Wrong package description - "Cannot be installed on your computer type" when internet connection not available

Bug #95524 reported by Robert Knight
4
Affects Status Importance Assigned to Milestone
gnome-app-install (Baltix)
New
Undecided
Unassigned
gnome-app-install (Ubuntu)
Invalid
Low
Unassigned
Nominated for Intrepid by Sebastian Rode

Bug Description

Steps to reproduce:

1. Installed Ubuntu Feisty Beta from LiveCD on a PC without an internet connection
2. Started PC with Feisty installed, again, with no internet connection enabled.
3. Started Add/Remove Applications tool ( Application -> Add/Remove... )
4. Many/most packages, when selected, show the following description in the package information area:

"<ProgramName> cannot be installed on your computer type (i386). Either the application requires special hardware features or the vendor decided to not support your computer type."

Examples include:

AbiWord
Adept
Amarok
Akregator
Digikam
Epiphany

When clicking on the checkbox next to the application in order to install it, a message box appears informing the user that an internet connection is required to continue installation.

My guess is that Add/Remove Applications is not able to find a source for the package and so assumes that one is not available for this architecture.

The preferred result would be to see a package description and a note underneath that an internet connection is required for installation. Failing that, a more appropriate message should be shown explaining that the package description is not available until the package list has been updated.

Revision history for this message
Sebastian Rode (sebastian-ro-deactivatedaccount) wrote :

Yes, without an internet connection you only can install packages with are on the CD.

Thank you for your comments. This does not appear to be a bug report and we are closing it.

Revision history for this message
Robert Knight (robertknight) wrote :

> This does not appear to be a bug report and we are closing it.

That is incorrect. The bug is a wrong 'error message' displayed in the package description area when an internet connection is not available. Instead of saying that the package description is not available because there is no internet connection, the text says that the package is not available on the user's architecture (it says "i386" in my case).

Revision history for this message
Sebastian Rode (sebastian-ro-deactivatedaccount) wrote :

Yes you are right.

Revision history for this message
Malli (nmrao-b) wrote : List of applications is not available (How i install applications)

hi all
 i am trying to install applications add/remove, its asking working internet connection but
my net is working fine. Whats the problem how i will update my applications

Thanks

Revision history for this message
Sebastian Rode (sebastian-ro-deactivatedaccount) wrote :

Hi Mali,

your bug is reported here: Bug 165176 I will write an answer there.

This bug is not a duplicate of your bug.

Changed in gnome-app-install:
importance: Undecided → Wishlist
Revision history for this message
Robert Knight (robertknight) wrote :

I think classifying this as a "wishlist" report is a mistake. A clearly incorrect error/warning/explanation message is being shown in a prominent UI. I'm sure that qualifies as a bug - though one of moderate or low severity.

Changed in gnome-app-install:
importance: Wishlist → Low
Revision history for this message
Phillip Susi (psusi) wrote :

This package has been removed from Ubuntu. Closing all related bugs.

Changed in gnome-app-install (Ubuntu):
status: Confirmed → Invalid
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