Segmentation fault (core dumped) when trying to edit an image

Bug #1034768 reported by Barneedhar
48
This bug affects 10 people
Affects Status Importance Assigned to Milestone
Shutter
Fix Released
High
Mario Kemper (Romario)
shutter (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Steps to reproduce:
----
1. Open an image using Shutter that was not previously created by Shutter. (As in, a screenshot made using gnome-screenshot).
2. Proceed to edit the image (specifically, I was trying to crop an image).
3. Shutter will now crash with "Segmentation fault (core dumped)" as error message.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: shutter 0.88.3-1
ProcVersionSignature: Ubuntu 3.5.0-6.6-generic 3.5.0
Uname: Linux 3.5.0-6-generic x86_64
ApportVersion: 2.4-0ubuntu6
Architecture: amd64
Date: Thu Aug 9 15:11:01 2012
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
PackageArchitecture: all
SourcePackage: shutter
UpgradeStatus: Upgraded to quantal on 2012-07-10 (30 days ago)

Revision history for this message
Barneedhar (barneedhar) wrote :
Revision history for this message
SubBASS (subbass) wrote :

I'm also having Shutter segfault when I either click the edit image icon, or use ctrl+e to edit an image.

It happens with saved images and also screenshots taken with Shutter itself.

Problem first appeared when I was using Debian Testing 64bit, I have since installed Ubuntu 32bit 12.04 and upgraded to 12.10. Problem persists. I have deleted ~/.shutter in an attempt to fix, with no effect.

Revision history for this message
Zorvalent (zulysat-x) wrote :

Hello, shutter also crashes on my end when trying to edit images. It doesn't matter if they're images created with shutter or not. I've tried re-installing, purging config files, updating to the latest version from the ppa, but nothing helped. I think this might share some light on the matter, output from dmesg after a crash:

[ 1774.804030] show_signal_msg: 27 callbacks suppressed
[ 1774.804035] shutter[3350]: segfault at 0 ip 00007ff2a8a4afb0 sp 00007fffd25ca908 error 4 in libglib-2.0.so.0.3600.0[7ff2a8a12000+f9000]
[18918.866414] shutter[3397]: segfault at 0 ip 00007f77fafd1fb0 sp 00007fffe444a288 error 4 in libglib-2.0.so.0.3600.0[7f77faf99000+f9000]

I'm using fully updated Ubuntu Studio 13.04.

If there's any more info that you might need, do tell. If anyone has any idea how I might be able to get it to work, I'd be extremely thankful.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in shutter (Ubuntu):
status: New → Confirmed
Revision history for this message
Roland (Rolandixor) Taylor (rolandixor) wrote :

This is also happening on Ubuntu 14.04

Revision history for this message
nean (nean.and.i) wrote :

same here, sgmentation fault on ubuntu 14.04
actions:
- deleted ./shutter
- used ppa repo

Revision history for this message
plum (plumerlis) wrote :

This issue affected to me too,Ubuntu 14.04/13.04/12.10

I tried reinstall,purge config files and even build from source

no effect.

Revision history for this message
kapsule (kapsulexp) wrote :

I too have the same problem from Elementary OS (Luna). With version v0.91.1 attempt to edit pictures shows me the following error message.

WARNING: Net::DBus::GLib is missing --> Ubuntu One support will be disabled!

WARNING: Image::ExifTool is missing --> writing Exif information will be disabled!

Gtk-WARNING **: Failed to set text from markup due to error parsing markup: Error on line 1 char 43: ' ' is not a valid character following the characters '</'; ' ' may not begin an element name at /usr/bin/shutter line 2316.
Gtk-WARNING **: Failed to set text from markup due to error parsing markup: Error on line 1 char 43: ' ' is not a valid character following the characters '</'; ' ' may not begin an element name at /usr/bin/shutter line 2677.
Segmentation fault (core dumped)

I hope you can fix soon.

Revision history for this message
Jack Wysocki (jacek-wysocki) wrote :

I have the same situation on upgraded ubuntu 14.04 (from 13.10)

defined(@array) is deprecated at /usr/bin/shutter line 3736.
        (Maybe you should just omit the defined()?)
defined(@array) is deprecated at /usr/bin/shutter line 3747.
        (Maybe you should just omit the defined()?)
WARNING: gnome-web-photo is missing --> screenshots of websites will be disabled!

WARNING: Net::DBus::GLib is missing --> Ubuntu One support will be disabled!

WARNING: Image::ExifTool is missing --> writing Exif information will be disabled!

zsh: segmentation fault (core dumped) shutter

Revision history for this message
Andy (amo999) wrote :

This is affecting me too. Xubuntu 14.04, 64-bit, Shutter version 0.90.1 Rev.1259.

>> Run shutter via terminal to collect application output
$ shutter

>> Application window is shown, as is this message
defined(@array) is deprecated at /usr/bin/shutter line 3736.
 (Maybe you should just omit the defined()?)
defined(@array) is deprecated at /usr/bin/shutter line 3747.
 (Maybe you should just omit the defined()?)
WARNING: Net::DBus::GLib is missing --> Ubuntu One support will be disabled!
WARNING: Image::ExifTool is missing --> writing Exif information will be disabled!

>> In application window, select or open the file that you want to edit, the following message in shown
GLib-CRITICAL **: Source ID 34 was not found when attempting to remove it at /usr/bin/shutter line 7256.

>> In application window, click the Edit icon. The application window closes, and this message is presented
Segmentation fault

>> Check the version being run
$ shutter -v
defined(@array) is deprecated at /usr/bin/shutter line 3736.
 (Maybe you should just omit the defined()?)
defined(@array) is deprecated at /usr/bin/shutter line 3747.
 (Maybe you should just omit the defined()?)
WARNING: Net::DBus::GLib is missing --> Ubuntu One support will be disabled!
WARNING: Image::ExifTool is missing --> writing Exif information will be disabled!
0.90.1 Rev.1259

It's a dead duck until someone can fix it.

Changed in shutter:
assignee: nobody → Mario Kemper (Romario) (mario-kemper)
importance: Undecided → High
milestone: none → 0.92
status: New → Fix Committed
Changed in shutter:
status: Fix Committed → Fix Released
Revision history for this message
Paul White (paulw2u) wrote :

Closing as fix would have been included in Ubuntu since Vivid release.

Changed in shutter (Ubuntu):
status: Confirmed → Fix Released
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