apport-collect [number] throws exceptions and errors

Bug #1670551 reported by Mina
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Apport
New
Undecided
Unassigned

Bug Description

I was instructed to do `apport-collect [bugNumber] to add info and files to my bug but it kept trowing exceptions & errors. It worked in the end but after many retries.

Here are the errors from all retries.

mono@gas:~$ sudo apport-collect 1670290
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=FjzpqB3NwZHn3PtRrZF0&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
[0307/034915.282291:ERROR:nss_util.cc(94)] Failed to create /home/mono/.pki/nssdb directory.
--2017-03-07 03:49:15-- https://clients2.google.com/cr/report
Resolving clients2.google.com (clients2.google.com)... 172.217.23.78, 2a00:1450:4002:808::200e
Connecting to clients2.google.com (clients2.google.com)|172.217.23.78|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: ‘/dev/fd/3’

     0KCrash dump id: 659c99a120000000
                                                       543K=0s

Illegal instruction (core dumped)
[0307/034918.598545:ERROR:nss_util.cc(94)] Failed to create /home/mono/.pki/nssdb directory.
--2017-03-07 03:49:18-- https://clients2.google.com/cr/report
Resolving clients2.google.com (clients2.google.com)... 216.58.205.46, 2a00:1450:4002:806::200e
Connecting to clients2.google.com (clients2.google.com)|216.58.205.46|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: ‘/dev/fd/3’

     0K
Crash dump id: ffbdd9a120000000
                                             Illegal instruction (core dumped)
console.error:
  Message: TypeError: window.getSelection is not a function
  Stack:
    addSelectionListener@resource://gre/modules/commonjs/sdk/selection.js:345:19
@resource://gre/modules/commonjs/sdk/selection.js:409:1
CuddlefishLoader/options<.load@resource://gre/modules/commonjs/sdk/loader/cuddlefish.js:79:18
@resource://jid0-rawjeli57dra4jx9cciym5qzuqu-at-jetpack/dictionary-extension/lib/main.js:9:17
CuddlefishLoader/options<.load@resource://gre/modules/commonjs/sdk/loader/cuddlefish.js:79:18
run@resource://gre/modules/commonjs/sdk/addon/runner.js:147:19
startup/</<@resource://gre/modules/commonjs/sdk/addon/runner.js:87:9
Handler.prototype.process@resource://gre/modules/Promise-backend.js:937:23
this.PromiseWalker.walkerLoop@resource://gre/modules/Promise-backend.js:816:7
this.PromiseWalker.scheduleWalkerLoop/<@resource://gre/modules/Promise-backend.js:750:11

*************************
A coding exception was thrown in a Promise resolution callback.
See https://developer.mozilla.org/Mozilla/JavaScript_code_modules/Promise.jsm/Promise

Full message: TypeError: window.getSelection is not a function
Full stack: addSelectionListener@resource://gre/modules/commonjs/sdk/selection.js:345:19
@resource://gre/modules/commonjs/sdk/selection.js:409:1
CuddlefishLoader/options<.load@resource://gre/modules/commonjs/sdk/loader/cuddlefish.js:79:18
@resource://jid0-rawjeli57dra4jx9cciym5qzuqu-at-jetpack/dictionary-extension/lib/main.js:9:17
CuddlefishLoader/options<.load@resource://gre/modules/commonjs/sdk/loader/cuddlefish.js:79:18
run@resource://gre/modules/commonjs/sdk/addon/runner.js:147:19
startup/</<@resource://gre/modules/commonjs/sdk/addon/runner.js:87:9
Handler.prototype.process@resource://gre/modules/Promise-backend.js:937:23
this.PromiseWalker.walkerLoop@resource://gre/modules/Promise-backend.js:816:7
this.PromiseWalker.scheduleWalkerLoop/<@resource://gre/modules/Promise-backend.js:750:11

*************************
console.error:
  Message: TypeError: window.getSelection is not a function
  Stack:
    addSelectionListener@resource://gre/modules/commonjs/sdk/selection.js:345:19
@resource://gre/modules/commonjs/sdk/selection.js:409:1
CuddlefishLoader/options<.load@resource://gre/modules/commonjs/sdk/loader/cuddlefish.js:79:18
@resource://jid0-rawjeli57dra4jx9cciym5qzuqu-at-jetpack/dictionary-extension/lib/main.js:9:17
CuddlefishLoader/options<.load@resource://gre/modules/commonjs/sdk/loader/cuddlefish.js:79:18
run@resource://gre/modules/commonjs/sdk/addon/runner.js:147:19
startup/</<@resource://gre/modules/commonjs/sdk/addon/runner.js:87:9
Handler.prototype.process@resource://gre/modules/Promise-backend.js:937:23
this.PromiseWalker.walkerLoop@resource://gre/modules/Promise-backend.js:816:7
this.PromiseWalker.scheduleWalkerLoop/<@resource://gre/modules/Promise-backend.js:750:11

^A1488851446423 addons.productaddons WARN Failed downloading XML, status: 0, reason: timeout
1488851469445 FirefoxAccounts ERROR error POSTing /certificate/sign: {"error":{},"errorString":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]","message":null,"code":null,"errno":null}
1488851469445 FirefoxAccounts ERROR error POSTing /certificate/sign: {"error":{},"errorString":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]","message":null,"code":null,"errno":null}
1488851469446 FirefoxAccounts ERROR HAWK.signCertificate error: {"error":{},"errorString":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]","message":null,"code":null,"errno":null}
1488851469446 FirefoxAccounts ERROR HAWK.signCertificate error: {"error":{},"errorString":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]","message":null,"code":null,"errno":null}
1488851469452 Sync.BrowserIDManager ERROR Non-authentication error in _fetchTokenForUser: {"error":{},"errorString":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]","message":null,"code":null,"errno":null}
1488851469455 Sync.BrowserIDManager ERROR Background fetch for key bundle failed: {"error":{},"errorString":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]","message":null,"code":null,"errno":null}
1488851469456 Sync.BrowserIDManager ERROR Could not authenticate: {"error":{},"errorString":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]","message":null,"code":null,"errno":null}
1488851469467 Sync.ErrorHandler ERROR Sync encountered a login error
^CTraceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 597, in <module>
    app.run_argv()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 658, in run_argv
    return self.run_update_report()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 504, in run_update_report
    if not self.crashdb.can_update(self.options.update_report):
  File "/usr/lib/python2.7/dist-packages/apport/crashdb_impl/launchpad.py", line 521, in can_update
    bug = self.launchpad.bugs[id]
  File "/usr/lib/python2.7/dist-packages/apport/crashdb_impl/launchpad.py", line 160, in launchpad
    version='1.0')
  File "/usr/lib/python2.7/dist-packages/launchpadlib/launchpad.py", line 544, in login_with
    credential_save_failed, version)
  File "/usr/lib/python2.7/dist-packages/launchpadlib/launchpad.py", line 351, in _authorize_token_and_login
    credentials = authorization_engine(credentials, credential_store)
  File "/usr/lib/python2.7/dist-packages/launchpadlib/credentials.py", line 547, in __call__
    self.make_end_user_authorize_token(credentials, request_token_string)
  File "/usr/lib/python2.7/dist-packages/launchpadlib/credentials.py", line 657, in make_end_user_authorize_token
    time.sleep(access_token_poll_time)
KeyboardInterrupt

mono@gas:~$ apport-collect 1670290
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=0fsvKhtl5gzXQWQv9Xv2&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
Created new window in existing browser session.
1488851536504 FirefoxAccounts ERROR Could not retrieve profile data: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]"}
1488851536504 FirefoxAccounts ERROR Could not retrieve profile data: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]"}
1488851536511 FirefoxAccounts ERROR Could not retrieve profile data: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]"}
1488851536511 FirefoxAccounts ERROR Could not retrieve profile data: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]"}
1488851536520 FirefoxAccounts ERROR FxA rejecting with error NETWORK_ERROR, details: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]"}
1488851536520 FirefoxAccounts ERROR FxA rejecting with error NETWORK_ERROR, details: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]"}
1488851536529 FirefoxAccounts ERROR FxA rejecting with error NETWORK_ERROR, details: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]"}
1488851536529 FirefoxAccounts ERROR FxA rejecting with error NETWORK_ERROR, details: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 483\" data: no]"}
ERROR: connecting to Launchpad failed: [Errno 13] Permission denied: '/home/mono/.cache/apport/launchpad.credentials'
You can reset the credentials by removing the file "/home/mono/.cache/apport/launchpad.credentials"
mono@gas:~$ apport-collect 1670290
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=NDR2XvfCtVfhsvKVKk3J&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
Created new window in existing browser session.
ERROR: connecting to Launchpad failed: [Errno 13] Permission denied: '/home/mono/.cache/apport/launchpad.credentials'
You can reset the credentials by removing the file "/home/mono/.cache/apport/launchpad.credentials"
mono@gas:~$ sudo apport-collect 1670290
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=RSfhPNkTJ2DM9BqnZxrG&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
[0307/035413.737074:ERROR:nss_util.cc(94)] Failed to create /home/mono/.pki/nssdb directory.
--2017-03-07 03:54:13-- https://clients2.google.com/cr/report
Resolving clients2.google.com (clients2.google.com)... 216.58.205.206, 2a00:1450:4002:801::200e
Connecting to clients2.google.com (clients2.google.com)|216.58.205.206|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: ‘/dev/fd/3’

     0KCrash dump id: 395317a480000000
                                                       603K=0s

Illegal instruction (core dumped)
[0307/035416.832362:ERROR:nss_util.cc(94)] Failed to create /home/mono/.pki/nssdb directory.
--2017-03-07 03:54:16-- https://clients2.google.com/cr/report
Resolving clients2.google.com (clients2.google.com)... 216.58.205.206, 2a00:1450:4002:807::200e
Connecting to clients2.google.com (clients2.google.com)|216.58.205.206|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: ‘/dev/fd/3’

     0KCrash dump id: 42e2c0e3c0000000
                                                       758K=0s

Illegal instruction (core dumped)
Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
mono@gas:~$ sudo apport-collect 1670290
Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
1488851846913 addons.update-checker WARN Update manifest for <email address hidden> did not contain an updates property
1488851847082 addons.update-checker WARN Update manifest for <email address hidden> did not contain an updates property
1488851847132 addons.update-checker WARN Update manifest for <email address hidden> did not contain an updates property
1488851847156 addons.update-checker WARN Update manifest for {972ce4c6-7e08-4474-a285-3208198ce6fd} did not contain an updates property
1488851848218 addons.update-checker WARN Update manifest for <email address hidden> did not contain an updates property
1488851848229 addons.update-checker WARN Update manifest for <email address hidden> did not contain an updates property
1488851848239 addons.update-checker WARN Update manifest for <email address hidden> did not contain an updates property
mono@gas:~$

Revision history for this message
Mina (842mono) wrote :

should I do apport-collect here too?

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