12/14/2004:svnFUJITSUSIEMENS:pnAMILOM1420:pvrFAB-2:rvnFUJITSUSIEMENS:rnAMILOM1420:rvrFAB-2:cvnFUJITSUSIEMENS:ct8:cvrA1:
dmi.product.name: AMILO M1420
dmi.product.version: FAB-2
dmi.sys.vendor: FUJITSU SIEMENS

Tags:

Revision history for this message

Alex Heusingfeld (aheusingfeld) wrote on 2013-05-10:

AcpiTables.txt Edit (54.2 KiB, text/plain; charset="utf-8")
AlsaDevices.txt Edit (539 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (48.0 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.txt Edit (708 bytes, text/plain; charset="utf-8")
Card0.Codecs.codec97.0.ac97.0.0.regs.txt Edit (767 bytes, text/plain; charset="utf-8")
IwConfig.txt Edit (541 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (12.4 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (924 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (545 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (1.7 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (84.3 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (195.3 KiB, text/plain; charset="utf-8")
VarLogDistupgradeAptclonesystemstatetargz.gz Edit (157.0 KiB, application/x-gzip)
VarLogDistupgradeAptlog.gz Edit (972 bytes, application/x-gzip)
VarLogDistupgradeApttermlog.gz Edit (9.1 KiB, application/x-gzip)
VarLogDistupgradeHistorylog.gz Edit (6.2 KiB, application/x-gzip)
VarLogDistupgradeLspcitxt.gz Edit (766 bytes, application/x-gzip)
VarLogDistupgradeMainlog.gz Edit (5.4 KiB, application/x-gzip)
VarLogDistupgradeScreenlog0.gz Edit (93.7 KiB, application/x-gzip)
WifiSyslog.txt Edit (127.4 KiB, text/plain; charset="utf-8")

Revision history for this message

Brad Figg (brad-figg) wrote on 2013-05-10: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Brad Figg (brad-figg) wrote on 2013-05-10: BOT: Examined VarLogDistupgradeApttermlog.gz

   This kernel does not support a non-PAE CPU.
   dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-28-generic_3.5.0-28.48_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1

tags:

added: varlogdistupgradeapttermlog-examined

Joseph Salisbury (jsalisbury) on 2013-05-10

Changed in linux (Ubuntu):
status:	Confirmed → Invalid

Revision history for this message

Alex Heusingfeld (aheusingfeld) wrote on 2013-05-11:

As this is marked invalid, what is the right way to upgrade from ubuntu 12.04LTS for non-PAE hardware if not "do-release-upgrade"? Thanks in advance for your support.

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package linux-image-3.5.0-28-generic (not installed) failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1

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