Ubuntu One sync is broken, and no informative status can be found
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Client |
Invalid
|
Undecided
|
Unassigned | ||
Ubuntu One Filesync |
Invalid
|
Undecided
|
Unassigned | ||
Arch Linux |
New
|
Undecided
|
Unassigned |
Bug Description
Ubuntu One syncin isn't working for me right now, on any of my machines. I suspect a server-side issue.
The Ubuntu One Service Status page isn't being very helpfull...
https:/
My syncdaemon.log is filling over with lines like these:
2014-02-20 20:44:44,882 - ubuntuone.
2014-02-20 20:44:44,977 - ubuntuone.
2014-02-20 20:44:44,978 - ubuntuone.
2014-02-20 20:44:45,297 - ubuntuone.
2014-02-20 20:44:45,479 - ubuntuone.
2014-02-20 20:44:45,695 - ubuntuone.
2014-02-20 20:44:45,860 - ubuntuone.
2014-02-20 20:44:45,862 - ubuntuone.
].
2014-02-20 20:44:45,865 - ubuntuone.
2014-02-20 20:45:01,910 - ubuntuone.
2014-02-20 20:45:01,996 - ubuntuone.
2014-02-20 20:45:01,997 - ubuntuone.
2014-02-20 20:45:02,554 - ubuntuone.
2014-02-20 20:45:02,859 - ubuntuone.
2014-02-20 20:45:03,099 - ubuntuone.
2014-02-20 20:45:03,476 - ubuntuone.
2014-02-20 20:45:03,477 - ubuntuone.
My status.log has:
2014-02-20 21:16:38,087 - ubuntuone.status - DEBUG - server connection made
2014-02-20 21:16:38,237 - ubuntuone.status - DEBUG - notification shown: '2014-02-19.tex' and 23 other files are being uploaded to your personal cloud.
2014-02-20 21:17:28,500 - ubuntuone.status - DEBUG - server connection lost
2014-02-20 21:19:28,632 - ubuntuone.status - DEBUG - server connection made
2014-02-20 21:19:28,724 - ubuntuone.status - DEBUG - notification shown: '2014-02-19.tex' and 23 other files are being uploaded to your personal cloud.
2014-02-20 21:20:18,993 - ubuntuone.status - DEBUG - server connection lost
Same symptoms on a fully up-to-date Ubuntu 13.10 64-bit install. Logs show same error messages. Toast notifications keep appearing suggesting that files are being uploaded to Ubuntu One, but nothing is ever uploaded. u1sdtool --quit and u1sdtool --restart work as expected, but the daemon never progresses past the authentication stage.
Incidentally, an Ubuntu One client running on an up-to-date OS X Mavericks install is also exhibiting similar symptoms and refusing to connect, again suggesting a server-side error. Could someone at Canonical possibly update the Ubuntu One Status page, 'cos at the moment it's full of 'status messages' dating from between 2011 and 2013 but absolutely nothing on the file-sync side of things.