Ubuntu
apport package

apport directs users to invisible private bugs

Bug #1015798 reported by Dikay
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Launchpad itself
Invalid
Undecided
Unassigned
apport (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I got a problem with the system with the normal generating a bug report info and then i was directed to https://bugs.launchpad.net/bugs/1008092 which doesn't exist... Thats all i can say to this so i think its maybe a general bug in apport.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: apport 2.2.3-0ubuntu6
ProcVersionSignature: Ubuntu 3.4.0-5.11-generic 3.4.0
Uname: Linux 3.4.0-5-generic i686
NonfreeKernelModules: wl
ApportVersion: 2.2.3-0ubuntu6
Architecture: i386
Date: Wed Jun 20 23:08:28 2012
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha i386 (20120619)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Dikay (darkknight900) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
Revision history for this message
Edward Donovan (edward.donovan) wrote :

Hi - that bug report was marked private, and Launchpad tells you roughly "it does not exist or maybe you don't have permission to see it." It turned out to be the latter -- that report is public now. In general, any time my report has been duped to a bug that doesn't seem to exist, it's been a private bug. That's happened to me quite a bit, and it is frustrating. Especially because you're not specifically told there's a bug at that number, but you can't see it. It looks mostly like a plain '404'.

I expect there is a bug report discussing this topic, and this bug, 1015798, but I don't have time right now to look (sorry). If we find one, this bug might as well be marked as a duplicate of it.

Edward Donovan (edward.donovan)
summary: - apport shows non existing bug
+ apport directs users to invisible private bugs
Revision history for this message
Edward Donovan (edward.donovan) wrote :

Well, I searched around a bit, and I couldn't find something that seemed to address this. Such a discussion could happen in a number of different places (or I may just be slow), so I could be missing it.

This might be relevant: Martin's blog entry, announcing client-side duplicate checking, suggests if a report duplicates a private bug, the users is prompted to create a new report, that can be duped later:

"For the Launchpad crash database implementation we actually check if the bug is readable by the reporter, i. e. it is private and the reporter is in a subscribed team, or the bug is public; if not, we let him report the bug anyway and duplicate it later through the existing server-side retracer, so that the reporter has a chance of getting subscribed to the bug."

  http://www.piware.de/2011/11/apport-1-90-client-side-duplicate-checking/

This doesn't seem to be what's happening, AFAICT. Of course, that statement could be out of date by now, or I might misunderstand, etc.

Thanks!

Revision history for this message
Edward Donovan (edward.donovan) wrote :

I don't know (yet) where the logic, that we'd like to correct, happens: in apport's client code, or on the server side, or in a misunderstanding between them. For now, I've added Launchpad itself to this report. Thanks.

Curtis Hovey (sinzui)
Changed in launchpad:
status: New → Invalid
Revision history for this message
Laura Czajkowski (czajkowski) wrote :

Once bug https://bugs.launchpad.net/launchpad/+bug/943497 is fixed this will make things a lot easier for people.

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