| 2014-02-23 01:51:59 |
Ethan Hogue |
bug |
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added bug |
| 2014-02-23 01:52:59 |
Ethan Hogue |
bug task added |
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ayatana-design |
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| 2014-02-23 03:23:53 |
Ethan Hogue |
summary |
No "first run" tutorial for Unity |
No "first run" tutorial for Unity/Ubuntu |
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| 2014-02-26 03:42:46 |
Ethan Hogue |
attachment added |
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Demo https://bugs.launchpad.net/ayatana-design/+bug/1283619/+attachment/3997243/+files/Unity%20Tutorial.gif |
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| 2014-02-26 03:49:56 |
Ethan Hogue |
description |
Summary:
========
When a user first logs in to an Ubuntu install, they are just dropped on the desktop with no prompts on how to use the system. A new user, say someone's grandmother, could have _no clue_ what to do.
Proposed solution:
===============
Given that Ubuntu / Canonical is focusing on expanding their userbase, I propose that a "tutorial" is shown every time a new user logs into Unity for the first time.
This tutorial will point out the BFB, the launcher, notification area, settings manager, and where to go to log out. On top of this, it should be audiovisual to make it as accessible as possible. If the user doesn't want to go through it, it should be a simple click to close the tutorial.
This will set Ubuntu above the standard of other operating systems by ensuring that not only is Unity usable and intuitive, but that it is helpful in giving users a basic understanding of how to use it. Not everyone's brain works the same, and Ubuntu is about making computing accessible to everyone. I've heard too often "I didn't want to do anything in case it messed something up," and "it's scary doing something new on the computer." A tutorial will give users the confidence to use their computer without fear of breaking something. |
Summary:
========
When a user first logs in to an Ubuntu install, they are just dropped on the desktop with no prompts on how to use the system. A new user, say someone's grandmother, could have _no clue_ what to do.
Proposed solution:
===============
Given that Ubuntu / Canonical is focusing on expanding their userbase, I propose that a "tutorial" is shown every time a new user logs into Unity for the first time (EDIT: perhaps some sort of slideshow with an animation on each page -- see first comment with attachement).
This tutorial will point out the BFB, the launcher, notification area, settings manager, and where to go to log out. On top of this, it should be audiovisual to make it as accessible as possible. If the user doesn't want to go through it, it should be a simple click to close the tutorial.
This will set Ubuntu above the standard of other operating systems by ensuring that not only is Unity usable and intuitive, but that it is helpful in giving users a basic understanding of how to use it. Not everyone's brain works the same, and Ubuntu is about making computing accessible to everyone. I've heard too often "I didn't want to do anything in case it messed something up," and "it's scary doing something new on the computer." A tutorial will give users the confidence to use their computer without fear of breaking something. |
|
| 2014-03-04 18:51:40 |
Marco Trevisan (Treviño) |
description |
Summary:
========
When a user first logs in to an Ubuntu install, they are just dropped on the desktop with no prompts on how to use the system. A new user, say someone's grandmother, could have _no clue_ what to do.
Proposed solution:
===============
Given that Ubuntu / Canonical is focusing on expanding their userbase, I propose that a "tutorial" is shown every time a new user logs into Unity for the first time (EDIT: perhaps some sort of slideshow with an animation on each page -- see first comment with attachement).
This tutorial will point out the BFB, the launcher, notification area, settings manager, and where to go to log out. On top of this, it should be audiovisual to make it as accessible as possible. If the user doesn't want to go through it, it should be a simple click to close the tutorial.
This will set Ubuntu above the standard of other operating systems by ensuring that not only is Unity usable and intuitive, but that it is helpful in giving users a basic understanding of how to use it. Not everyone's brain works the same, and Ubuntu is about making computing accessible to everyone. I've heard too often "I didn't want to do anything in case it messed something up," and "it's scary doing something new on the computer." A tutorial will give users the confidence to use their computer without fear of breaking something. |
What should be done by design (approved by JohnLea):
The first time an user access to his session, the Shortcut Hint should be prompted to the user, and it should fade out at the first user interaction (mouse button or key press).
-----------------------------------------------------------------------------------------
Summary:
========
When a user first logs in to an Ubuntu install, they are just dropped on the desktop with no prompts on how to use the system. A new user, say someone's grandmother, could have _no clue_ what to do.
Proposed solution:
===============
Given that Ubuntu / Canonical is focusing on expanding their userbase, I propose that a "tutorial" is shown every time a new user logs into Unity for the first time (EDIT: perhaps some sort of slideshow with an animation on each page -- see first comment with attachement).
This tutorial will point out the BFB, the launcher, notification area, settings manager, and where to go to log out. On top of this, it should be audiovisual to make it as accessible as possible. If the user doesn't want to go through it, it should be a simple click to close the tutorial.
This will set Ubuntu above the standard of other operating systems by ensuring that not only is Unity usable and intuitive, but that it is helpful in giving users a basic understanding of how to use it. Not everyone's brain works the same, and Ubuntu is about making computing accessible to everyone. I've heard too often "I didn't want to do anything in case it messed something up," and "it's scary doing something new on the computer." A tutorial will give users the confidence to use their computer without fear of breaking something. |
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| 2014-03-04 18:51:48 |
Marco Trevisan (Treviño) |
ayatana-design: status |
New |
Fix Committed |
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| 2014-03-04 18:52:01 |
Marco Trevisan (Treviño) |
unity: status |
New |
Triaged |
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| 2014-03-04 18:52:07 |
Marco Trevisan (Treviño) |
unity: importance |
Undecided |
High |
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| 2014-03-04 18:52:10 |
Marco Trevisan (Treviño) |
unity: milestone |
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7.2.0 |
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| 2014-03-06 00:41:33 |
Gunnar Hjalmarsson |
bug |
|
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added subscriber Gunnar Hjalmarsson |
| 2014-03-10 23:54:24 |
Marco Trevisan (Treviño) |
unity: status |
Triaged |
In Progress |
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| 2014-03-10 23:54:27 |
Marco Trevisan (Treviño) |
unity: assignee |
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Marco Trevisan (Treviño) (3v1n0) |
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| 2014-03-10 23:54:35 |
Marco Trevisan (Treviño) |
branch linked |
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lp:~3v1n0/unity/hints-on-first-run |
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| 2014-03-11 00:33:53 |
Brandon Schaefer |
bug task added |
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unity (Ubuntu) |
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| 2014-03-11 00:34:16 |
Brandon Schaefer |
unity (Ubuntu): status |
New |
In Progress |
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| 2014-03-11 00:34:22 |
Brandon Schaefer |
unity (Ubuntu): importance |
Undecided |
High |
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| 2014-03-11 00:34:46 |
Brandon Schaefer |
unity (Ubuntu): assignee |
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Marco Trevisan (Treviño) (3v1n0) |
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| 2014-03-13 03:52:15 |
Launchpad Janitor |
unity (Ubuntu): status |
In Progress |
Fix Released |
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| 2014-03-13 19:27:04 |
Brandon Schaefer |
unity: status |
In Progress |
Fix Released |
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| 2014-03-14 00:06:42 |
Marco Trevisan (Treviño) |
unity: status |
Fix Released |
Fix Committed |
|
| 2014-04-03 01:58:34 |
Stephen M. Webb |
unity: status |
Fix Committed |
Fix Released |
|
