Ubuntu
policykit-1 package

System Log will not launch

Bug #1034156 reported by Jorge Rama on 2012-08-07

This bug affects 8 people

Affects		Status	Importance	Assigned to	Milestone
	policykit-1 (Ubuntu)	Confirmed	Wishlist	Unassigned

Bug Description

After updating to quantal my menu entry named System Log will not launch

After checking the menu entry properties I saw that the associated command was 'pkexec gnome-system-log'.

If I run this command at a terminal window, it will ask for my password and then it shows the gnome-system-log window as is supposed to.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-8-generic 3.5.0-8.8
ProcVersionSignature: Ubuntu 3.5.0-8.8-generic 3.5.0
Uname: Linux 3.5.0-8-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.4-0ubuntu6
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jorgehsrama 2173 F.... pulseaudio
Date: Tue Aug 7 22:14:04 2012
HibernationDevice: RESUME=UUID=8170e72c-3b1e-48b8-9dd3-f93f30791e6a
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
Lsusb:
Bus 001 Device 004: ID 0011:7788
Bus 001 Device 002: ID 04f2:b071 Chicony Electronics Co., Ltd 2.0M UVC Webcam / CNF7129
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: ASUSTeK Computer Inc. K50IN
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-8-generic root=UUID=0a689cc1-8f39-4ff3-8297-878646ffed1b ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.5.0-8-generic N/A
linux-backports-modules-3.5.0-8-generic N/A
linux-firmware 1.88
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to quantal on 2012-07-28 (10 days ago)
dmi.bios.date: 09/21/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 218
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K50IN
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr218:bd09/21/2009:svnASUSTeKComputerInc.:pnK50IN:pvr1.0:rvnASUSTeKComputerInc.:rnK50IN:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr:
dmi.product.name: K50IN
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

See original description

Tags:

Revision history for this message

Jorge Rama (jorgehsrama) wrote on 2012-08-07:

AcpiTables.txt Edit (264.9 KiB, text/plain; charset="utf-8")
AlsaInfo.txt Edit (23.1 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (56.0 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (257 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (9.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (1.8 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (510 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (10.5 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.5 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (16.6 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (124.6 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (275.0 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (117.5 KiB, text/plain; charset="utf-8")

description:

updated

Brad Figg (brad-figg) on 2012-08-07

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Joseph Salisbury (jsalisbury) wrote on 2012-08-07:

Are you referring to the "System Log Viewer"?

Changed in linux (Ubuntu):
importance:	Undecided → Medium
importance:	Medium → Low

Revision history for this message

Jorge Rama (jorgehsrama) wrote on 2012-08-07:

Yes

Joseph Salisbury (jsalisbury) on 2012-08-10

affects:	linux (Ubuntu) → unity (Ubuntu)
Changed in unity (Ubuntu):
importance:	Low → Undecided
status:	Confirmed → New

Omer Akram (om26er) on 2012-08-16

affects:

unity (Ubuntu) → unity-lens-applications (Ubuntu)

Omer Akram (om26er) on 2012-08-16

no longer affects:	unity-lens-applications
affects:	unity-lens-applications (Ubuntu) → policykit-1 (Ubuntu)
Changed in policykit-1 (Ubuntu):
importance:	Undecided → Wishlist

Revision history for this message

quiricada (raraland) wrote on 2012-10-08:

12.10 beta 2
gnome-session-fallback

from menu, cannot launch system log viewer

from terminal, 'pkexec gnome-system-log' launch correctly

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-10-20:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in policykit-1 (Ubuntu):
status:	New → Confirmed

Revision history for this message

Marco Scannadinari (zheoffec) wrote on 2012-10-20:

Also affects me on a non-beta Quantal release. `pkexec gnome-system-log` and `gksu(do) gnome-system-log` works fine from terminal. Please fix!

Revision history for this message

Marco Scannadinari (zheoffec) wrote on 2012-10-20:

BTW I don't think this should be assigned to the wishlist as any new users have no idea that they should launch from the terminal, and would think that Ubuntu is a buggy system.

Revision history for this message

Emmanuel Castro (emmanuel-castro) wrote on 2012-11-09:

Launching gnome-system-log from the Dash produce the following message in .xsession-errors:
Refusing to render service to dead parents.

It seems that orphans have not the right to ask for a password...

Revision history for this message

Bill Turner, wb4alm (wb4alm) wrote on 2012-11-16:

I do not understand assignment to "wishlist"...

I have always been able to launch from menu, now I can't...

...therefore this is not a "wishlist", but is a bug introduced with 12.04.1 and continued in 12.10

furthermore, the message in .xsession-errors: "Refusing to render service to dead parents." indicates that something is just plain wrong!

Revision history for this message

Jorge Rama (jorgehsrama) wrote on 2012-12-05:

#10

This bug seems to have been fixed. I recently tried in my two systems (Ubuntu 12.10 32 bit and 64 bit) and System Log launches correclty after asking for the password.

Revision history for this message

Bill Turner, wb4alm (wb4alm) wrote on 2012-12-05:

#11

I have "applied" all outstanding updates for my Ubuntu 12.10 system as of 12:57 (noon) 5 Dec 2012...

When system log is launched, no password prompt is made, no messages are displayed, etc.

Therefore the bug has still not been fixed.

(I can how ever run the program from a terminal session. - it jkust will not run when launched from the main menu.)

/s/ Bill Turner, wb4alm

Revision history for this message

Emmanuel Castro (emmanuel-castro) wrote on 2013-05-23:

#12

Seems to works well in 13.04

Revision history for this message

Bill Turner, wb4alm (wb4alm) wrote on 2013-05-23:

#13

Yes, syslog will start in 13.04, but the time and date stamps are still invisable unless you actually select (highlight) one or more lines. This means that it still is not as usuable as it should be.

/s/ Bill Turner, wb4alm

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Ubuntupolicykit-1 package

System Log will not launch

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policykit-1 package