Touchpad of Fujitsu LifeBook AH532 not recognized

Hi,

this is written from the Quantal live-CD downloaded 20120825,
where the touchpad is still not recognized:

Devices:
  I: Bus=0011 Vendor=0002 Product=0001 Version=0000
  N: Name="PS/2 Generic Mouse"
  P: Phys=isa0060/serio1/input0
  S: Sysfs=/devices/platform/i8042/serio1/input/input8

linux-image-3.5.0-11-generic 3.5.0-11.11
xserver-xorg-input-synaptics 1.6.2-1ubuntu4

Yours,
Steffen

Hi,

I am getting the same result in the precise release with
the upstream kernel

  linux-headers-3.6.0-999 3.6.0-999.201208310405 Header files related to Linux kernel version 3.6.0
  linux-headers-3.6.0-999-generic 3.6.0-999.201208310405 Linux kernel headers for version 3.6.0 on 64 bit x86 SMP
  linux-image-3.6.0-999-generic 3.6.0-999.201208310405 Linux kernel image for version 3.6.0 on 64 bit x86 SMP
  linux-image-extra-3.6.0-999-generic 3.6.0-999.201208310405 Linux kernel image for version 3.6.0 on 64 bit x86 SMP

which results in only a generic mouse being detected:

I: Bus=0011 Vendor=0002 Product=0001 Version=0000
N: Name="PS/2 Generic Mouse"
P: Phys=isa0060/serio1/input0
S: Sysfs=/devices/platform/i8042/serio1/input/input7
U: Uniq=
H: Handlers=mouse0 event7
B: PROP=0
B: EV=7
B: KEY=70000 0 0 0 0
B: REL=3

Anything else I can try ?

Yours,
Steffen

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/671692/comments/5

add kernel options:
i8042.reset i8042.nomux=1

doesn't help, still no trackpad shown.

Booting into Windows7, device manager says it is an ALPS
pointing device, with HardwareID PNP0F13 using Service i8042prt

Does that help ?

I just checked, OpenSUSE 12.1 i686 LiveCD does not detect the touchpad
Also, the current Fedora 18 / rawhide does not detect the touchpad.

Hi again,

this seems to be a duplicate of several other bugs, where ALPS touchpads
are not detected.

I was unable to find psmouse-alps-dkms,
which was mentioned in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/877666/comments/4

Steffen

The driver mentioned in

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/606238/comments/139

also seems to not detect the touchpad

Steffen

Status changed to 'Confirmed' because the bug affects multiple users.

I've found it mentioned in https://bugzilla.kernel.org/show_bug.cgi?id=14660#c136 that the psmouse-alps driver is integrated into linux >=3.3.0, however I've updated to 3.4 and the mouse is still being picked up as a PS/2 generic.

I've attempted the driver mentioned in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/606238/comments/178 however that had no effect.

To the people affected by this bug, I'd recommend trying the driver made by Dave Turvene mentionned here :

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/606238/comments/220

driver is at http://www.dahetral.com/public-download

unpack the driver to /usr/src/psmouse-alps-dst-1.0/
then :
sudo dkms build psmouse/alps-dst-1.0
sudo dkms install psmouse/alps-dst-1.0
sudo rmmod psmouse && sudo modprobe -v psmouse

Yep, that's a fix. xinput --list:

⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech USB Optical Mouse id=11 [slave pointer (2)]
⎜ ↳ PS/2 Mouse id=14 [slave pointer (2)]
⎜ ↳ AlpsPS/2 ALPS GlidePoint id=15 [slave pointer (2)]

I have a Lifebook AH532 here as well, I use 12.04.1 with no 3rd party repos/ppa whatever.

xinput --list
shows:
PS/2 Generic Mouse

and the trackpad works just fine, even though it is not recognized in the way described above.
could you explain what the problems/symptoms are with the default setup?

Your touchpad has fallen back into a compatibility mode as it hasn't been recognised by the kernel. As such, none of the fancy things you can do with it (two-finger scroll, two-finger right-click, disable on typing etc) are disabled.

Hi,
Yes, touchpad has basic mouse functionality,
But scroll area to the right and multi
Touch would work with a proper driver.
Steffen

--
I blame android for the brevity and typos

Michael Nagel <email address hidden> schrieb:

I have a Lifebook AH532 here as well, I use 12.04.1 with no 3rd party
repos/ppa whatever.

xinput --list
shows:
PS/2 Generic Mouse

and the trackpad works just fine, even though it is not recognized in the way described above.
could you explain what the problems/symptoms are with the default setup?

--
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https://bugs.launchpad.net/bugs/1041916

Title:
  Touchpad of Fujitsu LifeBook AH532 not recognized

To manage notifications about this bug go to:
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I can confirm that Dave Turvene's driver works for me. Thanks, great news!

hello averyone,
can i solve this problem on win7?
(i'm not a programmer)
thanks

Thanks to Vince, #14 resolved my problems. Dave Turvene's driver works flawlessly.
My touchpad now works as it should...

Steffen Neumann, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

ApportVersion: 2.13.1-0ubuntu1
Architecture: amd64
CasperVersion: 1.336ubuntu1
DistUpgraded: Fresh install
DistroCodename: trusty
DistroRelease: Ubuntu 14.04
DistroVariant: ubuntu
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140112)
MachineType: FUJITSU LIFEBOOK AH532
Package: xserver-xorg-input-synaptics 1.7.1-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/hostname.seed boot=casper quiet splash --
ProcVersionSignature: Ubuntu 3.13.0-2.17-generic 3.13.0-rc7
Tags: trusty ubuntu single-occurrence reproducible
Uname: Linux 3.13.0-2-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 03/08/2013
dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
dmi.bios.version: Version 2.09
dmi.board.name: FJNBB2A
dmi.board.vendor: FUJITSU
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU
dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion2.09:bd03/08/2013:svnFUJITSU:pnLIFEBOOKAH532:pvr:rvnFUJITSU:rnFJNBB2A:rvr:cvnFUJITSU:ct10:cvr:
dmi.product.name: LIFEBOOK AH532
dmi.sys.vendor: FUJITSU
version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.50-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.0.1-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.0.1-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.907-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu1
xserver.bootTime: Sun Jan 12 19:19:51 2014
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 product id 851
 vendor LGD
xserver.version: 2:1.14.5-1ubuntu2

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Confirm this bug with Trusty Tuhr (as of 12 Jan 2013).

riu, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report by executing the following in a terminal:
ubuntu-bug xorg

For more on this, please see the official Ubuntu documentation:
Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report will delay your problem being addressed as quickly as possible.

Thank you for your understanding.

Had same problem on Lifebook A512 - Ubuntu 13.10 64bit and 14.04 Live version.
The touchpad's scroll and mid-click (Left+Right button) were not working.

I tried the commands suggested on #14 and this similar workaround http://nwoki.wordpress.com/2012/10/02/multitouch-fix-for-alps-touchpad
Sorry, can't tell which one of the two methods worked, I'm totally "noob" with regard to kernel modules (made a lot of confiuson and receivde e few error messages)... anyway after a reboot I can tell that the touchpad is now working!

This means that there must be something good into the psmouse-alps-1.3 driver (http://www.dahetral.com/public-download/alps-psmouse-dlkm-for-3-2-and-3-5/view) that could fix the problem.

If there is any way to help to get more informations (run commands, post file settings...) just let me know.

Jeremie Tamburini, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report by executing the following in a terminal:
ubuntu-bug xorg

Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information.

For more on this, please see the official Ubuntu documentation:
Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report will delay your problem being addressed as quickly as possible.

Thank you for your understanding.

@Christopher M. Penalver (penalvch)

Here we are: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1294027
Hope it's OK.

Now I can describe the workaround, which might be helpful for other users:

1- Downloaded drivers here http://www.dahetral.com/public-download/alps-psmouse-dlkm-for-3-2-and-3-5/view
2- Moved the folder "psmouse-alps-1.3" into "/usr/src/"
3- cd /usr/src
4- sudo dkms build psmouse/alps-1.3
5- sudo dkms install psmouse/alps-1.3
6- sudo rmmod psmouse && sudo modprobe -v psmouse

Thank you, Jeremie Tamburini - thank you really ever so much!!! Finally
fixed! I write for a living, and having a practically uncontrolled cursor
has been a terrible ordeal. Now my Fujitsu is perfect.

I had seen numerous references to the alps-1.3, but was unable to install
it. Your simple and accurate 6-step guide was crystal clear and made all
the difference!

Thank you again.

2014-03-18 11:17 GMT+01:00 Jeremie Tamburini <email address hidden>:

> @Christopher M. Penalver (penalvch)
>
> Here we are: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1294027
> Hope it's OK.
>
> Now I can describe the workaround, which might be helpful for other
> users:
>
> 1- Downloaded drivers here
> http://www.dahetral.com/public-download/alps-psmouse-dlkm-for-3-2-and-3-5/view
> 2- Moved the folder "psmouse-alps-1.3" into "/usr/src/"
> 3- cd /usr/src
> 4- sudo dkms build psmouse/alps-1.3
> 5- sudo dkms install psmouse/alps-1.3
> 6- sudo rmmod psmouse && sudo modprobe -v psmouse
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1041916
>
> Title:
> Touchpad of Fujitsu LifeBook AH532 not recognized
>
> Status in “xserver-xorg-input-synaptics” package in Ubuntu:
> Incomplete
>
> Bug description:
> Hi,
>
> on Ubuntu Precise 12.04.1 with kernel 3.2.0-29-generic
> the touchpad of the Fujitsu LifeBook AH532
> (
> http://www.fujitsu.com/fts/products/computing/pc/notebooks-tablets/all-round/l
> is not recognized by the kernel.
>
> [Update: Same problem on Quantal as of 20120825]
>
> /proc/bus/input/device shows only a generic mouse:
>
> I: Bus=0011 Vendor=0002 Product=0001 Version=0000
> N: Name="PS/2 Generic Mouse"
>
> Consequently, xinput shows
> Virtual core pointer id=2 [master
> pointer
> ↳ Virtual core XTEST pointer id=4 [slave
> pointer
> ↳ PS/2 Generic Mouse id=13 [slave
> pointer
>
> tpconfig --info reveals that it *is* a synaptic:
> Found Synaptics Touchpad.
> Firmware: 8.96 (multiple-byte mode).
> Sensor type: unknown (0).
> Geometry: rectangular/landscape/up.
> Packets: absolute, 80 packets per second.
> Corner taps disabled; no tap gestures.
> Edge motion: none.
> Z threshold: 6 of 7.
> 2 button mode; corner tap is right button click.
>
> Kernel: linux-image-3.2.0-29-generic 3.2.0-29.46
> xorg: xserver-xorg-input-synaptics 1.6.2-1ubuntu1~precise1
>
> Yours,
> Steffen
>
> ProblemType: Bug
> DistroRelease: Ubuntu 12.04
> Package: xserver-xorg-input-synaptics 1.6.2-1ubuntu1~precise1 [modified:
> usr/share/X11/xorg.conf.d/50-synaptics.conf]
> ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
> Uname: Linux 3.2.0-29-generic x86_64
> ApportVersion: 2.0.1-0ubuntu12
> Architecture: amd64
> Date: Sun Aug 26 20:43:59 2012
> DistUpgraded: Fresh install
> DistroCodename: precise
> DistroVariant: ubuntu
> InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release
>...

Just to let you know that the touchpad is now working properly on Lifebook A512 with Ubuntu 14.04 and linux 3.13.0-20-generic.

I hope it will be the same on Lifebook AH532.

Sorry that I have not seen your message before. I am traveling and will do
as you say when I get back to my "natural surroundings".
 On 18 Mar 2014 09:41, "Christopher M. Penalver" <
<email address hidden>> wrote:

Jeremie Tamburini, thank you for your comment. So your hardware and problem
may be tracked, could you please file a new report by executing the
following in a terminal:
ubuntu-bug xorg

Please ensure you have xdiagnose installed, and that you click the Yes
button for attaching additional debugging information.

For more on this, please see the official Ubuntu documentation:
Ubuntu X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad:
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Community:
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report will delay your problem being
addressed as quickly as possible.

Thank you for your understanding.

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1041916

Title:
  Touchpad of Fujitsu LifeBook AH532 not recognized

Status in “xserver-xorg-input-synaptics” package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  on Ubuntu Precise 12.04.1 with kernel 3.2.0-29-generic
  the touchpad of the Fujitsu LifeBook AH532
  (
http://www.fujitsu.com/fts/products/computing/pc/notebooks-tablets/all-round/l
  is not recognized by the kernel.

  [Update: Same problem on Quantal as of 20120825]

  /proc/bus/input/device shows only a generic mouse:

          I: Bus=0011 Vendor=0002 Product=0001 Version=0000
          N: Name="PS/2 Generic Mouse"

  Consequently, xinput shows
           Virtual core pointer id=2 [master
pointer
             ↳ Virtual core XTEST pointer id=4 [slave
 pointer
             ↳ PS/2 Generic Mouse id=13 [slave
 pointer

  tpconfig --info reveals that it *is* a synaptic:
          Found Synaptics Touchpad.
          Firmware: 8.96 (multiple-byte mode).
          Sensor type: unknown (0).
          Geometry: rectangular/landscape/up.
          Packets: absolute, 80 packets per second.
          Corner taps disabled; no tap gestures.
          Edge motion: none.
          Z threshold: 6 of 7.
          2 button mode; corner tap is right button click.

  Kernel: linux-image-3.2.0-29-generic 3.2.0-29.46
  xorg: xserver-xorg-input-synaptics 1.6.2-1ubuntu1~precise1

  Yours,
  Steffen

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: xserver-xorg-input-synaptics 1.6.2-1ubuntu1~precise1 [modified:
usr/share/X11/xorg.conf.d/50-synaptics.conf]
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  Uname: Linux 3.2.0-29-generic x86_64
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  Date: Sun Aug 26 20:43:59 2012
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroVariant: ubuntu
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release
amd64+mac (20120822.4)
  MachineType: FUJITSU LIFEBOOK AH532
  ProcE...

Why this bug is still (three years now!!!) marked "incomplete"? What is missing? Please convert it in open or commit the suggested patch and close it!

Marco Ciampa, if you are having a touchpad issue, it would help immensely if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.